Hotel Dengan Pools di Riau Islands, Indonesia

Lokasi hotel agak bagus, dekat dengan Little Santorini, dan restoran makanan laut Golden Prawn 555. Bangunan juga kelihatan cantik. Tapi kolam renang yang dikongsi oleh suite agak janggal, pada dasarnya tidak ada yang menggunakannya. Sikap perkhidmatan memang 100%, tetapi sarapan pagi hotel sangat teruk. Hari pertama masih ok, ada pilihan bufet untuk sarapan Barat atau Indonesia. Hari kedua, dikatakan bufet tetapi selain roti bakar, hampir tiada apa-apa lagi. Melihat sarapan pagi itu sama sekali bukan standard empat bintang... seperti dua bintang saja…….. Kemudian tuala mandi berbau busuk….langsung tidak boleh digunakan, terasa seperti tidak dicuci bersih dan ada bau lembap seperti hujan. Pengalaman agak teruk.

Mempunyai penginapan yang indah! Mereka mempunyai perkhidmatan ulang-alik percuma ke terminal feri BBT, pemeriksaan juga terus ke hadapan dan bilik/hotel itu sangat cantik. Bahagian yang menghadap ke kolam mendapat matahari petang, akses terus ke pantai. Mereka juga agak kenyang untuk bufet sarapan pagi, tetapi bukannya membuat anda menunggu, mereka membuka bilik mesyuarat dan menyediakan barisan bufet kedua, penggunaan ruang dan perancangan yang sangat baik! Anda juga boleh berjalan kaki ke tempat restoran/aiskrim tempatan yang berdekatan, ”plaza membeli-belah” agak mati tetapi tiba apabila anda ingin berjalan-jalan. Juga boleh berjalan kaki ke tasik/takungan, senang bersiar-siar ketika matahari tidak begitu terik, sangat cantik juga

our first time to the resort and we absolutely enjoyed ourselves and love it! the hotel is very convenient with kids-friendly amenities including the indoor playground with children’s activities / workshop for the kids. there are a few different pools to explore as well and beach nearby to play with sand. there is also a spa for adults to relax. overall a very suitable place for family with kids as well as anyone who wants to just chill and relax! also would like to mention that all the staff were very friendly and nice with excellent service. we will definitely go back again! the room itself is also very big and clean. twin room is suitable for 2 adults and 2 kids to sleep in.

I recently stayed at Harmoni One Convention Hotel and had a mixed experience. We booked four rooms under the same reservation; however, the rooms were allocated on different floors and were scattered, which was inconvenient for our group. Room size was adequate and generally comfortable for a short stay. Unfortunately, there was a serious issue during check-in. After the process was completed, my passport was not returned to me. I only realised this the following morning and went to the front desk to enquire. The staff on duty initially insisted that the hotel does not retain guests’ passports overnight as it is against their policy. Upon my request, they agreed to investigate further and review the CCTV footage. It was eventually discovered that the staff who handled my check-in had inadvertently left my passport inside the scanner machine — overnight. While I appreciate that the team eventually located and returned the passport, this represents a significant lapse in check-in procedure and document handling. Passports are critical travel documents, and greater diligence is necessary to prevent such oversights. Overall, the room itself was acceptable, but the check-in experience requires substantial improvement to ensure guest security and confidence. Rating: ⭐⭐⭐

We booked 2-bedroom apartment and it’s pretty good. The room is clean and sheets were changed daily. Breakfast buffet has a lot of food selections. The only comment I have is the common toilet ventilation is not working that’s why the smell stays after you have done your business 😆. And the pillows has a large yellow stain marks if you look inside the pillow case. Overall, I had a great experience during my stay.

Travelled in a big group consisting of adults and kids ranging 1.5-10 yrs old. Overall experience was very good! And would definitely come back again. Location- nearby Batam ferry terminal (5-7mins drive), a lot of cafes, coffee, spas, marts within the area. To travel to grand Batam mall and penguin market is only 3-5 mins via grab. Rooms- good size, clean and basic. No bathtub but there’s inbuilt hair dryer. Breakfast Spread was scrumptious. Good variety. Amenities: Lobby was spacious, lots of space to sit and relax while waiting for friends/grab. Swimming pool was in the next block, pool is at 1.2m minimum and it is really windy, not so ideal for kids to stay long. All the staff were very friendly and pleasant. The doors’ sound proofing is a tad weaker. Could hear my neighbors conversations walking toward lift lobby, or the nearby buildings speaker quite clearly. But the overall experience is good that this is only a small part of it.

Has some questions after booking, staff responded fast via email, shuttle bus service to and from BBT ferry terminal were taken care off nicely. Decided to book a 2 nights private tent in order to enjoy some quiet moment after reading some review via klook and trips regards to noise pollution from neighboring tent. Glad that we don’t have much noisy neighbors and not full house but the maintenance and housekeeping staff chat sessions can be hear clearly from the inside of our tent, especially when they’re outside the compound, as early as before 8am and as late as 7:45pm, still hearing their voice. At last we can’t stand and feedback on the 3rd day of our stay via WhatsApp’s, to request housekeeping/maintenance staff to lower down their volume, and finally we have a peaceful morning nap before check out on day 3.

Saya ingin merakamkan setinggi-tinggi penghargaan atas perkhidmatan terbaik yang saya terima semasa saya menginap di Harris Batam Center Hotel baru-baru ini Dari 27Jul hingga 29Jul2025. Dari saat saya tiba, kakitangannya ramah, mesra, dan prihatin terhadap setiap butiran. Bilik itu bersih, kemudahannya sangat baik, dan setiap permintaan yang saya buat dikendalikan dengan profesionalisme dan penjagaan yang tulen. Terima kasih khas kepada semua kakitangan anda terutamanya kepada GRO anda Cik Trestha kerana bekerja di atas dan seterusnya untuk memastikan keselesaan saya. Jelas sekali bahawa semua usaha pasukan anda (Fauzi, Lily, Rios, JoJo, Michael) komited untuk memberikan layanan yang cemerlang. Saya tidak akan teragak-agak untuk mengesyorkan Pusat Harris Batam sekali lagi kepada orang lain dan berharap untuk kembali pada masa hadapan. Terima kasih sekali lagi untuk pengalaman yang benar-benar tidak dapat dilupakan. Yang ikhlas, Haron Hussin Pada 27 Julai 2025, Keluar 29 Julai 2025 Nombor Bilik – 515

lovely place to getaway and just unwind in your own private space! complimentary pick-up/drop-off from BBT ferry terminal is provided so do drop them a whatsapp message to have it arranged. place is walking distance to Plaza Lagoi which has some food spots, a gelato place, mini mart, and a nice li’l souvenir spot called Cinderamata. picked up a few things there. there’s also an atm (BNI) to withdraw cash without incurring atm fee. also walking distance to the beach. breakfast is also provided daily. bear in mind that if you have rowdy inconsiderate neighbours who makes noise throughout the night, it spoils the experience cause you can’t sleep. encountering insects/wildlife is expected but nothing to be majorly afraid of. overall enjoyed my time there and would return again.

Check in was a breeze. Very thoughtful service by staff to plan the decor and celebration of our Anniversary! This is what truly stands out for Swiss-Bel as compared to other big & new hotels in Batam, though the hotel is much older and needs some refurbishment especially the toilet with some unpleasant smells. Food buffet is not bad and rather delicious but variety across days can be further improved and they can consider serving Indomie for breakfast buffet! Kudos once again to the thoughtfulness of the customer service enjoyed in our stay!