Hotel Dengan bar di Puebla State, Mexico

The hotel is very good. I have been to three cities and this is the best. The service is very good. They even rolled up my charging cable, arranged my face towels, and hung my clothes. If you want to use a computer, you can also use the hotel's Apple all-in-one computer. There are special rooms with computers and copying services.

The Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to. Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit. Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.

Pros: The room was stunning, the lights are dim, the decor is gorgeous, the bed was comfy, it was clean and the location is fantastic. The service was great. The terrace views are gorgeous. My favorite part was the jacuzzi. Cons: My room was next to a terrace bar and on top there is another terrace bar, so if your plan is to stay at a quiet space to relax maybe this won't be the right spot. Unfortunately, there was also no hot water the whole morning on the day I was leaving so I had to wait until after the checkout time when they had it fixed but then I felt a little rushed to leave. Even though, the staff was very helpful, they were keeping me updated and they did try their best in a complicated situation that was out of their hands.

The facilities of this hotel are not only perfect and practical, but also cleverly integrate with the rich Mexican characteristics, making people feel like they are in the warm American state when they step in. From the colorful woven tapestries hanging in the lobby, to the geometric-patterned clay ornaments in the guest rooms, to the carefully arranged cactus and Jiuzhongge in the courtyard, every detail conveys a unique cultural charm. Whether it is a spacious and comfortable room or a fully functional leisure area, it makes people feel the hotel's design intentions, which is highly recommended. Breakfast is a highlight of this hotel, quite outstanding. The restaurant is filled with the aroma of fresh tortillas, and the buffet table is filled with authentic Mexican cuisine: golden and crisp tacos, dense black bean paste, salsa sauce with fresh avocado, and sweet hot chocolate. I personally like Mexican cuisine, where I can not only taste classic dishes, but also feel the freshness of the ingredients and the ingenuity of the chef. That is why I think if I go to that city next time, I will definitely choose to stay at this hotel again without hesitation and continue to enjoy this unique Mexican style and intimate service.

A perfect stay! I really like the style of this hotel. The elegant design uses wooden elements to blend pastoral style with colonial style. The aroma in the room is very good, I had a good rest, the sound insulation is good, the room is spacious, clean and brand new! The location is perfect for being quiet in the bustle and within walking distance to surrounding attractions. The hotel itself also has a spa experience with massages that are pretty good. The service staff were very enthusiastic and responsible. When we were leaving the hotel and waiting for the bus, a beggar approached us. The hotel security immediately came to protect us. We were very touched! Highly recommended!

A beautiful hotel, the property is clean and with many restaurants and amenities. The building has this old and classic style that really resonates with the city. Buffet breakfast has a lot options, and at nights we got a canapé party, they serve wine if you want alcohol. I only tried one of the restaurants, mole was delicious. The only downside was the location, it's not bad but there is nothing around, Uber is your best bet to move around and you get pretty fast to downtown or other areas. Room was nice and perfect. Thanks gor the great stay.

Since checking in …a complete nightmare, I did my reservation and prepaid online with Trip and I was told by the hotel staff that they had no record of the payment and they wouldn’t allow me in, until i called trip and after 1 hour they allowed me in. I also wanted to order room service, there were no menus and their “online service” was not working… the rooms are a bit old and their ac wasn’t working either surprise surprise… There’s plenty of options in Puebla … don’t bother staying here it’s very overrated….

Very good location, but the room they gave was a oven, only with a ventilator equipped between the closet and the shop, the bathroom also very closed something dangerous when you leave as a little water passes to the room, since, since, We arrived informing you that the TV had no signal and they could not solve it or offer us another room, if you only need it to get tired and sleep, wake up and get out immediately is essential.

Good hotel close to supermarkets, shops, a casino and more. Room was spacious and comfortable with a nice view but the window could not be opened. The breakfast was very good with a good choice of different kind of food. Unfortunately the pool area was under maintenance.

Reserve with animals, mentions communicating with the hotel for the cost, I communicated mentioned cost of 480 per animal stay and arrived charge of 350 per night, did not respect the information provided by phone, The lady who attended was night Thursday and mentioned that policies are different in the application than in the hotel and that it was the only way they accepted the pet, in a good restaurant service by the specific staff of Mr Marcelino who is the turn of the afternoon , he gave guidance and accessed you treat, sad that the portions are very small for the cost, and have very good season , The pet could only walk in the room and green area being a petfriendly hotel did not allow it in all its facilities, gym only has walking handle and static bike, very good place for accommodation**** but definitely needs to improve your policies , The treatment of your reception staff and the completion of the petfriendly .