Hotel Dengan Pools di Terengganu, Malaysia

The hotel is huge with excellent, new facilities, including 3 pools and 2 beaches (requiring a ten-minute climb up and down stairs). The amenities are comprehensive. The butler service was also great – they were responsive to all requests, even via WeChat, which was a nice touch. Breakfast was plentiful. Overall, it's very private, keeping outsiders out, and there are plenty of staff providing good service. These are the pros. However, during my two-day stay, there was a wedding. The main pool, gym, and yoga room were closed. The shuttle sometimes took 20 minutes to arrive, and the place was packed with people everywhere. On top of that, my pre-booked 12 PM boat transfer was inexplicably canceled, pushing me to the 2 PM slot, which was incredibly crowded and chaotic. I almost didn't get a spot. It seems the hotel failed to properly coordinate the wedding experience with the regular guest experience, completely disregarding the latter.

A Resort with Great Potential, but a Very Disappointing Stay Peridot has one of the nicest, quietest, and most beautiful stretches of sandy beach in Redang. Unfortunately, that’s where the positives ended for us. The resort has tremendous potential, but it is let down by poor maintenance, limited food choices, and pricing that simply doesn’t match the overall experience. Our biggest disappointment was the villa. Despite paying over RM1,000 per night, the spacious villa was fitted with only a single 1.5HP air-conditioner. The room was unbearably hot throughout our stay. We had no choice but to drag our beds directly in front of the air-conditioner just to get some sleep. We made repeated complaints over three nights, but unfortunately nothing could be done. On our first day alone, we had to request repairs for the leaking bidet, faulty shower head, rain shower, and several other maintenance issues. While the staff responded promptly and were always polite, there is only so much they can do. The underlying problem lies with the overall management and upkeep of the property. Even the reception aircond is leaking 🫣 The swimming pool also deserves immediate attention. It is widely known among visitors staying at other resorts in Redang that Peridot’s pool is often dirty and murky. Ironically, the seawater at the beach looked much cleaner than the pool itself. The restaurant was another letdown. The menu was very limited, yet prices were among the highest on the island. Even the breakfast selection was disappointing and did not reflect the premium rates charged by the resort. What surprised us most was that many neighbouring resorts, despite having beaches that are not as beautiful as this one, felt much more vibrant, lively, and better maintained. After travelling to many countries around the world, it is genuinely disappointing that one of our most memorable negative hotel experiences happened in our own country. I sincerely hope someone from the company reads this review. This resort has enormous potential but requires significant investment in maintenance, facilities, food quality, and overall guest experience. More importantly, it needs an experienced hotel manager who can revive and properly manage what could easily become one of Redang’s best resorts. Malaysia is well known for its hospitality. Please don’t let such a beautiful property tarnish that reputation. With the right management and commitment to improvement, this resort could truly become something exceptional.

Overall, my stay was pleasant. The room was comfortable and the amenities provided were good and convenient. The location was nice and suitable for my trip. The service was average, but the staff were generally helpful. Thank you for the hospitality.”

This is our second time staying at this hotel, and we generally love everything, with only minor drawbacks. It's definitely worth splurging on the higher-category rooms and avoiding the standard ones. The location is super convenient; on one side, you have the island's best beach, and on the other, Barath Cafe, which became our go-to spot for meals. The only downsides were a noisy air conditioner and occasionally weak water pressure, but I think that's a common issue on islands. Otherwise, everything was great. The room had everything we needed for a comfortable stay.

Great location near the Terengganu River and city center. * Some rooms offer beautiful river or bridge views, especially at night. * Spacious rooms compared to many newer budget hotels. * Good value for money for a short stay. * Convenient access to local attractions and food spots.

I recently stayed at Langit Duyong Hotel, Terengganu for 2 nights. First of all, I would like to say that the ambience, location, and overall scenery were truly beautiful. The view was one of the main highlights of my stay. The peaceful waterfront setting and natural surroundings created a relaxing atmosphere, especially during sunrise and sunset. The property has great potential and offers a unique experience compared to typical hotels. Unfortunately, my experience was significantly affected by several issues. The biggest disappointment was the cleanliness of the room. Upon check-in, the room was not cleaned to an acceptable standard, and I had to contact housekeeping to perform a second round of cleaning. While the housekeeping team responded, guests should not have to request additional cleaning upon arrival. Cleanliness is a basic expectation for any accommodation. Another concern was the maintenance of the surrounding area. The grass around the property was quite long and appeared untrimmed. As a guest, this raised concerns about the possibility of snakes, insects, or other animals entering the vicinity of the rooms. Regular landscaping and maintenance would greatly improve both safety and the overall appearance of the property. The most frustrating issue, however, was the ongoing renovation work at the neighbouring unit/building. There was significant construction noise starting early in the morning during both days of my stay. What made this more disappointing was that guests were not informed beforehand about the renovation activities. Had I known in advance, I could have managed my expectations or made a different booking decision. Transparency regarding major renovation works is important, especially for guests who choose this property expecting a peaceful and relaxing getaway. Overall, I genuinely enjoyed the beautiful view, strategic location, and unique atmosphere of the hotel. However, the cleanliness issues, lack of landscape maintenance, and unannounced renovation noise greatly affected the experience. I left feeling both impressed by the property’s potential and disappointed by the management’s attention to guest comfort. I sincerely hope management takes these concerns seriously, as with better maintenance, communication, and housekeeping standards, this could be a truly exceptional place to stay in Terengganu.

Pros- The location is good and the environment of the outside resort is also good.also the beach view is stunning.as well as their breakfast also not bad. Cons - their room situation is very very bad. Need to renovate. So old furniture and everything inside the room.feels like it will break now.Also smelly.The door even the bed everything is half broken already. Even it was rusting inside. So I will say it’s not worth it with the price we paid for one night in this room.  Suggestion- your resort is big also attractive. Please do some renovations so you can attract more guests also can give them a better experience thank you.

Things i enjoyed: Clean beach, large pools with playgrounds, friendly staffs. Pools have lifeguards on duty. Huge lobby. Kids fun club is okay. Just that the inflatable playground wasn't very sturdy. Cons: Lack of activities, hallway a big dark at night. One of thhings i wished to do here is atv ride and get a spa massage. But the atv is no longer available. The spas are no longer open. A bit sad. The place have a lot of potential. Went to turtoise information center but no one there. A security staff told us to go to reception for more info but just didn't have enough time to. The place is huge. Food is a bit pricey but i guess its okay for 4 or 5 stars hotel. Just that the taste is average.

We had a wonderful stay and were truly impressed by the hospitality. All the staff were attentive, friendly, and always ready to help. The resort offers a beautiful view and is the perfect place for a beach getaway. The breakfast was delicious, although the selection was somewhat limited. We also enjoyed dinner at the restaurant by the river, where the food was excellent. Special thanks to Chef Ann for recommending some delicious dishes. There was a minor issue with our room during the stay, but it was handled professionally and resolved promptly by the hotel team. We greatly appreciate the efforts of all the staff, especially Mr. Ong and Ms. Liza, for their exceptional service and warm hospitality. Thank you to the entire team for making our stay so enjoyable. We look forward to returning in the future.

We had an amazing 5-day family stay at Mimpi Hotel on Perhentian Kecil, and we are honestly more than satisfied. Everything was perfect from start to finish. The place is absolutely beautiful, with a stunning view, and everything is exactly as shown in the pictures, no surprises, just even better in real life. The hotel offers many activities, which made our family holiday even more enjoyable. The access is also easy and well organized. The breakfast is varied and very good, with something for everyone. And considering the quality of the service, the prices are more than affordable. But what truly makes this place special is the staff. They are incredibly kind, friendly, always smiling, and genuinely caring. Always available, very reactive, helpful, and attentive. They go above and beyond to make sure you feel comfortable. Their kindness and positive attitude made a huge difference in our stay. We also deeply appreciates the respectful and peaceful atmosphere. We leave with beautiful memories and highly recommend this hotel. We hope to come back again!