It really is outdated, compared to other spas and hotels of similar ilk. For instance I stayed at Dunked house, it was night and day. The staff are great but the place needs a lot of money spent on it. In our room 317 we hd a television that had half the screen darker than the other half, good thing we didn't go here to watch the telly. The pool area was nice but needs refurbed. The big steps taking you down the front are dangerous for elderly people, they are patched up and in a very, very, ”note the two very's” bad state to of affairs to say the least.
Would I stay here again, probably not till the place has been upgraded.
Looking at what I have seen of the hotel, this is going to take millions of pounds to do.
I enjoyed the archery, the wee girl was a great help.
To be fair the staff are lovely but things really need to improve on the hotel side.
Lovely hotel with a great spa and beautiful overall. The restaurant was very good as well, although quite expensive. Our main disappointment was the change to the kids’ pool access policy. It used to include both a morning and afternoon slot, but children are now only allowed in the morning. It definitely gave the impression that the hotel is moving towards discouraging families from visiting the hotel. Unfortunately, the staff attitude reinforced this feeling. We were repeatedly reminded when our child needed to leave the spa, including being stopped well before the end of the allocated time to make sure we were aware of the cut-off. It just didn’t feel particularly welcoming or family-friendly. That said, it is probably a nice choice for couples looking for a quiet, child-free getaway and who are happy with the premium pricing (for example, around £15 for a glass of wine).
I had a fantastic weekend at the Newcastle arms hotel, it was a welcoming and friendly environment, the staff were friendly enough, Michelle and Lorain went out of there way to make sure we were happy and catered for in every way there such lovely people. I would definitely stay again, the rooms are reasonable priced and it’s a lovely little village, there’s not much to do In the town but it’s lovely for a relaxing trip away, I would recommend to others.
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.
We were offered an upgrade to a suite at a much reduced rate and accepted the offer. The room was huge comfortable and well equipped for a pleasant stay. However the room and bathroom looked as if they hadn't been used for a while. In need of an update and tired it also could have been cleaner. A bit disappointing.
On saying that the rest of the hotel was very clean, comfortable and welcoming. Staff were all helpful and friendly, and attentive. The food was excellent and the menus had a great selection to choose from.
I would definitely visit again, but as the standard rooms are more modern and comfortable I would ask to view any room before agreeing to any update
Penginapan di Ednam House Hotel menempatkan anda di tengah-tengah Kelso, berdekatan dengan Biara Kelso dan Borders Abbeys Way. Hotel ini berada 35 km dari Taman Negara Northumberland dan 0.5 km dari Kelso Old Parish Church.
Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan perkahwinan. Hotel zaman George ini juga menampilkan pendiangan di lobi, dewan tari-menari dan penyimpanan basikal.
Nikmati sajian yang memuaskan di Lounge yang disediakan untuk tetamu Ednam House Hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan pesanan masak disediakan pada setiap hari dari 7:30 hingga 10:00 dengan dikenakan bayaran. LOCALIZE
Kemudahan yang ditampilkan adalah termasuk kakitangan berbilang bahasa, tempat simpanan bagasi dan peti simpan selamat di meja/kaunter hadapan. Hotel ini mempunyai 3 bilik mesyuarat yang tersedia untuk acara. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Inaplah di salah satu daripada 33 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan pembancuh kopi/teh, manakala pengemasan disediakan setiap hari.
Gorgeous old family estate turned Hotel/Guest House. Spacious and comfortable room. Perfect location to come back to after driving around exploring the Scottish Boarders.
Breakfast service was lacking in its service. Young and inexperienced staff spent too much time standing around doing nothing instead of ensuring the buffet was stocked, used dishes cleared off tables, or even tables set for guests.
Hotels was great service was fab and food in restaurant great. Only thing missing is a jacuzzi in the spa. Our trip was spoilt by the reception charging us twice for our accommodation. Already paid via trip.com and then got home to discover the hotel had also charged directly. Despite informing Hotel of this error on day of departure, a week later and multiple tel call we still haven’t the money returned to our account. As a result we will not be returning as very poor post trip customer care!
Dengan penginapan di Balcary House Hotel di Hawick, anda akan berada dalam lingkungan 10 minit berjalan kaki dari Menara Drumlanrigs dan Muzium Hawick dan Galeri Seni Scott. Hotel spa ini berada 0.8 km dari The Borders Distillery dan 1.2 km dari Heart of Hawick.
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan perkahwinan dan tempat berkelah.
Di Balcary House Hotel, nikmati sajian yang memuaskan di restoran.Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, tempat simpanan bagasi dan kemudahan dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 11 bilik tamu.
Sangat Baik
52 ulasan
8.3/10
Harga bermula
IDR 2,757,324
satu malam
Semak Ketersediaan
Lihat Semua Hotel Pet Friendly di Scottish Borders
Terokai Ulasan Tetamu Hotel di Scottish Borders
Lihat semua
8.2/10
Very Good
GGuest UserI had a fantastic weekend at the Newcastle arms hotel, it was a welcoming and friendly environment, the staff were friendly enough, Michelle and Lorain went out of there way to make sure we were happy and catered for in every way there such lovely people. I would definitely stay again, the rooms are reasonable priced and it’s a lovely little village, there’s not much to do In the town but it’s lovely for a relaxing trip away, I would recommend to others.
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