Hotel Dengan Parking di West Sumatra, Indonesia

Very clean rooms and larger than the rooms we stayed at Santika Bukit Tinggi. Very nice and wide spread to choose from local to western for buffet breakfast .

It's excellent – clean, comfortable, and spacious. The facilities are also great, and the bathroom is spotless and well-stocked with amenities.

Despite only staying for a day, I was very satisfied. The room was clean and the food was delicious. My only minor suggestion would be for the restaurant to offer butter for the bread instead of margarine. Also, the room's fragrance was a bit too strong, almost overwhelming! (haha). Other than these points, everything was great.

My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.

Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.

Recommended place to stay. This is my short stay as i need to catch up early flight back to my country. It's take 40 minutes from this hotel to the airport.

We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.

Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too. The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed. However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.

The location very in the middle of the city, near to the grand mosque that very popular in Padang west sumatera. Very closed to public area such a mall and others frenchise stores. Breakfast menu was worth it, tast just okay.

The hotel is right next to the mall and it is walking distance to alot of shops and opposite night market. Great location. Room is very comfortable, spacious and complete with basic amenities.