Hotel Dengan Pools di East Java, Indonesia

This was my first time staying here. Overall, everything was satisfactory. My only suggestion would be about the children's playground. It would be much better if it were mopped daily, and the slides and playhouses wiped down regularly. My child played there and got completely dirty – their feet were all black! 🙈🙈 I had to give them a bath immediately upon returning to the room. 🙈 Additionally, it would be great if they could add more types of toys, perhaps a ball pit or similar. While there were plenty of chairs and tables for children, there were no drawing papers or colored pencils available. That's just my main feedback. Everything else was perfectly fine. The breakfast was delicious, and the service was excellent. Thank you, Golden Tulip! 🥳👌

The stay at Double Tree Surabaya is fantastic. All the staffs are very welcoming and friendly. All of them will great you when seeing you. The breakfast serving in the restaurant is fantastic! Thousands types of varieties served! Please choose this hotel when you visit.

everything is good except the food, i stay for 3 night and the food stalk never change, always : porride, soto ayam, rawon, hainan their pastry and western and asian also everday similar always have chicken sausage, potato wedges, telur barendo, fried rice (one same variant) its so bored

Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .

A very pleasant experience, and we received many vouchers too.

Very comfort place to escape, i arrive at 1 pm and wait for short time to check in. the location is very good, near to main shoppping area of tunjungan plaza. There are many food recommandation around this hotel. I hope i can go there again

Hotel staff not so warm and friendly. Some do not understand basic english. I was left standing for no reason. Only when i asked what am i waiting for, someone “jumped” in and served me. Room was ok. Comfy bed. I slept well. But towels are were old with frayed ends. Gross. Location is less than 10 mins to Tunjungan Plaza, a popular mall. Traffic is mad so crossing the road is challenging. No bottled water but rooms have pitchers to fill up water from Dispensers outside rooms. Good initiative.

I had an incredible experience at Bumi Surabaya City Resort, and I can't recommend this hotel enough! Nestled in a lush garden setting right in the heart of Surabaya,excellent service, and beautiful surroundings. The spacious rooms offered stunning views of the city, providing a perfect blend of relaxation and luxury. I particularly enjoyed the rich breakfast buffet, featuring a delightful selection of both local and international dishes, all freshly prepared and delicious. Moreover, the hotel's facilities had a lovely swimming pool surrounded by greenery, two tennis courts, spa and massage ,perfect for unwinding after a day of exploring the city. What truly stood out was the hospitality of the staff. Everyone was friendly, welcoming, and eager to ensure that my stay was enjoyable. The atmosphere was relaxed, making it an ideal spot for both business and leisure travelers. It’s my second stay at Bumi Surabaya and I look forward to returning in the future. If you're looking for a blend of comfort and charm in Surabaya, this is the place to be!

If you're looking for a cozy and romantic escape, this hotel is a fantastic choice for couples. I decided to upgrade my room for a mountain view, and it was absolutely worth it. Waking up to the breathtaking sight of not just one but two mountains was an unforgettable experience. The cold weather added to the charm, especially when it drizzled lightly, creating a peaceful, gloomy atmosphere. Sitting on the balcony with a warm cup of coffee (or even ice coffee for a refreshing twist) while watching people swim below was incredibly relaxing. The twinkling lights from the locals’ homes in the distance made the view even more magical at night. As for the hotel itself, there's nothing to worry about. It’s clean, comfortable, and surprisingly affordable. If you're looking for a budget-friendly yet romantic stay with a stunning view, this place is definitely worth considering.

This is my favourite hotel. I stay here 2 to 3 times a year. Every time I stay 3 to 4 days in their legendary suites. It has the old school charm and the suites I particularly like are those facing the swimming pool. I go for a dip 3 to 4 times a day. Just relaxing there is enough. I'm not the average tourist that likes to hop around touristy sites every day. This time I was arranged to stay at the Charlie Chaplin suite which the General Manager promised me last time I visited a few months ago. This time, I also noticed some improvements to little details at the hotel. Near and around the hotel, there r new restaurants cropping up providing more choices of food. Overall, the trip was pleasant as usual 👍