Hotel Dengan Pools di East Java, Indonesia

Batu has been one of my favorite destinations in Indonesia and this is mainly thanks to this hotel. The place was magnificent, the breakfast incredible but more than that all the staff were super nice and welcoming the servers, the cooks, the security, the room staff and the reception staff!!! Thank you very much for you’re kindness !😊

The hotel is clean and spacious. Very well located in the centre of the city with Jl. Tunjungan just outside of the hotel. The soundproofing is very good that we barely hear any noise from a construction site just beside the hotel. Breakfast is excellent with plenty of food choices and tasty though. Highly recommended.

To get a good night's rest before climbing Mount Bromo, I booked this hotel in downtown Surabaya. The hotel was inexpensive but offered standard five-star service and facilities. Before checking out, I visited the hotel's restaurant; compared to other eateries nearby, the food was tasty and affordable. The only minor drawback was that the staff's English proficiency was limited, making communication a bit difficult.

Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .

Very satisfied staying here. The staff is very responsive and friendly. The room is quite spacious, bring children here and it's really fun because it's spacious. The atmosphere is quite cool and the view is great, especially right at the swimming pool. The small detail that made me give 5 stars is the trash can. The trash can in the room is put in a closed wooden box and is quite heavy if played by children. This is very helpful, especially for those who have small children who like to explore anything. Thank you Agro, hopefully we can visit again someday

Hotel look ok but some wallpaper in the room already old and broken, should repair soon, ac ok cold enough, some instruction for shower not so clear, breakfast standart, parking basement

Everything was great – clean, comfortable, and fantastic. The service was excellent, and the restaurant's food was incredibly delicious and plentiful. A big thank you to Mr. Ahmad, the Restaurant Manager. Wishing good luck to Prince Crown Hotel and all its staff. Many thanks!

I had an incredible experience at Bumi Surabaya City Resort, and I can't recommend this hotel enough! Nestled in a lush garden setting right in the heart of Surabaya,excellent service, and beautiful surroundings. The spacious rooms offered stunning views of the city, providing a perfect blend of relaxation and luxury. I particularly enjoyed the rich breakfast buffet, featuring a delightful selection of both local and international dishes, all freshly prepared and delicious. Moreover, the hotel's facilities had a lovely swimming pool surrounded by greenery, two tennis courts, spa and massage ,perfect for unwinding after a day of exploring the city. What truly stood out was the hospitality of the staff. Everyone was friendly, welcoming, and eager to ensure that my stay was enjoyable. The atmosphere was relaxed, making it an ideal spot for both business and leisure travelers. It’s my second stay at Bumi Surabaya and I look forward to returning in the future. If you're looking for a blend of comfort and charm in Surabaya, this is the place to be!

The location perfect near by Jatim Park 1 and Musium Angkut… no worries you can reach by walk.

Warm, friendly staff who gave good and practical advice about the protests and safety, much appreciated . Housekeeping was impeccable and thoughtful and really prompt with adhoc requests.  Rooms are large (size norms from a different time) and the mix of analog vintage features and updated features is charming. Clear and strong WIFI , clean rooms especially for tropical setting The buffet spread is excellent quality, clean and a good mix of delicious local and international continental options.  The spa is lovely, though service can vary - I had a lovely therapist and my friend’s therapist was using her phone during the session (which is not acceptable at any massage place, what more at this spot) incongruous with the very high service and hospitality standards set by the rest of the staff. Would come back and stay here again!