Hotel Dengan WiFi di Antananarivo, Madagaskar

We stayed here twice with a few days in between. Our first stay was great! The rooms are lovely, spacious and clean. The restaurant was closed but the outside bar served nice food (only 2 veggie options), though a little noisy and cold (they gave us blankets when we asked). Our second stay was awful! We had two rooms booked, but they said we only had one. We had to wait several hours in reception for this to be sorted with no apology from staff. When we came to check out, they said they hasn’t received the money from lastminute.com and asked us to pay again. I showed proof of payment, but they said they didn’t have it so wanted me to pay. I refused! They asked me to call lastminute.com to sort out the payment transfer to them. I explained that everything on my end was complete and that they could sort it out with the tour operator not me. Also on our second stay the food was terrible - the zebu fillet was completely inedible. When we told the staff they didn’t even acknowledge this problem.

Séjour de 3 jours pour une mission de travail. Cela fait 1 mois maintenant que le Radisson refuse de me rembourser la pré-autorisation de paiement (495 dollars) qu'ils ont prélevé lors de mon arrivée et dont ils m'ont assuré que cela ne serait pas débité de mon compte. Ils ont soi-disant annulé la préautorisation avant que je procède au paiement de mon séjour mais je me retrouve maintenant avec ces 495 dollars de pré-autorisation débité, en plus de mon séjour. Ces pratiques de préautorisation encaissée puis annulée sont vraiment floues. C'est du vol. C'est inacceptable et malhonnête de la part d'une grande chaîne. C'est indécent de n'avoir aucun service client pouvant/souhaitant régler ce litige. Attention, c'est déjà arrivé à d'autres clients (avis TripAdvisor). 3 day stay for a work mission. It's been a month now that the Radisson has refused to reimburse me for the pre-authorization payment ($495) that they took when I arrived and which they assured me would not be debited from my account. They supposedly canceled the pre-authorization before I payed for my stay, but now I'm left with this $495 pre-authorization charge, in addition to my stay. These practices of pre-authorization being cashed and then canceled seem really vague. This is theft. This is unacceptable and dishonest from a major chain. It is indecent to have no customer service that can/wishes to resolve this dispute. Be careful, this has already happened to other customers (TripAdvisor review)

房間還是可以

今までに２回宿泊した。 古いホテルではあるが、ロケーションが良く、朝食やスポーツジム、スパといったホテルのサービスには満足できる。 しかし深夜、ホテルスタッフが合い鍵を使って侵入してきたことがあった。 2023年8月19日から20日にかけての深夜2時30分に合鍵を使って男性のホテルスタッフが女性を連れて入室してきた。 私が怒鳴ったら彼らは慌てて出て行き、しばらくの間二人は廊下で口論していた。その後「空いている部屋だと思って開けてしまった、ごめんなさい」とスタッフから電話がかかってきた。 翌日フロントに苦情を言いに行ったが、レポートされておらず、スタッフの中でもみ消された様子。今のところホテルからの正式な謝罪はない。 宿泊する方はドアの前に椅子やスーツケースを置いて物理的にドアを開けられないように用心した方がいい。 I have stayed here twice now. Although it is an older hotel, hotel services such as breakfast, gym, and spa are satisfactory. However, one time, the hotel staff used a duplicate key late at night to gain entry. On August 19-20, 2023, a male hotel staff member entered the room with a female using a duplicate key at 2:30 a.m. When I yelled at them, they left in a hurry and argued in the hallway for a while. Later, I received a phone call and stuff saying, ”I thought it was an empty room and opened it, I'm sorry.” The next day, Sunday morning I went to the front desk to complain, but it was not reported to reception and seemed to have been hushed among the staff. So far, there has been no formal apology from the hotel. Those who are staying at the hotel should be vigilant to make sure that the door cannot be physically opened by placing a chair or suitcase in front of the door.

Nous y avons été logés une nuit par l'aéroport car notre avion avait été retardé. Le hall est immense et spacieux et on sent direct qu'on est en Chine ici. L'accueil est très agréable, rien à dire. On nous a installé dans notre chambre, qui était je l'avoue, extrêmement propre, avec une salle de bain de luxe bien équipée ! Dommage que la vue sur la route soit atroce. Nous sommes ensuite descendus déjeuner (repas payés par l'aéroport) et c'était franchement dégoûtant ! Notre menu était imposé et on avait l'impression qu'ils nous avaient préparés les fonds de frigo... A tel point que le soir nous avons préférés sortir manger ailleurs même si nous aurions pu rester à l'hôtel et manger gratuit. Le petit déjeuner est aussi indigne ! Il n'est pas refourni donc quand nous sommes descendus vers 8h30, il ne restait que quelques bouts de pastèques, du bouillon, du pain et un peu de fromage. Tres limite pour un hôtel de ce standing, surtout que les autres clients de l'hôtel avait droit à ce même buffet. On a demandé si ils allaient remplir à nouveau et clairement ça à dérangé la serveuse. Bref pour une prestation qu'on a eu gratuitement ça va encore mais c'est clair que je ne paierai pas pour retourner dans cet hôtel.

We spent two nights at this hotel. Because it seemed very unsafe to leave the property. We ate all of our meals there. Most of them were good. But when we went to the sky bar for dinner, we got scammed. We asked the bartender for two glasses of a Chardonnay. He told us he did not have it by the glass. So we asked to see the wine list to see if we could order a bottle. He then checked the refrigerator at the bar and took out three bottles of white wine. One of them was Chardonnay, and the other two were Sauvignon blanc. We asked him how much the bottle of Chardonnay was he said he did not know and he checked the wine list, but it was not on the list according to him He made several phone calls and inquiries to find out how much the bottle of wine was. After about 15 minutes with no answer and the wine sitting there getting warm and us wanting to have a drink, we asked him to just go ahead and open it because we had looked at the wine list and the wines listed were mostly around $60. The wine was fine, but certainly nothing great. When we got the check, they charged us about $250 for the bottle of wine. We were stunned. We enjoy wine, but I can honestly say we have never had a bottle of wine that cost $250. Especially one that was pulled out of the refrigerator at the bar. It didn’t even come from a wine cellar. When we questioned it, another woman who I assume was a manager came over and pointed to the wine list and showed us that it was the one that was marked $1,100,000 Madagascar That equates to about $250. They had already taken the bottle away so we couldn’t even question whether that was the same bottle but either way there is certainly a question why they couldn’t find the price for the bottle that we had if it was right there on the wine list. I think they just scammed us. The rest of the hotel stay was nice the rooms were fine and the Spa technicians were really excellent Breakfast buffet was good as well. But I would never send anybody to this hotel, knowing that they feel comfortable scamming. Guests. It was an awful feeling.

We stayed here twice with a few days in between. Our first stay was great! The rooms are lovely, spacious and clean. The restaurant was closed but the outside bar served nice food (only 2 veggie options), though a little noisy and cold (they gave us blankets when we asked). Our second stay was awful! We had two rooms booked, but they said we only had one. We had to wait several hours in reception for this to be sorted with no apology from staff. When we came to check out, they said they hasn’t received the money from lastminute.com and asked us to pay again. I showed proof of payment, but they said they didn’t have it so wanted me to pay. I refused! They asked me to call lastminute.com to sort out the payment transfer to them. I explained that everything on my end was complete and that they could sort it out with the tour operator not me. Also on our second stay the food was terrible - the zebu fillet was completely inedible. When we told the staff they didn’t even acknowledge this problem.

Séjour de 3 jours pour une mission de travail. Cela fait 1 mois maintenant que le Radisson refuse de me rembourser la pré-autorisation de paiement (495 dollars) qu'ils ont prélevé lors de mon arrivée et dont ils m'ont assuré que cela ne serait pas débité de mon compte. Ils ont soi-disant annulé la préautorisation avant que je procède au paiement de mon séjour mais je me retrouve maintenant avec ces 495 dollars de pré-autorisation débité, en plus de mon séjour. Ces pratiques de préautorisation encaissée puis annulée sont vraiment floues. C'est du vol. C'est inacceptable et malhonnête de la part d'une grande chaîne. C'est indécent de n'avoir aucun service client pouvant/souhaitant régler ce litige. Attention, c'est déjà arrivé à d'autres clients (avis TripAdvisor). 3 day stay for a work mission. It's been a month now that the Radisson has refused to reimburse me for the pre-authorization payment ($495) that they took when I arrived and which they assured me would not be debited from my account. They supposedly canceled the pre-authorization before I payed for my stay, but now I'm left with this $495 pre-authorization charge, in addition to my stay. These practices of pre-authorization being cashed and then canceled seem really vague. This is theft. This is unacceptable and dishonest from a major chain. It is indecent to have no customer service that can/wishes to resolve this dispute. Be careful, this has already happened to other customers (TripAdvisor review)

房間還是可以

今までに２回宿泊した。 古いホテルではあるが、ロケーションが良く、朝食やスポーツジム、スパといったホテルのサービスには満足できる。 しかし深夜、ホテルスタッフが合い鍵を使って侵入してきたことがあった。 2023年8月19日から20日にかけての深夜2時30分に合鍵を使って男性のホテルスタッフが女性を連れて入室してきた。 私が怒鳴ったら彼らは慌てて出て行き、しばらくの間二人は廊下で口論していた。その後「空いている部屋だと思って開けてしまった、ごめんなさい」とスタッフから電話がかかってきた。 翌日フロントに苦情を言いに行ったが、レポートされておらず、スタッフの中でもみ消された様子。今のところホテルからの正式な謝罪はない。 宿泊する方はドアの前に椅子やスーツケースを置いて物理的にドアを開けられないように用心した方がいい。 I have stayed here twice now. Although it is an older hotel, hotel services such as breakfast, gym, and spa are satisfactory. However, one time, the hotel staff used a duplicate key late at night to gain entry. On August 19-20, 2023, a male hotel staff member entered the room with a female using a duplicate key at 2:30 a.m. When I yelled at them, they left in a hurry and argued in the hallway for a while. Later, I received a phone call and stuff saying, ”I thought it was an empty room and opened it, I'm sorry.” The next day, Sunday morning I went to the front desk to complain, but it was not reported to reception and seemed to have been hushed among the staff. So far, there has been no formal apology from the hotel. Those who are staying at the hotel should be vigilant to make sure that the door cannot be physically opened by placing a chair or suitcase in front of the door.

Nous y avons été logés une nuit par l'aéroport car notre avion avait été retardé. Le hall est immense et spacieux et on sent direct qu'on est en Chine ici. L'accueil est très agréable, rien à dire. On nous a installé dans notre chambre, qui était je l'avoue, extrêmement propre, avec une salle de bain de luxe bien équipée ! Dommage que la vue sur la route soit atroce. Nous sommes ensuite descendus déjeuner (repas payés par l'aéroport) et c'était franchement dégoûtant ! Notre menu était imposé et on avait l'impression qu'ils nous avaient préparés les fonds de frigo... A tel point que le soir nous avons préférés sortir manger ailleurs même si nous aurions pu rester à l'hôtel et manger gratuit. Le petit déjeuner est aussi indigne ! Il n'est pas refourni donc quand nous sommes descendus vers 8h30, il ne restait que quelques bouts de pastèques, du bouillon, du pain et un peu de fromage. Tres limite pour un hôtel de ce standing, surtout que les autres clients de l'hôtel avait droit à ce même buffet. On a demandé si ils allaient remplir à nouveau et clairement ça à dérangé la serveuse. Bref pour une prestation qu'on a eu gratuitement ça va encore mais c'est clair que je ne paierai pas pour retourner dans cet hôtel.

We spent two nights at this hotel. Because it seemed very unsafe to leave the property. We ate all of our meals there. Most of them were good. But when we went to the sky bar for dinner, we got scammed. We asked the bartender for two glasses of a Chardonnay. He told us he did not have it by the glass. So we asked to see the wine list to see if we could order a bottle. He then checked the refrigerator at the bar and took out three bottles of white wine. One of them was Chardonnay, and the other two were Sauvignon blanc. We asked him how much the bottle of Chardonnay was he said he did not know and he checked the wine list, but it was not on the list according to him He made several phone calls and inquiries to find out how much the bottle of wine was. After about 15 minutes with no answer and the wine sitting there getting warm and us wanting to have a drink, we asked him to just go ahead and open it because we had looked at the wine list and the wines listed were mostly around $60. The wine was fine, but certainly nothing great. When we got the check, they charged us about $250 for the bottle of wine. We were stunned. We enjoy wine, but I can honestly say we have never had a bottle of wine that cost $250. Especially one that was pulled out of the refrigerator at the bar. It didn’t even come from a wine cellar. When we questioned it, another woman who I assume was a manager came over and pointed to the wine list and showed us that it was the one that was marked $1,100,000 Madagascar That equates to about $250. They had already taken the bottle away so we couldn’t even question whether that was the same bottle but either way there is certainly a question why they couldn’t find the price for the bottle that we had if it was right there on the wine list. I think they just scammed us. The rest of the hotel stay was nice the rooms were fine and the Spa technicians were really excellent Breakfast buffet was good as well. But I would never send anybody to this hotel, knowing that they feel comfortable scamming. Guests. It was an awful feeling.

The location is just in the city. Amazing, Highly Recommend

Séjour de 3 jours pour une mission de travail. Cela fait 1 mois maintenant que le Radisson refuse de me rembourser la pré-autorisation de paiement (495 dollars) qu'ils ont prélevé lors de mon arrivée et dont ils m'ont assuré que cela ne serait pas débité de mon compte. Ils ont soi-disant annulé la préautorisation avant que je procède au paiement de mon séjour mais je me retrouve maintenant avec ces 495 dollars de pré-autorisation débité, en plus de mon séjour. Ces pratiques de préautorisation encaissée puis annulée sont vraiment floues. C'est du vol. C'est inacceptable et malhonnête de la part d'une grande chaîne. C'est indécent de n'avoir aucun service client pouvant/souhaitant régler ce litige. Attention, c'est déjà arrivé à d'autres clients (avis TripAdvisor). 3 day stay for a work mission. It's been a month now that the Radisson has refused to reimburse me for the pre-authorization payment ($495) that they took when I arrived and which they assured me would not be debited from my account. They supposedly canceled the pre-authorization before I payed for my stay, but now I'm left with this $495 pre-authorization charge, in addition to my stay. These practices of pre-authorization being cashed and then canceled seem really vague. This is theft. This is unacceptable and dishonest from a major chain. It is indecent to have no customer service that can/wishes to resolve this dispute. Be careful, this has already happened to other customers (TripAdvisor review)

We stayed here twice with a few days in between. Our first stay was great! The rooms are lovely, spacious and clean. The restaurant was closed but the outside bar served nice food (only 2 veggie options), though a little noisy and cold (they gave us blankets when we asked). Our second stay was awful! We had two rooms booked, but they said we only had one. We had to wait several hours in reception for this to be sorted with no apology from staff. When we came to check out, they said they hasn’t received the money from lastminute.com and asked us to pay again. I showed proof of payment, but they said they didn’t have it so wanted me to pay. I refused! They asked me to call lastminute.com to sort out the payment transfer to them. I explained that everything on my end was complete and that they could sort it out with the tour operator not me. Also on our second stay the food was terrible - the zebu fillet was completely inedible. When we told the staff they didn’t even acknowledge this problem.

房間還是可以

We spent two nights at this hotel. Because it seemed very unsafe to leave the property. We ate all of our meals there. Most of them were good. But when we went to the sky bar for dinner, we got scammed. We asked the bartender for two glasses of a Chardonnay. He told us he did not have it by the glass. So we asked to see the wine list to see if we could order a bottle. He then checked the refrigerator at the bar and took out three bottles of white wine. One of them was Chardonnay, and the other two were Sauvignon blanc. We asked him how much the bottle of Chardonnay was he said he did not know and he checked the wine list, but it was not on the list according to him He made several phone calls and inquiries to find out how much the bottle of wine was. After about 15 minutes with no answer and the wine sitting there getting warm and us wanting to have a drink, we asked him to just go ahead and open it because we had looked at the wine list and the wines listed were mostly around $60. The wine was fine, but certainly nothing great. When we got the check, they charged us about $250 for the bottle of wine. We were stunned. We enjoy wine, but I can honestly say we have never had a bottle of wine that cost $250. Especially one that was pulled out of the refrigerator at the bar. It didn’t even come from a wine cellar. When we questioned it, another woman who I assume was a manager came over and pointed to the wine list and showed us that it was the one that was marked $1,100,000 Madagascar That equates to about $250. They had already taken the bottle away so we couldn’t even question whether that was the same bottle but either way there is certainly a question why they couldn’t find the price for the bottle that we had if it was right there on the wine list. I think they just scammed us. The rest of the hotel stay was nice the rooms were fine and the Spa technicians were really excellent Breakfast buffet was good as well. But I would never send anybody to this hotel, knowing that they feel comfortable scamming. Guests. It was an awful feeling.

今までに２回宿泊した。 古いホテルではあるが、ロケーションが良く、朝食やスポーツジム、スパといったホテルのサービスには満足できる。 しかし深夜、ホテルスタッフが合い鍵を使って侵入してきたことがあった。 2023年8月19日から20日にかけての深夜2時30分に合鍵を使って男性のホテルスタッフが女性を連れて入室してきた。 私が怒鳴ったら彼らは慌てて出て行き、しばらくの間二人は廊下で口論していた。その後「空いている部屋だと思って開けてしまった、ごめんなさい」とスタッフから電話がかかってきた。 翌日フロントに苦情を言いに行ったが、レポートされておらず、スタッフの中でもみ消された様子。今のところホテルからの正式な謝罪はない。 宿泊する方はドアの前に椅子やスーツケースを置いて物理的にドアを開けられないように用心した方がいい。 I have stayed here twice now. Although it is an older hotel, hotel services such as breakfast, gym, and spa are satisfactory. However, one time, the hotel staff used a duplicate key late at night to gain entry. On August 19-20, 2023, a male hotel staff member entered the room with a female using a duplicate key at 2:30 a.m. When I yelled at them, they left in a hurry and argued in the hallway for a while. Later, I received a phone call and stuff saying, ”I thought it was an empty room and opened it, I'm sorry.” The next day, Sunday morning I went to the front desk to complain, but it was not reported to reception and seemed to have been hushed among the staff. So far, there has been no formal apology from the hotel. Those who are staying at the hotel should be vigilant to make sure that the door cannot be physically opened by placing a chair or suitcase in front of the door.

Simply a great hotel ! They have wonderful staff with great attitude and professionalism. Im a frequent business traveler and it's the first time that a hotel staff proposed me the Radisson Reward with lots of goodies. Like at it's sister hotel the Radisson Blu, I had to teach them to make strong tea. They surely got it right afterwards 😁. Not much to improve except the internet connection and the horizontal (😂) nozzle of the bathroom soap holders.

Les chambres sont propres et l'hôtel bien situé, proche des centre d'affaires. çà a facilité mes déplacements. Plusieurs restaurants à proximité. Encore merci pour ce superbe séjour. Je recommande particulièrement pour vos voyages d'affaires à Tana.

Nous y avons été logés une nuit par l'aéroport car notre avion avait été retardé. Le hall est immense et spacieux et on sent direct qu'on est en Chine ici. L'accueil est très agréable, rien à dire. On nous a installé dans notre chambre, qui était je l'avoue, extrêmement propre, avec une salle de bain de luxe bien équipée ! Dommage que la vue sur la route soit atroce. Nous sommes ensuite descendus déjeuner (repas payés par l'aéroport) et c'était franchement dégoûtant ! Notre menu était imposé et on avait l'impression qu'ils nous avaient préparés les fonds de frigo... A tel point que le soir nous avons préférés sortir manger ailleurs même si nous aurions pu rester à l'hôtel et manger gratuit. Le petit déjeuner est aussi indigne ! Il n'est pas refourni donc quand nous sommes descendus vers 8h30, il ne restait que quelques bouts de pastèques, du bouillon, du pain et un peu de fromage. Tres limite pour un hôtel de ce standing, surtout que les autres clients de l'hôtel avait droit à ce même buffet. On a demandé si ils allaient remplir à nouveau et clairement ça à dérangé la serveuse. Bref pour une prestation qu'on a eu gratuitement ça va encore mais c'est clair que je ne paierai pas pour retourner dans cet hôtel.

The location is just in the city. Amazing, Highly Recommend

Nous avons séjourné deux dans cet hôtel de la banlieue de Tana : un fois dès notre arrivée de l'aéroport tout proche et une fois au retour après le vol intérieur depuis Tulear et notre vol retour sur Adis Abeba . L'accueil fut bon et les chambres confortables . L'eau chaude à l'évier était brune , mais pour la douche cela était raisonnable . Le Bar au sous-sol est très cosy avec ses fauteuils Chesterfield confortables . Le buffet au petit déjeuner est bon et des œufs sur le plat ont été proposés .en sus . Nous avons voulu payer nos consommations du Bar avec notre carte Visa à la réception, mais le réseau était insuffisant et nous avons dû trouver du cash en Ariary le dernier jour . Sinon , c'est un bon hôtel d'étape .

酒店離國內機場非常近，也就幾百米遠，走路5分鐘就能到，還有免費班車送機，十分方便。退房這天，酒店班車送我們到機場，辦完了安檢後在機場候機廳候機時，發現手機上不了網，而且找不到我從國內帶出來的wifi 發生器的信號。這才發現可能是把wifi 發生器忘在酒店了。急得直冒汗，這可怎麼辦啊？在國外旅行，全靠那個發生器給我們的手機和電腦等提供流量了。我與安檢説要出去一趟找東西，急忙從機場走到酒店，才花了幾分鐘就走回到了酒店。酒店接待員見到我一進門就樂了，馬上遞給我了一件的白色的T恤衫和白色的wifi 發生器! 我是又感動又高興，又感慨啊！想起來昨天逛寶石市場時忘在寶石攤位的手機也被店主送回到手上了! 這裏的人們真是誠實啊！雖然國家很貧窮，但人民樸實誠實的品格，給了我深深的記憶！