Kemudahan pilihan: Tempat letak kenderaan, Restoran
Hebat
42 ulasan
9.0/10
1 malam
Daripada SEK 745
Semak Ketersediaan
Lihat Semua Motels di Queensland
Terokai Ulasan Tetamu Hotel di Queensland
Lihat semua
7.6/10
Good
GGuest UserThe reception lady was very unfriendly. She did not explain to me how I could be able to get hot water as no kettle was not provided. They should give guidance to let me figure out what to do with this as it should be available. The hotel should make this little improvement so that customers can enjoy more without much uncertainty!
GGuest UserAlthough I received my booking confirmation from a third party, somehow I missed important check-in information from the hotel which is keyless and has no onsite reception. Through the kindness of strangers, we were able to get into the foyer where there was a number to contact. It’s advertised as a 24hr reception but it’s important guests know it’s a remote reception. Once I got onto the receptionist, he was able to send me the important message with the check-in information. As we were heading out for dinner we were able to assist another couple who were experiencing the same problem.
Overall, it was a good stopover. We had a good night’s rest in a comfy bed, however, there were no bedside lamps for reading and the one wall lamp near the bed didn’t work. The shower was hot and the location is excellent for access to a variety of great restaurants.
GGuest UserDue to slow drainage in the bathroom that wasn't fixed, the hotel moved us to an upstairs room. It was a huge improvement from the previous one; the room and bathroom were spacious and clean, both with large windows that opened, offering a great view.
SShanice HenawayStayed at this hotel for 4 night paying over $800. Plus had to pay $200 deposit.
20 mins after checking in and storing my belongings into the hotel room.
The manager had knocked on my door and falsely accused me of smoking ********* in his hotel.
Much to his surprise I was telling the truth and he apologized for the accusation.
Upon check out day. I cleaned the floors and all the rest of it. Took pictures for evidence of room when checked out.
Realised i hadnt been refunded my $200. asked for my deposit refund as it hasn't been put back into my account.
Manager denied paying me my deposit back and claimed that he had to pay his cleaners extra for the extra 40 mins they took to clean UNDER our beds. Which he never stated that would be a reason to withhold my full refund.
I left the room clean, no damages to property upon checkout, As manager instructed. I proved I certainly wasn't smoking ********* in his hotel.
Completed a complaints form about his customer service as he still refusing to give me my $200 deposit.
Will never stay there again.
GGuest UserThe service was very friendly, the owners and staff are eager to assist with any requests and like to get to know their clients, hence we rebooked on two other occasions.
There is no food, but good food outlets and takeaways nearby. There is tea/coffee, biscuits and a microwave, plates & cutlery, mugs, water & wine glasses.
The beds are very comfortable, rooms are a good size with air-con, TV & couch- all the usual extras, shampoo, shower gels, hair dryer, iron and small wardrobe.
The bathrooms are very small but work for short stays. Swimming pool available, which we did not use due to short stay. Private car parking is off road and surprisingly quiet due to proximity to the main road. City is within walking distance. I realise that the motel is of an older style, however one tiny concern for older folks is the small step in and out of the bathroom especially if using at night and a step from the car up to the path outside the room. Perhaps a reminder to 'mind the step' - or a Fluro strip to make it obvious might avoid a 'trip'. The prices are very affordable.
GGuest UserFelt likd my old boss wings was playing head games somehoe ingluencing othersnegativly towatds my life the took advantage of hotel to put me on display felt very uneasy watched anf a vety blank feeli g of what yhe actual fuk happening at same time felt ve tree u sqfe and secure. Not a bad place if you dont have what i can only logicly asaume to be menyal issues very clean
Dde BarnierVery good for the price. Very large room, comfortable enough. Bed is on wheels without casters on tiled floor so moves around quite easily. Handy location with a shopping precinct with many restaurants immediately opposite.
I found it strange that guests are asked to empty rubbish bin in room into larger bins outside reception and to wash, dry and put away all used crockery and cutlery. Detergent and tea towels provided but means dishes are washed in bathroom handbasin.
GGuest UserGood location with Pacific Fair across the road and public transport as well. Close enough to walk to the beach. This is a budget hotel, rooms have very basic amenities, and some rooms are quite dated. The cleanliness of the rooms was very good!! Overall a good stay for what I needed.