Hotel Dengan Pools di South Sumatra, Indonesia

Facilities: The hotel is well-maintained and has aged gracefully, though there's a slight musty smell. Cleanliness: Everything is very clean, especially the main hall. Breakfast is plentiful and delicious. Service: Very warm and polite. Extending my check-out by an hour was no problem at all. Environment: Located inside a shopping mall, which is convenient for shopping.

The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.

This is a local Indonesian chain hotel. The room facilities are average, but there's a good selection for breakfast. There are also restaurants nearby. It's okay for a business trip.

Good experience staycation at this hotel. Keluarga happy, kenyang, dan nyaman

Best experience of staycation in palembang so far, the staffs, service and fast response to accomodate the needs of ours. Thanks for the unforgetable experience IBIS Palembang

Pleasant stay here. Staff friendly and helpful. A nice hotel labelled bag for hand carry. Love the toothbrush set. Wide nice breakfast spread. A worthy hotel to stay in Palembang

The hotel room is huge and clean, all the staff polite and humble, I think need to improve only the shower 🚿 Thank you 🙏

Harper Palembang is a solid choice for business travelers seeking comfort and convenience. The hotel offers clean, well-equipped rooms and a strategic location, making it easy to reach offices or meeting spots. While it’s a mid-level hotel, the service is efficient, and the facilities meet essential needs—perfect for a hassle-free work stay. Would recommend for those prioritizing value, cleanliness, and location over luxury. Harper Palembang adalah pilihan tepat untuk perjalanan bisnis. Kamarnya bersih dan nyaman, lokasinya strategis, dan aksesnya mudah ke pusat kota atau kantor. Sebagai hotel mid-level, pelayanannya baik dengan fasilitas yang memadai. Cocok untuk yang mencari akomodasi praktis tanpa perlu kemewahan. Direkomendasikan!

Keren padahal pesen Deluxe malah dapet upgrade ke family room. Thanks Beston. 🥳🥳

The hotel is a bit far from the city center, but I chose it because it’s conveniently located near my workplace. I was really impressed with the cleanliness, comfort, and service. Everything was excellent. The amenities were complete, the staff were attentive, and the overall experience truly felt like a genuine five-star stay. However, I was a bit surprised to learn that a deposit of Rp500,000 per room was required upon check-in, as this information was not mentioned on Trip.com. It would be helpful if this detail were clearly stated in advance for guests’ convenience. Even though it’s not right in the heart of the city, transportation is easy since online taxis are readily available. Getting to the city center or exploring nearby attractions was no problem at all. Overall, it was a pleasant and comfortable stay. Definitely a hotel I’d consider returning to.