Hotel Dengan Kolam di Liberec, Republik Czech

Great communication with the staff members Adél and Týna, both by phone when booking in advance and on the spot and during the accommodation, very helpful staff. The position of the hotel is absolutely perfect, we really liked the location of the room with a view of the center and Ještěd. It was very pleasant to be in the center and at the same time on the top floor and watch the events below and around. The breakfast was amazing, it's very hard to go back to the daily routine :) The room optically enlarged by a lot of mirrors was cozy and comfortable, we are thinking about another visit :)

We had some kind of a bad start but the staff made it good in the end. Arriving at the Pytloun Wellness Hotel came with a bad surprise: the so called Wellness Hotel was more or less just a sauna and a jacuzzi and this was not even included in the anything-but-low-cost-room. One hour would have cost € 50,00! I called the reception and spoke to a very friendly and gentle Katja (?) who offered me one hour of spa for free. As this would have been later that evening I decided to take a bath instead (my room came with a bath tub). Unfortunately, the water was not hot (the fridge was not cold though) which is why I visited the reception and this time spoke to the equally friendly and gentle manager of the hotel, Barbora. She repeated the invitation for a one hour free of charge visit to the spa and offered a change of rooms. My new room was fantastic! I think it fulfilled the characteristics of the superior room I had booked....spacious and with a nice view. Very comfortable bed and -now- super bathroom and cold fridge. The most fantastic experience was the kindness of the manager to mail a small wallet with some pills I had forgotten! This is quite unusual and much appreciated. All in all it was a nice experience and I wish I would come back when the spa has been extended and the expression 'Wellness Hotel' meets the standard.

Sauber and amiable, we were late to check in due to traffic and travel plan change, but when we connected with the concierge it's such a pleasure to check in with lovely fresh bier. The room is well-equipped and considerate, leidlich we don't have much time to explore but the slide by the backyard is sweet. The breakfast is delicious and by check-out we are treated with home-made Brownies, beautiful.

Schade, ich hatte mir aufgrund des Webauftritts mehr erhofft. Zu den positiven Dingen: - ansprechend gestaltetes und renoviertes Zimmer - ebenso Lobby und Frühstücksraum, sowie das Treppenhaus - Frühstück mit guter Qualität, die Auswahl könnte besser sein - Sauberkeit im ganzen Haus - zentrale Lage, zahlreiche Gaststätten nach wenigen Minuten zu Fuß erreichbar Zu den Kritikpunkten: - bei Ankunft Check Inn nicht besetzt und kein Hinweis wie jemand erreicht werden kann. - Zahlung der Rechnung für meine 3 tägige Reservierung bei Check Inn - Zimmer immer noch mit Teppichboden, obwohl dies aus hygienischen Gründen nicht mehr Standard sein sollte, zumal neu errichtet. - Waschbecken und WC liegen so nah beieinander, dass der Oberkörper eingeklemmt wird (Planungsfehler) - extrem belastend und störend der laute Verkehrslärm, trotz geschlossener Fenster. Hier rauscht täglich ab 4 Uhr morgens bis abends 23 Uhr der Berufsverkehr sowie Nutzfahrzeuge durch. Unweit zum Marktplatz mit Kopfsteinpflaster und keine Geschwindigkeitsbegrenzungen. - kein vernünftiger Parkplatz! Gegenüber öffentlich und nur kostenlos nachts bis 7 Uhr morgens. Da frühstückt der normale Gast aber erst noch. Und der angebotene kostenpflichtige Hotelparkplatz 6€/Tag ca. 120m entfernt, entpuppte sich als schmale Baulücke mit eingeschränkter Wendemöglichkeit, Schotter und Wiese. Wahrlich eine Frechheit und Unvermögen, dies besser zu lösen. - krankheitsbedingt musste ich eine Tag früher abreisen, in anderen Hotels kein Problem, aber hier wollte man noch nicht einmal aus Kulanz auf den Wunsch des Kunden eingehen. Es hieß nur, die Firma zahlt das ja. - Schreibtisch im Zimmer ohne Tischbeleuchtung Wenn, dann empfehle ich ausschließlich Zimmer zum Hinterhof. Wäre nicht die positiven Punkte so im Kontrast, hätte ich einen Punkt weniger vergeben

I visited this hotel three times in the year 2023 and always felt like a queen. Starting with welcoming, very friendly, polite and helpful reception staff, through the clean and comfortable room to the rich breakfast everything was perfect. I always tend to try different hotels when coming repeatedly to the same place but after a first stay in Zlaty Lev Liberec became an exception and I always book this hotel and will keep on doing it.

Great communication with the staff members Adél and Týna, both by phone when booking in advance and on the spot and during the accommodation, very helpful staff. The position of the hotel is absolutely perfect, we really liked the location of the room with a view of the center and Ještěd. It was very pleasant to be in the center and at the same time on the top floor and watch the events below and around. The breakfast was amazing, it's very hard to go back to the daily routine :) The room optically enlarged by a lot of mirrors was cozy and comfortable, we are thinking about another visit :)

Sauber and amiable, we were late to check in due to traffic and travel plan change, but when we connected with the concierge it's such a pleasure to check in with lovely fresh bier. The room is well-equipped and considerate, leidlich we don't have much time to explore but the slide by the backyard is sweet. The breakfast is delicious and by check-out we are treated with home-made Brownies, beautiful.

I visited this hotel three times in the year 2023 and always felt like a queen. Starting with welcoming, very friendly, polite and helpful reception staff, through the clean and comfortable room to the rich breakfast everything was perfect. I always tend to try different hotels when coming repeatedly to the same place but after a first stay in Zlaty Lev Liberec became an exception and I always book this hotel and will keep on doing it.

We had some kind of a bad start but the staff made it good in the end. Arriving at the Pytloun Wellness Hotel came with a bad surprise: the so called Wellness Hotel was more or less just a sauna and a jacuzzi and this was not even included in the anything-but-low-cost-room. One hour would have cost € 50,00! I called the reception and spoke to a very friendly and gentle Katja (?) who offered me one hour of spa for free. As this would have been later that evening I decided to take a bath instead (my room came with a bath tub). Unfortunately, the water was not hot (the fridge was not cold though) which is why I visited the reception and this time spoke to the equally friendly and gentle manager of the hotel, Barbora. She repeated the invitation for a one hour free of charge visit to the spa and offered a change of rooms. My new room was fantastic! I think it fulfilled the characteristics of the superior room I had booked....spacious and with a nice view. Very comfortable bed and -now- super bathroom and cold fridge. The most fantastic experience was the kindness of the manager to mail a small wallet with some pills I had forgotten! This is quite unusual and much appreciated. All in all it was a nice experience and I wish I would come back when the spa has been extended and the expression 'Wellness Hotel' meets the standard.