Hotel Dengan Pools di Riau Islands, Indonesia

Overall is really a beautiful plc to rest and get away from the busy city life. I would like to suggest more drinking water provided to guests (either provide a water dispenser or additional water given). Per room per day is only given 2 small bottles of mineral water. Believe me, in our climate it is really insufficient. I felt so dehydrated. The drinks I can order from the restaurant are sweetened drinks. So that was really a drawback for me. They have a shop but they do not sell any mineral water. Breakfast is quite sad too.. I was expecting a bit more options for this location since it is secluded frm other eateries. Room service food was much better than the breakfast provided so I'm not sure why such a big difference in quality and taste. Communications in the hotel can be better too. I had informed reception 4 hours before check out for use of a buggy as our unit is very far. Nobody came for us. They called to remind us to check out and I told them yes, we are waiting for the buggy we requested. Subsequently I had to call another 3 times before someone came and the person was also very rude.

I chose this hotel because I saw reviews on various platforms stating that sauna facilities were available. I am looking for hotel/s with Sauna !! My real intention. Compared to other hotels with saunas, the price here was very reasonable given the luxurious facilities and surroundings, which made me choose this hotel. However, I was quite disappointed when I arrived and asked the reception, only to find out that the spa and sauna services had long been discontinued / are under renovation. I honestly don’t have any other reason to stay here. That being said, I was very satisfied with the room. It was clean, 5-star standard, had a bathtub, the TV worked perfectly, and overall I was very excited and happy. The hotel facilities and environment were also beautiful and impressive – the lobby was elegant and exclusive, the lift area leading to the rooms was spacious and luxurious, the swimming pool was large and beautiful, the café was wide with delicious food, and paid spa services were also available. To sum up, everything was beautiful and luxurious, and I was very satisfied – definitely a stay worth the money. The only downside was not being able to experience the sauna. That’s it. 4/5 stars. Tip top.

Had a wonderful relaxing stay at Montigo. The villas are spacious and well kept. Privte pool is clean with water jet nozzles enhancing swimming experience. The highlight would be the scenic seaview. There are sufficient amenities and activities to enjoy like ATV, jet ski and various water sports. There are 5 restaurants to choose for daily meals. The Nasi Ayam Berrmpah I had for dinner at Warung was excellent. Tiiigo is a nice poolside bar to chill and chat the night away. Breakfast was average. I like the freshly made pratas. The staffs are courteous and helpful. Only downside is there no actual beach here. Only a jetty waterfront.

Hotel was newly built and hence facilities and room is spacious and clean. There was coffee machine in room which was a nice touch.Hotel is quite near Batam centre ferry terminal. However they only provide one bathrobe and one hand Should have provided 2 for 2 guests in room. no other amenities like shower cap or toothbrush is provided.I would stay here again if price is reasonable

It was my first time stay here and I impressed with this hotel. The check in took less than 10 mins and the rooms were ready too. The room is spacious and clean. Tv comes with a lot of channels to watch and the room service is 24/7. The housekeeping service was tip top. The room does not come with iron, but when we requested for 1, they provided us within 10 minutes. The spread for the breakfast was great too. Spacious, lots of seats and the topup for the food was fast. All in all, it was a pleasant stay and recommended for others to consider.

Booked here again as I have stayed here before but the 2nd time experience here is not as good as before. During check in I have booked the King size bed but the receptionist inform us that they only have Single size bed available, that is the first thing that annoys us. Secondly I just realize that I have left my passport at the front desk once I am inside my room, I called the receptionist and ask if they have seen any passport but they said NO so I rushly went down to the front desk and ask again and now they said my passport is there. What nonsense is this. The room is also very dusty floor was dirty had to call the receptionist again to ask them to clean the room again for us, The small fridge was also a issue, it was supposed to be cold but the fridge is warm but they quickly changed the fridge to a working one. Probably the last time staying here, please improve on your customer service.

To the management and staff of Doulos Phos The Ship Hotel. My husband and I were attracted to Doulos Phos The Ship Hotel for to its rich and unique history, the conversion of a cruise ship to become a hotel! From email communication to the end of stay, it was a great experience. We wanted to celebrate our wedding anniversary, the hotel offered a package of decoration with a slice of cake at a certain price but we told them that we can do without it but we were pleasantly and happily surprised when we entered the room, the bed was nicely decorated for our wedding anniversary then a knock at the door with the delivery of the anniversary cake and a personalised card anniversary card! Another pleasant surprise was the ship specially organised a Heritage Ship Tour for us at a timing on 24/10/25 that we can make it. We were so happy with the heritage tour as we very much wanted to know more about the history of the ship, to visit the engine room etc...Tuti, our lady Heritage Tour Guide was friendly, knowledgeable and quick into action when we needed some information about the rooms and hall ( in case we may want to book in the future) Another thumbs up for the hotel. Overall, the staff was polite, smiling always, eager to serve. We will recommend this unique ship hotel, something different from other hotels and the great service!

There is a nightclub right beside the hotel to my amazement. Other than this, there's swimming pool, gym and restaurants in the hotel. Rooms are rather old so don't expect it to be in tip top condition, oh and there was small croach crawling out of the toilet loll👀 but interesting outer view nonetheless

Service was great, they sent a buggy to send us to our block as it was a bit further away from the reception. Staff were all very friendly, always greeted us when we walk past each other. Nice view too!

First time stay in Swiss belhotel harbour bay… Good hotel near by harbour bay ferry terminal..just walk about 10 minutes and the services is really awesome from the guest officer until the restaurant staff really excellent , especially Maya she always check on us about anything that make us comfortable to stay and she make birthday surprise that make us feel special and the restaurant staff Anabil (if not wrong the name 😊)he also very good But mostly all the staff in the hotel very good and friendly and the breakfast also good.. Is really recommended to stay there