Hotel Dengan parking di Lusaka Province, Zambia

I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things: I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30. When we got to the restaurant in the evening it took a while to be served. When we got the kids in the shower, there were no towels and when we phoned it took a while. We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did. Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though. When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head! So all in all, wasn’t a great one.

Hotel and location is perfect and central to everything. Room service for repairs is very slow to come out to check. Food was good but lacked variety during dinner and menu options could do with an improvement. Indian food was passable could do with a flavour balance. Overall great stay

Everything is great except the cockroaches in the room.

The service at this hotel is amazing, everyone made me feel very welcome every day. The breakfast was very good, and as someone who stayed here for 2 weeks there was enough variety each day that I didn’t get very bored by the end. Housekeeping was great and provided ample amenities. The rooms were spacious and comfortable. The only downside of this hotel is its location in the CBD, which is not a safe area and experiences heavy traffic almost every day, especially during rush hour. However, the hotel itself is very safe, in the sense that I was not worried that any harm would come to me once I was inside the building. Additionally, there were often glitches with the WiFi, but unfortunately that is the case in most places in Zambia and the connectivity was usually stable enough to do video calls.

The hotel is far from the city center and taxi only take cash. The hotel owner makes the employees work 12 hours per day 365 days a year with no day off no extra pay for working long hours if they take a day off they cut 2 days pay to punish them for taking a day off. Is this the modern day slavery? Bud employee treatment I will never go back to this hotel

The hotel is clean and tidy, the service is warm and thoughtful, and the room is warm and comfortable. The breakfast is rich in variety and tastes authentic. I will choose this hotel again next time!

I had a very good stay at this hotel during my recent trip to Lusaka. It is particularly well-suited for Chinese visitors, as many of the facilities and written instructions are provided in both Chinese and English, which makes navigating the hotel very convenient. The service throughout my stay was excellent. I would especially like to recognize Grace, who has been an outstanding receptionist and hotellier, always professional, welcoming, and attentive. Her warm assistance truly elevated the experience. The room was clean, well-kept, and comfortable, making it easy to relax after a busy day. Overall, this is a great option to consider for an international business trip, offering good service and facilities at a very reasonable price point.

Facilities: The facilities are basically complete, but there is no air conditioning, there is an electric fan Hygiene: Hygiene is OK, not dirty Environment: relatively quiet Service: Service is basically no, but someone will send breakfast in the morning

Facilities: Everything seemed new. Toothbrush, toothpaste, and slippers were provided, but there was no hairdryer. The kettle was broken, but after calling the front desk, they promptly replaced it with a working one. Cleanliness: The room was very clean. Complimentary bottled water was available. However, they occasionally forgot to restock the water after cleaning. Environment: There are Chinese restaurants and a Chinese supermarket nearby. Service: The service was decent, neither outstanding nor poor.

I had a great stay! The host was very kind and even offered complimentary airport pickup and drop-off, which I really appreciated. The host made breakfast himself and was delicious and a lovely touch. Overall, everything was comfortable, and the hospitality was excellent. I would definitely stay here again!