Hotel Dengan Pools di Viti Levu Group, Fiji

I don’t usually leave negative reviews, but I feel compelled to share my experience in the hope that it encourages some improvements. Unfortunately, my stay at Nalagi Hotel was far below my expectations. From the moment I checked in, the experience got off to a disappointing start. The front desk attendant was cold and unwelcoming, never made eye contact, and didn’t smile once. She appeared annoyed to be there, which was a stark contrast to the genuine warmth and hospitality I experienced at other hotels in Nadi during this trip. The room was spacious, but it lacked thoughtful design and attention to detail. The main light switch is inconveniently located below the television, with no bedside lamps or nightstands, meaning that if you wanted to read in bed or simply turn the lights off, you had to get up each time. There was also a persistent unpleasant odor coming from the bathroom drain, and overall cleanliness and maintenance left much to be desired. The hotel feels worn and tired, as though very little care has gone into its upkeep. That’s perhaps the biggest disappointment, because the property has so much potential that simply isn’t being realized. The final straw came on my second night. I was repeatedly woken between 1:00 and 2:00 a.m. by neighboring guests who were aggressively banging on a nearby door so loudly it sounded as though they were trying to break it down. Once they eventually got into the room, the noise continued. I called reception to report the disturbance and was told security would be sent, but if they did come, it had little effect. Eventually, I had to get out of bed and ask the guests myself to keep the noise down. I genuinely wanted to enjoy my stay, but the combination of poor service, lack of maintenance, hygiene concerns, and the handling of the late-night disturbance made for a very disappointing experience. With better management, staff training, and investment in the property, Nalagi Hotel could be a wonderful place to stay. Sadly, that was not my experience.

We stayed at the resort for a friends wedding. The whole experience was lovely. We enjoyed the Adult pool and reasturant as part of that complex. We did not use the breakfast buffet or reasturant as it was way to expensive. We enjoyed the resort very much, with the snorkling and suroundings. The wedding venue and planning was great. Thanks for a great experience.

The First Landing seems a bit out of touch and was surely one of the first hotels in the area. It now has a retro charm in many ways, but when I was there, there was a lot of painting and renovation work going on. The grounds are incredibly spacious and very quiet. The rooms are quite large, and there are big verandas in front of the bungalows, protected by mosquito nets, similar to those in Florida. However, the prices are a bit steep, and you have to shell out 10 Fijian dollars for a bottle of still water. Massages are also significantly cheaper in town, though perhaps not as idyllic in the spa pavilion. Otherwise, it's located outside of Nadi, and you really need a car. Next door (within walking distance) is the yacht harbor with a nice bar, where there's always something going on and locals and tourists mingle. For the days leading up to your connecting flight, it's definitely nicer and more relaxing than staying at Nadi Beach next to the runway.

1. I arrived at the hotel at 9am, because of the room not yet ready, we wait until at 1pm, the staff said the room is almost check out, will be ready at 2:30pm, we wait for almost 6 hours, until after 3pm, it's the check in time, the staff said the room still not yet ready. OMG... but at last, thank you to Trip.com for resolving the problem; we got a refund for the first night. 2. Room service is really bad; the box of tissues, the shampoo, and the body lotion all need to wait for a day to refill. 3. The lobby is very, very small, does not look like a 5-star hotel, and many people sleep on the sofa; they also wait for a long time to check in. 4. The Fiji Airlines counter is not open all the time, so we had to take the luggage by ourselves and check in at the airport at last. 5. The only good point to stay is that the port is very near, it's convenient for island hopping, and the restaurants are not bad.

The staff were beyond hospitable. Nico and Kesha in particular ensured our stay was comfortable and special. The location is a wee way away from the busy locations, which is both good (for quietness) and bad (for taxi fares). Overall it was an amazing trip and we would definitely stay here again.

The rooms are tastefully decorated and well-equipped, and the views are absolutely perfect. The restaurant quality is also good, and watching the sunset at the fish bar was a fantastic experience. The staff are all incredibly well-trained, enthusiastic, and professional—it's not just a few individuals, but every single employee is welcoming and ready to assist with anything you need. Marriott's hotel training really shines through here. If I had to nitpick, the hotel sofas are a bit dated and starting to yellow slightly, and while the bed sheets are clean, they also show a bit of age with a slight yellowish tint. On a positive note, the bed and pillows were incredibly comfortable; I rarely sleep this well in a hotel. This is definitely a highly recommended top-tier hotel in Fiji.

Wished we’d stayed longer! We used as a quick 1 night stay before departing for an island stay ferry. However after staying here, we’d recommend staying here and doing day trips to islands. Great location only 10 mins coach journey to the ferry port. One of the best breakfast selections we’ve had anywhere in the world - variety & freshness. Fantastic spacious & clean room, loved that specially filtered meant tap water was available, and the free reusable drinks bottle was a nice touch. Didn’t get to use the pool in such a short time, but it looked lovely. Would highly recommend!

The staff and service was great. Loved the breakfast, plenty to eat. The room was clean and big, bed was very comfortable. Well maintained gardens, right on the beach. Beautiful sunsets, plenty of free sunbeds. 2 great swimming pools to enjoy. We loved the themed dinner nights and the Polynesian fire dancers on a Saturday night. Great music, atmosphere and bar. Loved our stay and can't wait to come back ❤️

Check in was after 3pm, check out 10:30 , and you have to get the towel from the reception. Too many rules  plastered in the room as if you are going to rob them. A deposit of FJD50 in cash is required (no drinks in the room whatsoever, just instant coffee). I asked if I can check out before 12nn but was allowed only up to 11am. When I went back to get my luggage, the lady told me that I was supposed to have checked out already, without even asking if I already did. Only the cleaning staff were helpful. Would not recommend.

Stayed in the female dorm which was dark and crowded. The bunk beds are so close together you have to shimmy between the beds. Most of the time the lights are off, making it grim. It wasn’t filthy but could use a good cleaning. With 14 people moving in and out it’s probably hard to clean but it didn’t appear to be a Priority for them. Everyone I walked into lobby someone asked if I wanted a tour or some other program, it was exhausting. There is a shuttle from airport for $25fiji$. Otherwise no other way to get here. It feels a bit far from things but from what. There is a free fire Dance on Sunday night and it was a nice feature. Food was good, both breakfast and dinner, which is good since there aren’t many places nearby. This is also a hotel, so I don’t know what the private rooms are like, maybe they are more inviting. I wouldn’t stay here again but it could work For some people.