The good side: The hotel’s location is definitely a plus — right in the city centre, lively and convenient to explore nearby attractions.
The bad side: However, one small downside is the washroom drainage. It tends to clog up a little, which can be a bit uncomfortable as it makes you worry about the water backing up, even though it’s not too serious.
Overall was ok. big and clean room (except bathroom was a bit run down and shower clogged - Room 317) Room service was ok and breakfast is the best. Biggest disappointment was food quality at the rooftop. Ordered pizza. was not cooked properly. When told the waiteress, what we received back was the same pizza which was reheated though flour/crust still not properly baked. Also, system have we Price Match. I found Agoda price RM50 cheaper but cannot claim as booking made less than 24 hours. Should have not put the Price Match logo if not eligible. Very misrepresenting.
Our flight arrive early at 8:00a.m so I had called ahead to see if we could check in earlier than the normal 2:00 p.m and i was told to check with the reception upon arrival. To our surprise, we were told that our rooms were ready and check in was a breeze.
The staff were friendly and helpful, the food excellent and the rooms were comfortable. Absolute 5 star from my experience. Will certainly stay there again
A well-located hotel in central Banda Aceh well within walking distance of the mosque. Excellent service and the restaurant has a good selection of food. The buffet breakfast has a lot of nice traditional Indonesia dishes. Would definitely stay again!
Lokasi sangat strategis…dekat kemana2 apalagi bersebelahan dengan mini market dan pam bensin serta di sekitarnya ada pertokoan jadi kalau mau beli sesuatu tinggal jalan kaki saja. Kulineran pun bisa dengan jalan kaki…
Nginep di hotel ini rasanya kayak nemu “basecamp” paling strategis di tengah kota. Mau ke mana-mana dekat—mau cari makan tinggal jalan kaki, mau ngopi tinggal nyebrang,
Kamarnya bersih, nyaman, dan cukup luas. Kasurnya empuk banget sampai-sampai niat bangun pagi buat jalan-jalan berubah jadi “yaudah besok aja deh” 😴
Pelayanan juga ramah, staff-nya helpful, jadi bikin betah. Pokoknya hotel ini cocok buat yang mau:
staycation santai
honeymoon tipis-tipis
atau sekadar kabur dari rutinitas
Kesimpulan: lokasi strategis, ada balkon buat bengong , dan nyaman banget. Minusnya cuma satu… susah check-out karena udah terlalu betah 😆
Lokasi bagus, pelayanan baik, kebersihan baik, overal puasl
Luar Biasa
5 ulasan
10/10
Harga bermula
TRY 988
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Aceh
Terokai Ulasan Tetamu Hotel di Aceh
Lihat semua
8.1/10
Very Good
GGuest UserWe had a beautiful room with a direct view of the sea — absolutely breathtaking! The staff were very friendly and always helpful. It was a wonderful stay, and we’d definitely come back again.
GGuest UserI booked this room for my boss, Mr. Fahmi, and his wife, and specifically requested a non-smoking room. Unfortunately, they were not given the room type requested, and the staff even told my boss’s wife that no such request was made — despite me clearly indicating “non-smoking room” under the special request section.
The check-in process was also slow. Bellman, restaurant staffers, housekeeping were good.. Except for the concierge team working on the 13th, there is a need to improve attentiveness to special requests. My boss’s wife cannot tolerate cigarette smells (asthmatic), and considering we booked well in advance, it’s disappointing that even one non-smoking room couldn’t be provided.
Please have your manager contact me regarding this matter. Thank you.
GGuest UserHad such a lovely stay at Hotel Hilani! From the moment I arrived, the staff made me feel super welcome — big smiles, quick check-in, and they were always ready to help. One of the staff even greeted me by my name, which honestly gave such a nice vibe ✨
The room was clean, comfy, and had everything I needed to just relax. I really loved how calm and peaceful the atmosphere was — perfect after a long day.
Service stayed great the whole time, and you can tell the team really cares about guests. Overall it was such a smooth, stress-free stay. I’d definitely come back and recommend it if you’re looking for a cozy place with genuinely friendly hospitality 🤍
EEdan1285Last minute booking this hotel after arrived at Banda Aceh on 22 Nov 2023. Price is reasonable. We received room number 333 and unfortunately the wifi connection was too bad. No connection inside room and we need to go down to lobby only able to get connected. Inform receiption and received reply nothing can be done. After dinner I did complain again to another receiption staff and he response very well by help us to change another room to 355 which is connection Wifi was extremely very good. Also help us to carry our luggage. He was so helpful and very good staff. Overall amenities was ok. Highly recommended for Muslim guest.
JjamesExcellent all round! Breakfast area can be crowded since the restaurant itself is small but the food is great, many selection of white/fried rice/noodle and many dessert options and fruit.
Room is cleaned and towel changed daily. 10/10 would not hesitate to book this hotel again.
GGuest UserEverything was good eventho after flood in Aceh. I stayed during the flood season. The area wasn’t flooded, but there were power issues and unstable internet, so the hotel operated on a generator. Very friendly and polite staff. Room also clean. But the bathroom was not safe. The shower head fell and hit my shoulder while I was showering. Breakfast was good. I really liked the bihun goreng. The nasi goreng was a little bland, but it wasn’t a big issue. Ouh yaa, hotel near to Sate Matang stalls and souvenir shop. Can shopping at night because souvenir shop closed on 11pm.
JJack SarawakOverall was ok. big and clean room (except bathroom was a bit run down and shower clogged - Room 317) Room service was ok and breakfast is the best. Biggest disappointment was food quality at the rooftop. Ordered pizza. was not cooked properly. When told the waiteress, what we received back was the same pizza which was reheated though flour/crust still not properly baked. Also, system have we Price Match. I found Agoda price RM50 cheaper but cannot claim as booking made less than 24 hours. Should have not put the Price Match logo if not eligible. Very misrepresenting.
GGuest UserI like the surrounding of the hotel full of nearby food stalls. One of the best option in Aceh. Good value for money even though the rooms are a bit old fashioned. Close to the port for trip to Sabang.
HHarrison.YRooms, equipments, restaurants are all good. Only reception can’t handle with situation. Many customers do not have ideas to wait and they cut in so often, but reception never warmed them or even let them proceed. Can’t recommend this place otherwise you’ll feel very uncomfortable.
GGuest UserThis hotel is really worth it. Location, cleanliness, service is very satisfactory. It's just that our room didn't have a window and it wasn't mentioned in the hotel information. All the popular places are walking distance. Breakfast doesn't have many choices but the food is all delicious
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