Hotel Pet Friendly di Chu, Kyrgyzstan

The second time I came to Bishkek, I stayed at the Sofia Chinese Hotel. I stayed here when I came last summer. It was good in all aspects. 👉The hotel is quite new, the single bed is quite spacious, and the bedding is comfortable, so I slept very well. The service is very good. It doesn’t matter if you don’t know Russian. The hotel has Chinese staff who know Mandarin. Of course, you can also use the translation to communicate with the local waiters. 👉There is free mineral water, tea and coffee. There is a restaurant downstairs. It is not far from the city center and it is very convenient to go everywhere.

Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.

Hotel is old, rooms killed, smell of moisture. Breakfast is good.

We stayed at the hotel for 9 nights. The room was clean and cozy, equipped with all the amenities needed for a pleasant stay. The water pressure in the shower was so strong it felt like a great massage. The hotel staff are young, friendly and very attractive, always ready to help. Special thanks to the lady working as the head chef in the kitchen for the delicious breakfasts. She always smiled, which created a wonderful atmosphere in the dining room. We can definitely recommend this hotel. And if we ever find ourselves in Bishkek again, we'll stay at this hotel once more.

호스텔이 정말 좋았습니다. 깨끗했고, 정수기-수건 등 있었고 코워킹플레이스까지 있었습니다. 다음날 이동시간이 늦어 체크아웃한 이후에 잠깐 돌아와서 있었는데도 친절하게 괜찮다고 해주셨어요. 다음에도 비슈케크에 오게 된다면 또 오고 싶은 곳이에요

best hotel for family, spacious, clean. Like home. Two stops in a month. Staff responsive. Advise

Amazing view, safe and secure and wonderful guest service. Breakfast needs more variety, but overall it was enjoyable and pleasant. I will be staying B Hotel again and recommend it for anyone in Bishkek short term

The facilities are a bit old, such as the light switch is not working. Overall it is good. The restaurant is good.