Hotel Dengan parking di Xorazm, Uzbekistan

We stayed in a premium room for 2 nights. The hotel is mostly well reconstructed, and the staff was helpful. It is only a 5-minute walk to the main entrance of old Itchan Kala. The room was okay; a large bed, enough tables for a short stay, a modern toilet, and a good shower with strong water pressure (our room was on the entrance level). The internet connection was also fine. I believe it is related to the city’s old infrastructure, but there was always a bad smell coming from the drain, especially after taking a shower. We had to open the room door and window to air out the room. The breakfast was the weak point. It was the worst breakfast we had in Uzbekistan. We went at 7:30, and the sliced fruits (banana and apple) were no longer fresh and had already turned black. The boiled eggs were cold. They also tried to serve European-style pastries, but I had the worst croissant I have ever tasted. Uzbekistan actually has very good bakeries and pastries. Instead of trying foreign products, they should focus on their local delicacies, which they can prepare much more successfully and tastefully. There were also not enough vegetables and no greens at all. They only served cucumbers, which is disappointing considering Uzbekistan has excellent vegetables and fresh herbs. During check-in, they offered cold tea/juice and nuts. The tea was tasty and refreshing, but the nuts were stale. They really need to improve the food section significantly. For our last day, since we had to leave early, they offered us a boxed breakfast during check-in and took note of it. However, at check-out, nothing was prepared. The receptionist had no idea about it, and we did not have time to wait.

This is a good hotel located on the territory of the Khan's dacha. The service and breakfast are both excellent, and there's a shuttle service to and from Itchan Kala. There's a swimming pool, and special extra towels for it are provided at the reception. It's truly oriental beauty! Next to it, the Khan's palace from the early 20th century is being restored, and there's a garden nearby. The only downsides were the lack of housekeeping (I didn't hang the 'make up room' sign) and the noise (from the restaurant and the pool – my room was on the first floor facing the pool, so I didn't get enough sleep either night). Otherwise, there's nothing to complain about. The single room was small but well-equipped for a comfortable overnight stay for a traveler: toothbrush and toothpaste, shower gel and shampoo, slippers, hairdryer, kettle, black and green tea. I booked it on Trip.com four months before my trip at a very attractive price.

The hotel is located in the old city, which is great for daily strolls, allowing us to easily return for a rest whenever we wanted. They offer triple rooms, and while breakfast is simple, it's filling. The staff's English is excellent, making communication seamless, and the service is good. You can call the front desk to book airport pickup and drop-off. The hotel terrace offers fantastic sunrise views! However! When we arrived, the hotel was undergoing simple renovations, which Trip.com and its agents failed to inform us about! This seriously affected our health! But once we checked in, it was non-cancellable! And at that time, we weren't even sure if we could find another hotel. There were paint cans in the hallway, so our room had a strong renovation smell. I immediately contacted Trip.com customer service, but regrettably received no response, absolutely no response! Not even from a human agent! It wasn't until I checked out that they offered me a so-called 'solution'! I expressed my dissatisfaction to customer service and hoped Trip.com would take international bookings seriously and fulfill its responsibilities! Regarding the hotel service, after I reported the issue, the front desk attendant showed me all the remaining rooms, but unfortunately, they all had the same smell. He then helped us turn on the ventilation fan; in short, he did everything he could to help. We had no choice but to make do for one night. If you plan to stay a month from now, I would still recommend it!

Cleanliness: The hotel was thoroughly cleaned, and I didn't encounter any unpleasantness throughout the property. Location: It's one of the few hotels located within the city walls of Khiva. Amazing! Staying inside a World Heritage site was a truly precious experience. Since it's within Khiva's city walls, you might have to walk a bit from outside the walls, so that's something to keep in mind. Service: Very good. When I mentioned I wasn't feeling well during check-in to the gentleman at the counter, he asked me about my health the next morning. We also had a great cultural exchange, discussing topics like Japanese cherry blossoms and soccer. Facilities/Amenities: Generally satisfied, but I'm giving it 4 stars because there were no slippers in the room and the shower door was extremely heavy.

A wonderful hotel right in the heart of the old town. The rooms were surprisingly spacious, as we had expected cramped quarters given the nature of guesthouses within the fortress. The rooms were very clean, with new furniture and good plumbing. Breakfast was good, with plenty of options. However, the coffee machine wasn't working. We had read reviews previously that coffee would be chargeable, so we even had money ready for it 😂. Though, honestly, it's a really poor decision to charge for the main breakfast beverage. It seems they decided to 'solve' the problem radically 😅. Nevertheless, I give this hotel a solid five stars. Highly recommend!

Traveling with friends in Khiva, this hotel is newly built and located on the street outside the west gate of the old city. The lobby is grand and elegant, and the second-floor terrace offers beautiful views directly facing the city walls. The room facilities are complete, the shower has great water pressure, and the breakfast is rich, with a particularly delicious croissant. Since our train was at 3 PM, the front desk helped us extend our check-out until 2 PM. Thank you!

First of all, I booked this hotel because all the other hotels in the centre of Khiva look so outdated. You guys can see their toilet. Location wise a bit far. Need Yandex to go to city centre. But it is ok. Not bad. The bad part - NO AC IN THE ROOM. They have like a cooler but it didn’t help that much. Another bad part, the water pressure were not consistent. And a bit horror because no body else stay in this hotel during my stay. And the turn off some of the lights in the hotel, maybe to save electricity bill. The receptionists all were very helpful.

The two guys at the front desk are very kind and attentive to every need. The rooms are brand new and equipped with every comfort. I felt at home, even if only for one night. If I ever return to Khiva, I will definitely choose this place again.

This hotel is located within Ichon Qala, the UNESCO World Heritage Site in Khiva. The cleanliness, location, service, facilities, and amenities were all wonderful, and the staff were incredibly kind. It was the best quality hotel I stayed at in Uzbekistan, and I would love to visit again! What I liked: • The room was super clean • Excellent location • Delicious breakfast • Enjoyable conversations with the staff • They helped exchange USD to local currency What I found a bit disappointing: • Honestly, nothing at all (seriously!)

The location was fantastic. It was easy to walk to the North Gate, East Gate, and West Gate. I highly recommend it, as you can also enjoy exploring the city streets outside the old city walls. The room was clean, and I stayed on the first floor, which was incredibly convenient. The reception was right outside my room door, making it easy to communicate with the owner. It was also a huge help that the mineral water in the fridge in front of the reception was free. It seems to be a family-run guesthouse, and everyone was friendly and kind. I received such warm hospitality, like coming home, so I often returned to my room to relax during the hotter hours of the day. They greeted me with an ”Okaeri!” (Welcome home!) each time I went in and out, which was several times a day. On my checkout day, my train wasn't until the evening, but the owner told me I could use the terrace (which was actually indoors) until 5 PM and even gave me some water. The mother also offered me fruit, naan, and snacks. Finally, the owner, Aut-san, offered to drive me to the station, which was a huge help. Khiva is very far from Tokyo and a challenging journey, but if I ever come back, I would love to stay at this guesthouse again.