Hotel Dengan Pools di Staffordshire, United Kingdom

Room was on the small size, but had everything needed. Bathroom was clean and neat.  The only thing that let this trip down, was that the aircon is not working, and hasn’t been working for months. I previously had left this hotel as it was far too hot in the room, and all they offered was a fan. I called reception before booking, and they said how the air con was working, but then when I arrived, they said it “may be working, in some rooms”, but wasn’t working in ours.  But overall, this was a nice and comfortable hotel. Would book again once aircon is working.

I recently stayed at this hotel and, unfortunately, the experience fell below expectations. From the beginning, the staff didn’t seem as attentive as they should be. Although they were polite when approached directly, there was a noticeable lack of initiative, and at times it felt as though guests were left to figure things out on their own. The room itself had several issues that really shouldn’t be overlooked. The toilet seat wasn’t fitted properly, and on top of that, the toilet flush was wonky and didn’t work as smoothly as it should. These are basic facilities that need to function correctly for a comfortable stay. The shower also had mould on the silicone, which was disappointing and raised concerns about the level of maintenance and cleanliness. Another issue was the cutlery provided in the room. It was dirty on arrival, which immediately created doubt about the overall hygiene standards. Small details like this make a big difference in how confident and comfortable a guest feels. While the hotel has potential in terms of layout and amenities, these issues made the stay far less enjoyable. I genuinely hope management addresses these concerns so future guests can have a much better experience.

A great little place with a lovely swimming pool. Enough activities to keep our 8 year old daughter happy. Lovely family time together in a very clean and well equipped lodge.

The room is not big, it is enough, there is no air conditioning, but the environment is very good, you can order food on the first floor, there is a bar to drink a few cups 🍺, there are local characteristics, very quiet and not noisy

Very nice hotel. It is also the training base of the British football team. There is even an indoor court next to the hotel that can change the temperature and humidity at any time. However, I didn’t see any stars during my stay, only the youth training.

A worn, old building, in the process of being refurbished. Staff were very friendly, the family room was clean and serviceable.

Decent lobby and decoration. Would come back next time