Hotel Dengan Kolam di Wilayah Algiers, Algeria

We picked this hotel on advice of our local travel agent because it's located nearby a shopping center. We planned to stay there for 2 nights. Check in went smoothly. The front desk ladies were nice. When we entered the room, it's hot. Tried the aircon button, nothing. Called the front desk, they sent a housekeeping lady who explained in somewhat limited English that the hotel aircon is off so we had to open the windows. WHAT??? We talked to the front desk about it and they said, ”If after returning from your tour the room is still hot, we'll change the room”. Off we go on our tour. When we returned, sure enough the room was still hot . They had a new shift at the front desk and they knew the issue, so they helped us find another room. Three rooms later, now they put us in a suite, we thought it was not as hot as the previous 3. All this time, a front desk staff took us around to check all the rooms. Later the Duty Manager called and explained that for the months of March-April-May the hotel's central aircon is switched off. Why? The management's policy. WHAT??? We're tired so we settled but couldn't sleep that night, the room was too warm for us. Opening the windows didn't help a bit. The room was depressingly dark, not enough lighting. The furniture was old and the leather on the sofas is already torn. Reminds me of cheap motel, certainly not a Mercure. Bathroom lacked of good lighting. Entering the bathtub is dangerous due to its weird design and position. throughout of this the hotel staff did their best to make us feel comfortable, they were really understanding and helpful but can't do nothing about the aircon. Their gym, on the other hand, was well-lit, cool enough and had complete equipment. First thing in the morning we spent calling nearby hotels, including the nextdoor Marriott Bab Ezzouar, and asked if their aircon was also switched off. Answer: ”No, ours is on!”. After a sad breakfast with very limited menu, we checked out and moved to next door Marriott where we were given a beautiful and cool room.

The location of the hotel was great and the breakfast service was on point. The staff was quite ok but the amenities weren’t working 100%.

L'hotel était magnifique avec une immense piscine et un service impécable, la restauration était de grande qualité et le personnel très souriant et professionnel, je reviendrai probablement.

فندق مريح وممتع طاقمه يعجز اللسان عن وصفه من حيت الخدمات والابتسامة وحسن الضيافة... غرف مريحة جدا نشكر المسيرين والإداريين وكل الموظفين من موظفي الاستقبال إلى الإطعام إلى عمال الغرف عن مجهوداتهم المتواصلة من أجل السهر على راحة الزبائن

Nous avons passé avec ma fille un magnifique séjour dans cet établissement moderne chaleureux tout le personnel est aux petits soins.Les chambres sont spacieuses et le service étage est incroyable disponible H24 . Je recommande cet hôtel à mille pour cent.:

一次很滿意的體驗，索菲特連鎖酒店，值得信賴 設施：齊全， 環境：優美，安靜 衞生：乾淨整潔 服務：服務特別好 早餐也很不錯，值得推薦，有機會還會選擇的

J'ai passé 2 nuits dans cet hôtel mythique qui a hébergé des grands du monde politique, artistique etc.. Cet hôtel brille par la qualité de l' accueil, la propreté, la disponibilité, la gentillesse du personnel. La décoration, le style, les matériaux de l'hôtel racontent une histoire chargée d'emotion. Les chambres ont gardé le style d'antan. Le petit déjeuner servi est très copieux et les produits de qualité. Cet hôtel est doté d'une grande piscine très propre, des restaurants et un jardin exotique féerique. J'y retournerai avec grand plaisir et avec beaucoup d'émotion.

I recently stayed at the Holiday Inn Hotel in Cheraga and had a wonderful experience. The location is fantastic, making it easy to explore the surrounding area. The service was excellent, and the staff was consistently attentive and helpful. I would like to give special recognition to Aziz and Noureddine, who went above and beyond to ensure my stay was comfortable and enjoyable. Their friendliness and professionalism truly stood out. Overall, I highly recommend this hotel for anyone visiting Algiers.

Didn't know what to expect as it was my first time to Algeria and to Lamaraz. Check in was very pleasant with Sihem at the Front Desk. I didn't think I booked for a suite but when I entered my room, I was astonished. Shower, dining and room service experience were all exceptional. My best experience was the breakfast on the 7th floor. In all, I am impressed. I am widely traveled and have won global awards in hospitality and so, I know great experience when I see one

The location of the hotel was great and the breakfast service was on point. The staff was quite ok but the amenities weren’t working 100%.

L'hotel était magnifique avec une immense piscine et un service impécable, la restauration était de grande qualité et le personnel très souriant et professionnel, je reviendrai probablement.

Nous avons passé avec ma fille un magnifique séjour dans cet établissement moderne chaleureux tout le personnel est aux petits soins.Les chambres sont spacieuses et le service étage est incroyable disponible H24 . Je recommande cet hôtel à mille pour cent.:

一次很滿意的體驗，索菲特連鎖酒店，值得信賴 設施：齊全， 環境：優美，安靜 衞生：乾淨整潔 服務：服務特別好 早餐也很不錯，值得推薦，有機會還會選擇的

J'ai passé 2 nuits dans cet hôtel mythique qui a hébergé des grands du monde politique, artistique etc.. Cet hôtel brille par la qualité de l' accueil, la propreté, la disponibilité, la gentillesse du personnel. La décoration, le style, les matériaux de l'hôtel racontent une histoire chargée d'emotion. Les chambres ont gardé le style d'antan. Le petit déjeuner servi est très copieux et les produits de qualité. Cet hôtel est doté d'une grande piscine très propre, des restaurants et un jardin exotique féerique. J'y retournerai avec grand plaisir et avec beaucoup d'émotion.

Didn't know what to expect as it was my first time to Algeria and to Lamaraz. Check in was very pleasant with Sihem at the Front Desk. I didn't think I booked for a suite but when I entered my room, I was astonished. Shower, dining and room service experience were all exceptional. My best experience was the breakfast on the 7th floor. In all, I am impressed. I am widely traveled and have won global awards in hospitality and so, I know great experience when I see one

Great hotel with good amenities. In the old part of kouba. Good experience of the traditional lifestyle in this area

Prices have increased and the food quality was deteriorated . No red meat . No indication of dish name . Bad fruits . In the morning I was a bit late because no indication of breakfast timing was written nor communicated.

i just love it............this hotel very veryyy nice ,اعجبت بهذا الفندق كثيرا،فندق جميل،....... غرف نظيفة.....,.. .عاملة تنظيف الغرف مؤدبة .......،جميع ،طاقم الاستقبال و عمال المسبح مؤدبون.....انصح به حقا اتمنى زيارته مرة أخرى .....

We picked this hotel on advice of our local travel agent because it's located nearby a shopping center. We planned to stay there for 2 nights. Check in went smoothly. The front desk ladies were nice. When we entered the room, it's hot. Tried the aircon button, nothing. Called the front desk, they sent a housekeeping lady who explained in somewhat limited English that the hotel aircon is off so we had to open the windows. WHAT??? We talked to the front desk about it and they said, ”If after returning from your tour the room is still hot, we'll change the room”. Off we go on our tour. When we returned, sure enough the room was still hot . They had a new shift at the front desk and they knew the issue, so they helped us find another room. Three rooms later, now they put us in a suite, we thought it was not as hot as the previous 3. All this time, a front desk staff took us around to check all the rooms. Later the Duty Manager called and explained that for the months of March-April-May the hotel's central aircon is switched off. Why? The management's policy. WHAT??? We're tired so we settled but couldn't sleep that night, the room was too warm for us. Opening the windows didn't help a bit. The room was depressingly dark, not enough lighting. The furniture was old and the leather on the sofas is already torn. Reminds me of cheap motel, certainly not a Mercure. Bathroom lacked of good lighting. Entering the bathtub is dangerous due to its weird design and position. throughout of this the hotel staff did their best to make us feel comfortable, they were really understanding and helpful but can't do nothing about the aircon. Their gym, on the other hand, was well-lit, cool enough and had complete equipment. First thing in the morning we spent calling nearby hotels, including the nextdoor Marriott Bab Ezzouar, and asked if their aircon was also switched off. Answer: ”No, ours is on!”. After a sad breakfast with very limited menu, we checked out and moved to next door Marriott where we were given a beautiful and cool room.

فندق مريح وممتع طاقمه يعجز اللسان عن وصفه من حيت الخدمات والابتسامة وحسن الضيافة... غرف مريحة جدا نشكر المسيرين والإداريين وكل الموظفين من موظفي الاستقبال إلى الإطعام إلى عمال الغرف عن مجهوداتهم المتواصلة من أجل السهر على راحة الزبائن

I recently stayed at the Holiday Inn Hotel in Cheraga and had a wonderful experience. The location is fantastic, making it easy to explore the surrounding area. The service was excellent, and the staff was consistently attentive and helpful. I would like to give special recognition to Aziz and Noureddine, who went above and beyond to ensure my stay was comfortable and enjoyable. Their friendliness and professionalism truly stood out. Overall, I highly recommend this hotel for anyone visiting Algiers.