No iPhone charger, that’s rhetorical only issue I had and the place to get there is a bit dodge because it is around a construction area in rest was okay I did not have any problems with the service and the workers lovely people
On arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay.
Reception was easy and hassle free.
Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room.
Slept well. No noise.
Breakfast was excellent Lots of choice and not greasy.
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Each morning at Middle House, a scrumptious, homemade breakfast kick-starts the day.
With a stay at Chogan City Stays in Coventry, you'll be within a 5-minute drive of Coventry Building Society Arena and Wheatsheaf Players. This aparthotel is 13.4 mi (21.5 km) from National Exhibition Centre and 13.7 mi (22.1 km) from Resorts World Birmingham.
Free self parking is available onsite.
Stay in one of 10 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and electric kettles.
Mercure Birmingham west hotel is easy to locate, easy to check in, I and my husband loves the facilities, the pool, the gym, steam room and sauna, it was my first experience in the steaming room, the jacuzzi spa was amazing, the hotel is neat, I try to change my room but there were lot of guest, I was communicated to about it and it was clear, we love the services including the amazing breakfasts buffet 🥰🥰
Stayed here with 2 others to attend the UK Games Expo. If you have a car, it's a great location! Only 15-20 minutes away. It was honestly a beautiful place to stay, the room was spotless and very welcoming. There are lots of pluses including a nice choice of breakfast, a living room to relax in and a lovely outdoor space that was surprisingly quiet. The parking was free too! The host was very friendly, giving us lots of tips about the area and the hotel. Highly recommended if you need to stay in the Birmingham area for any reason. It's near every shop you could ask for!
Hotel berhampiran Edgbaston,Birmingham47.4% pelancong memilih kawasan ini
GGuest User2025.09.15
Way over priced for what it is! Rooms average, not as good as a premier inn and breakfast wasn’t great!
One thing I. Will say though is the reception and bar staff as well as the friendly housekeeping lady and lady at breakfast check in were absolutely amazing! I travel a lot and they they were some of the best I have met!
Good location only a 15 minute walk from BNS station. Single room was perfect for a solo traveller had everything you’d need, en-suite bathroom, toiletries & beverage tray. Good food served downstairs in the pub.
Very Good
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8.9/10
Very Good
LLeguanzhuyi111Excellent! It's perfect for travelers, incredibly convenient for getting around, and the bed was comfortable too! Highly recommended. I'll definitely recommend it to any friends or family visiting Birmingham in the future. Superb value for money.
__FL271649****The room was quite spacious, and the price was reasonable. The front desk staff were very friendly. It's centrally located, directly opposite the main bus station, which makes transport very convenient. Behind the hotel is a major tourist attraction, Coventry Cathedral. The city's commercial center is also within easy reach. The English breakfast was standard. The only drawback is that it's quite a walk from the train station, about 15 to 20 minutes.
NNaiyoudangaojiabingjilingI was genuinely surprised by how convenient the hotel's location was. It's just 20-30 meters from the train station, making it incredibly easy to reach. We could walk to every attraction, completely eliminating the need for public transportation. Chinatown being right next door was fantastic, offering endless dining options to suit all our family's tastes. The hotel itself was very quiet and comfortable, and it felt incredibly secure. Overall, we were extremely satisfied with our stay!
GGuest UserAfter a brutal time in hospital I was discharged. I wanted a night to rest recover and relax. Upon arrival I was told that work was being carried out and i can expect to hear noise from 9am. This was very disappointing to be told when checking in. It would have been preferred to been informed before I had parted with any money. I wasn’t given an option to cancel my booking without paying the charge of the full room .
The room was not fully cleaned and there was some orangey oil looking spills left from the previous is booking. The housekeeping had not cleaned it up and placed towels in front of the spill in the wardrobe. This was disgusting. The towels were not fresh and had hair and bits of debris over it.
I had gone to the shop and upon arrival the night reception wouldn’t let me in without declaring my name and room number due to security (understandable). But this infringed on my safety as other people were loitering outside the hotel and Could hear everything. A couple walked in following behind me into the hotel and I declared to the reception I didn’t know them. This made me feel very uncomfortable, as human trafficking is on the rise, I think better methods of verification can be found that is safe for the hotel and guests.
After being woken up at 9am from the workers, I tried to get some more sleep.
The housekeeping lady charged into the room without knocking at 11:30am when I had not checked out and i was due to check out at 12pm.
This was a massive shock and sent me into a panic attack. She left and then I could hear her laughing and joking with the other housekeeping outside of the room. My stress and distress was exacerbated as I am unable to lock my room door from inside which means people can still enter if the pin is known or if they have a keycard. I have stayed here once before and it was nice but this time was awful. The reception were lovely though. My right to privacy and safety was completely disregarded through negligence, improper training and inappropriate conduct. I am absolutely outraged to say the least. I paid to arrive for a relaxing time…. Only to leave more stressed than I arrived.
GGuest UserThe lady at the reception that was so so lovely, it was the hottest day of the year and we complained about the AC, she quickly changed our room, when we had further concerns and called reception, she came up speedily and provided warm assistance, sure value for my money.
GGuest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
GGuest UserHotel is not in a bad location for trips out…
But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.
GGuest UserThe hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.
TTomieMercure Birmingham west hotel is easy to locate, easy to check in, I and my husband loves the facilities, the pool, the gym, steam room and sauna, it was my first experience in the steaming room, the jacuzzi spa was amazing, the hotel is neat, I try to change my room but there were lot of guest, I was communicated to about it and it was clear, we love the services including the amazing breakfasts buffet 🥰🥰
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