Hotel Dengan Pools di New York State, United States

The hotel was in a great location, close to Main St., Saratoga Springs. The bed was comfortable and the room was very spacious. It was very nice to wake up in the morning and open the curtain and see horses practicing on the track.

This hotel near the airport had a huge room with two comfortable 1.5-meter beds. I slept like a log until my alarm went off. What really impressed me was how thoughtful the hotel was: they asked for our phone number during check-in, and as soon as we got to our room, we received a welcoming text message. It said we could text them with any questions or concerns, which really put us at ease.

I am very happy to return to Changdao. The environment on Changdao is comfortable and pleasant. The hotel's environment is quiet, clean and comfortable, and parking is free. The front desk service is also good. The bed is a bit soft, but American beds aren't too hard. The air conditioner in the room is not very easy to adjust and is a little cold. Disadvantages: The light in the bathroom is connected to the exhaust fan, which makes a lot of noise when it is turned on. When we drove, it was easy to miss the hotel entrance. Every time we drove to the unknown building next door, we then circled back to the hotel.

The location is absolutely unbeatable—being just steps from Central Park, Lincoln Center, and the subway made exploring the city so easy. We also loved the atmosphere. The rooftop bar is a gem with a great vibe and beautiful view, good drinks, offering a perfect spot to relax after a day of sightseeing . Our room was spacious, clean, and comfortable. If you are tall, it’s better to book a room with a king bed. The hotel’s design is great! There are many restaurants nearby and a Starbucks right downstairs As a fun bonus for TV fans—the hotel is famous for being featured in Gossip Girl (as Chuck Bass's hotel) and the new Dexter: Resurrection series . It was exciting to stay in such an iconic spot!

We had an amazing time I went with my sister for my 52th Birthday. Everyone at the resort was great, and the best part is its location. You can actually walk to Canada from the hotel! It’s less than a 30 minute walk to the border, but make sure you bring your passport and a few quarters for the bridge toll back to the USA, which is only $1.25.  The hotel staff were very friendly and helpful. We ordered room service and were impressed with the quick delivery and beautiful presentation. The resort also offers several dining options, a full casino, a spa, and a pool, making it a well- rounded destination whether you’re there to relax or explore.

The location is convenient, the surrounding restaurants are also very convenient, and the hygiene is average

Great location, good restaurant, and comfortable beds.  The location inside Saratoga Springs Park is very nice.  The hotel is older and it definitely shows.  We booked a Deluxe King which was large and had a walk in closet.  The bathroom was small though and the room was not very well cleaned.

This Holiday Inn hotel is ideal for use as a business hotel. I used it while on a business trip and was able to have a perfect day during my business trip. Thank you for the excellent service during your stay. I used it well and then left.

The hotel's biggest advantage is its excellent location, right next to Central Park, within walking distance to the subway and Columbus Circle, making travel incredibly convenient. The rooms are basically clean, with simple, sufficient facilities, suitable for budget-conscious travelers. However, the soundproofing is a major issue: you can hear everything from the adjacent rooms, and I was frequently woken up at night by loud talking and slamming doors, making it almost impossible to get proper rest. I reported this to the front desk multiple times during my stay, but the problem never improved. I also filed a complaint through the booking platform, but received no response or follow-up whatsoever – customer service was virtually non-existent. The common areas and bathroom facilities are a bit old, and the cleanliness in some areas was just average. Overall, it's only suitable for backpackers who prioritize location over sleep quality. Travelers who value quietness and good service should definitely look elsewhere.

Visited the hotel for our family reunion. Have visited in the past. Starting with the good. Cindy was the best. We were going to arrive a day early. Cindy was very helpful and ensured the we could adjust our reservation and arrive a day early and keep the same room. Very happy with Cindy and her ability to assist. The breakfasts were good, clean and well stocked. Now for the not so good. We were told room service would take place after 3 days. After our 4th evening we asked room services when our room would be done. They informed us we were on the list for the following day. We were given two towels. Next day, no room service. We again asked room service staff when our room would be serviced. They said they do the rooms once a week. Maybe a lack of communication. We did get fresh towels later in the day. The area in front of the hotel had tables and chairs to relax and meet. The bases of the tables contained cement. The cement was breaking up and bits of cement and dust was everywhere. It was never swept away the entire time we were there. My family had finished breakfast and we wanted to chat with the manager about some of the issues we were experiencing in the hotel. When we asked the receptionist we were told we could chat with him “if he had time”. We waited for more than 30 minutes in the dining area and he never came to us. We had used the same hotel in the past for family reunions but the place seems to have been going downhill.