Hotel Dengan parking di Lusaka Province, Zambia

I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things: I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30. When we got to the restaurant in the evening it took a while to be served. When we got the kids in the shower, there were no towels and when we phoned it took a while. We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did. Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though. When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head! So all in all, wasn’t a great one.

Staff go out of their way to help Enjoyed our stay here This old hotel is kept clean Enjoyed the Buffet breakfast The staff is very attentive. Just ask and all will be sorted superfast.They would ask whether our needs were being met during our stay. Its location on Cairo Road makes it easy to visit some of Lusakas iconic sites i.e. the National Museun, Culural Village, and various markets. Area around hotel felt safe. My thanks to all the staff esp. Reception Luckson and Charity and Mercy in dining area

This was my second stay, and it was really great. The room was spacious and clean, and the service was excellent! 👍🏻

The best thing about this hotel is its location. Literally behind the parliament fence. Which means relative peace, quiet at night and 24-hour security. The spacious green area with a swimming pool is a romantic place for breakfast, work or just doing nothing. The guest rooms are not the most outstanding, but they have everything you need these days, although without toiletries. Two rolls of paper are the maximum decoration of the bathroom. But there is a refrigerator, TV, wardrobe, table, bedside table. Live and enjoy, if you are not afraid of periodic power outages, water, Internet (usually short-term). But that's what Africa is for.

🌿The cleaner’s ingenuity and dexterity help clean up the dirt of life bit by bit, allowing the sunlight to shine through the window and fill the entire room. Hygiene is not just a superficial effort, but also a life attitude and cultivation. (๑˃̵ᴗ˂̵)و✧*｡

The room is the standard of Vienna in China. The service staff needs to be improved. She only cleaned once every three days and hung the old towels back. It's a bit speechless. If there is one more person staying, breakfast will be charged 20 US dollars. It's not worth 20 RMB. The only big advantage is that the room is for smoking.

Facilities: The facilities are basically complete, but there is no air conditioning, there is an electric fan Hygiene: Hygiene is OK, not dirty Environment: relatively quiet Service: Service is basically no, but someone will send breakfast in the morning

I enjoyed everything at this hotel. The room was sizeable for a solo traveler. The bedding was just amazing...! I slept very very well. I am curious about their mattress brand, I want to buy it....! The breakfast spread was great. Healthy salads and changing buffet spreads everyday. I did not manage to use the fitness center and swimming pool on the Intercontinental side, but it was nice to have the option. The front office accomodated my very early checkout - 5am, and even organized with the kitchen for a breakfast baggie. There is taxi service to the airport but I did not use it.

Didn’t realise before booking that this is a Chinese-operated hotel aimed I would imagine at hosting the local Chinese workforce. All TV channels were in Chinese, breakfast was Chinese food, coffee machine instructions were in Chinese. However, the staff were all Zambian and extremely helpful. Supposed to be a no-smoking hotel but it smelled strongly of cigarettes in our corridor. Bathroom kept smelling like a ‘wet dog’. No facilities in the hotel but luckily a great bar and restaurant next door.

Wonderful cordial staff always willing to go the extra mile! Rooms were ok, could be improved with some couches or desk and chair in the room, as well as an iron and ironing board. These small items go a long way in making the stay a lot more comfortable. WiFi needs to be worked on as a matter of URGENCY. Being out of town, communication is key for travellers. We could not connect @ all! Please sort this out FAST! Otherwise great location and vibe!