Hotel Dengan Wifi di Nagasaki Prefecture, Japan

"The hotel is a little dated, but service is good. There is a public bath, but no gym. The hotel is very close to Huis Ten Bosch and has a private gate going to HTB once you have already purchase a ticket. You can request for extra pillows to use for free and you can choose pillow type (soft, medium, hard)"

"Friendly and helpful staff. Location was good, but parking was a little inconvenient (uphill, which was exacerbated by heavy rain). Room was clean and in good condition, with all amenities available as desired."

"I rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan. I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range. Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium. However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available. At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters. What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH. When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation. Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change. This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated. After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment. My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range. If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking. For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning. The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset."

"Hotel looks new and very conveniently located, no parking lot on site but there are several parking lots nearby that the hotel works with for cheaper rates. 2 tram stations for the blue and green line just across the street, you can basically take the trams to all the sights. We stayed in a smart twin room and it was big and very functional. The public bath on the top floor was also great, it was lovely to enjoy an outdoor soak after all that walking."

"The hotel is standing on the hill looking down Sasebo harbor. You can see the islands in Saikai National Park depends on the room direction. They have a big bath and the private bath both. Driving up the hill may be a little challenging because the road is narrow and winding. Hotel stuffs are very polite and helpful. Breath taking view with a hotel pool where people use for the wedding reception. Just another beauty of Japan."

"Great location for boat excursions and Dejima compound. 20 minutes walk to Chinatown and just a little further to Glover Gardens - trams and buses are convenient from the hotel if preferred. Just 2 tramstops to Nagasaki Station."

"1. Both swimming pool and hot spring are provided with good stadium view 2. Staff are nice 3. Room size over 24 sq meter which is very big and clean 4. Room is comfortable and silent for sleeping very well 5. it is difficult to find hotel entrance by driving car and signage to hotel at nearby road is recommended 6. Free drinks are provided in refrigerator 7. Stadium view room is recommended for reservation 8. Car parking 2000 yen per night is a bit experience 9. Suggest Hotel to consider in providing stadium tour for hotel guests 10. There is no coin Laundry which is not convenient. 11. Not enoguh signage to hotel entrance when driving inside stadium"

"Location is excellent. Less than 5 mins walk to mall and JR station. Service by front desk is impeccable. The front desk is most helpful with the check in and assisted us with our carpark parking validation many times as we drive in and out often. A male staff took a map and show us the restaurants nearby where we can have our meals. On our check out day; he even offer to help us take photos and assisted with our luggages."

"隈研吾設計的酒店，特別是有點年份的，佈局都很奇怪。這個酒店就是房間面積很大，但是床前面很大一塊空間，不知所雲，內部各種設施老也是有點老了。但是公區很舒服，酒廊人不多喝喝東西很放鬆。吃了鐵板燒特別頂，感覺這家酒店都是當地人來辦婚禮的，吃的比住的好。"

"The staff were very friendly to the kids. The onsen was very relaxing Parking attendant was helpful and kind. Amenities sets were cute, the midnight ramen and the ice cream was cool to have too!"