Hotel Dengan Pools di Shefa, Vanuatu

I was initially very satisfied with this hotel, but my entire experience was completely ruined on the morning of March 29 at 10:00 AM. A staff member knocked on my door in an extremely aggressive and urgent manner. Even after I clearly told them to wait, they continued banging loudly on the door without any respect for my privacy. When I finally opened the door, expecting something urgent or important, I was shocked to find out that they were simply asking whether I needed housekeeping. This behavior is absolutely unacceptable. There was no emergency, no prior request, and no justification for such intrusive and disrespectful conduct. This was not only unprofessional, but also extremely disturbing. I do not need or appreciate this kind of forced “morning call.” It shows a serious lack of basic training and respect for guests. Because of this incident, I immediately decided to check out and leave the hotel. I strongly do NOT recommend this property.

The amazingly lovely smiling friendly & efficient staff at the Beachfront Apts definitely make the stay worthwhile. Aside from that the location away from the main tourist hub areas of Port Vila allows for more relaxation & enjoyment of the gorgeous beach which is totally safe for swimming among locals & sweet dogs. Every Friday just a few steps away is a fantastic fireshow put on by the Beach Bar which also has very good food. Mele Bay area is so nice that we extended from 3 to 10 days! To get to the town of Port Vila simply walk a couple hundred metres to the main road, flag down a passing minivan with “B’ on the front plate, state your destination & pay about $2 when you get off. On a food note it’s a bit of a walk along Devil’s Road to get to Island Magic Resort but it’s so worth it to eat at Birdie’s Restaurant! The locals are super nice along the way, calling out “Good night” as you pass them in the dark on the potholed road. A stay here is highly recommended!

Warick Le Legon Resort and Spa is amazing, I was lucky enough to have a villa over the water.. and it didnt disappoint. The Staf are awesome, and the facilities are very good. This is a fantastic place for everyone to stay, especially families as there is many pools of varying depths to choose from. The buffet breakfast was one of the best hotel buffets I have sene anywhere, so much to choose from and everything was hot.. rather than luke warm like many others. Thank you to everyone at Warwick Le Lagon Resort for everything. And thank you for the lovely treat I found on my bed when I came home from dinenr last night. Such a lovely surprise.

Many hotels in Vanuatu do not have air-conditioning, and this one also seems to have very expensive electricity there, so locals are not accustomed to using air-conditioning, the rooms are very good, a separate building, the only disadvantage is that it is hot 😅 and there are mosquitoes

We stayed at Tamanu for 4 nights and thoroughly enjoyed our time there. The room was cozy and beautifully maintained, offering a perfect space to relax. The staff were exceptionally helpful and welcoming throughout our stay. Fiona and Anthony did a fantastic job managing the resort — their attention to detail and warm hospitality really stood out. A special thank you to Anthony, who went above and beyond by personally returning our wallet after we accidentally left it behind in the room. We are truly grateful for such kindness and care. Highly recommend Tamanu for anyone looking for a memorable and stress-free getaway!

This isn't exclusive to this hotel, but the road leading up to it is full of potholes, and just driving back and forth to the city center in a rental car was exhausting. The hotel's main building is incredibly grand, and that's what attracted me to book it. I was given a room on the first floor, and the view was just so-so. The humidity was awful; even with the air conditioning on, the sheets felt clammy. I thought the price was quite high.

Friendly and helpful staff. The furniture is old and needs to be updated. Hot water is unstable, it was often necessary to rinse with cold water. A broken clock hung on the wall, which was very annoying. At night, small lizards run along the walls inside the bedroom and the ceiling, which made sounds, which is also not pleasant to hear at night. The pillows are long and hard. Dirt accumulated in the washing machine in the tank, which did not wash, but, on the contrary, stained the washed clothes.

Every time I visit Vanuatu, I make sure to stop by the Grand Hotel. It's been renovated since the earthquake, and now it's even more modern! The staff are all so friendly, and their smoothies and fresh coconuts are delicious.

Positives - the air conditioner worked well and the pool was kept clean. ”Casino” is a loose term, 20 old pokies machines in the foyer was the only thing happening there so don't go expecting anything more. No food or drink available at the 'resort', and no fridges in the room is poor. TV in room has 2 channels - one which can't be viewed. Communication around the airport bus transfer wasn't great either.

Great, quiet place with secluded location on the lagoon. The place has very friendly staff, in-house cafe + paddle boats and kayaks for use on the lagoon. The room we stayed at had the kitchen, which was very convenient, but also a few big roaches, which wasn’t as clean as I would like it to be. Other than that, it was a great stay.