Excellent onsen Hotel surrounding with beautiful garden. the staff in the hotel is nice and super-helpful, though I wish they could find more english speaking workers. Room is clean and food is delicious. Wish I could have spent more time in the hotel! Definitely will come back to enjoy!
This is good Japanese style ryokan!
The onsen is great, the room is clean and stuff n receptionist is kind.
The one thing I feel not good is far from Matsue station. If u use train u can easily to go there. It’s near to castle of matsue, yomegashima. If u can see the sunset, it will be memorable experience!
Matsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high.
The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather.
One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel.
Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels.
The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay.
The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better.
Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value.
Overall, it was one of the best hotels in this journey, and we would gladly stay here again.
Didn’t know the use of pool call would call for a surcharge. And, the breakfast was quite disappointing. However, the people were very nice with smiles on their faces all the time!
Although the public areas of this hotel look outdated, the rooms are modern and clean. However, the room is too small for two people. Considering the location and price, it's decent for just an overnight stay.
Like the Onsen and the room shower, it clean and useful. Onsen is too good to use the room shower. Shame that I just only stay for 1 night. Everything is good
This was a very nice hotel. The bed was very comfortable and had a large window which was great for letting the light inside. The staff were very friendly and helpful. The area was quiet. There was one tiny issue where I could hear a buzz noise from outside but that was blocked out when the television was on.
Hebat
101 ulasan
9.3/10
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Lihat Semua Hotel Dengan Parking di Shimane Prefecture
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