Hotel Dengan Pools di Westmoreland, Jamaica

I usually come here with my family and this has been one of the worst experiences EVER!! The guest services at the front desk was very insulting with asking me if the person I came with is a part of my party! When asked for more towels I got the wrong set and also when I went to get it myself there was an extra wait time as none was on property. The bartender had a disgusting attitude I could puke my drink with his non friendliness, definitely will turn guests away. When checking out the way they were going on about their second key I’m like do they really think I would want to keep their second key the other person was on the beach when I was checking out and the way the guy at the front desk made it seem like I would like their key was SUCH a turnoff!!!! I WILLL NEVER STAY HERE AGAIN. The servers at breakfast and dinner were nice and as always a big shoutout to the lifeguards!! The hospitality never changes when we stay here amongst them! The entire front desk needs to be FIRED and that bartender!

attempted to rip me off to stay during the storm, first, they never returned my messages about getting stuck in Jamaica. so i came the office 2 times with no resolution. So Icall them the night before I check out at 6-7pm, and they say Sorry we can't offer you a room! So I try to leave and fly out, and LONG story short, I come back PRIOR to my check out time 9am - to regroup and find shelter. So they come and say - ok we have a room- I think they will do it at the same or less rate I paid... ohhh no - they tried to charge me 200 American per night!!!!

Even though this place is far out, I like the fact that they provided little signs each distance to let you know you are almost there. The receptionist was excellent. The staff here are very helpful and amazing. They never ever seemed bothered nor unwilling. The food was great. Our room, oh gosh, was very comfortable. What you see on their site is exactly what is there. They also ensure you are provided with fresh towels and bed linens. No one is impeding your space, no noise. Peace and quietness. I'll definitely be returning for a longer stay.

Had a lovely couple of days stay for my birthday. I checked in around 12am and was terrified that my booking would be cancelled, but the front desk was so calm and friendly and checked us in with no issues. The staff were wonderful and friendly. My favourite part is how close the beach is, you step outside of your building, and you’re on the beach. 100% would stay again.

I enjoyed the location, the customer service was great at the dining area and the front desk. The bedroom was clean, comfortable and well maintained. The veranda area had tables and chairs with Sun lounge with views to the garden and the pool.

I was beyond impressed with the quality service my husband and I received at Travellers. Upon arrival, we were greeted by a pleasant and efficient young lady at the front desk. We were a bit early so our room was not quite ready but not to worry we could hang by the in house restaurant to pass the time and have a walk around the property. Upon our return to the front desk we were escorted to our room which was exceptionally clean with crisp white linens and a spotless bathroom. Immediately I felt a sense of relief as we were not quite sure what to expect. We opted to include breakfast in our booking and was quite happy with that choice, the chef was spot on in the ackee and saltfish Jamaican breakfast. Travellers is right on the 7 mile beach so we had access to all the offerings and then some. On Wednesday night guests of the hotel were treated to the Manager's Cocktail Reception, the Guest Relations Manager was quite eloquent in her welcome and made us feel quite special. The guest performer who played the flute was exceptional in his rendition of Jamaican reggae tunes, we quite enjoyed this ...kudos to Travellers for thinking about their guest in this manner. I highly recommend this boutique hotel, the standards here are quite high. This will definitely be my go to hotel on my return to Negril.

best west end spot! huge rooms, amazing rooms, cliff diving in the backyard, green soft grass - huge yard! Groundkeepers and housekeepers were amazing and helpful. This place is truly a hidden gem!

The say was great under the circumstances post Melissa. But will definitely gor back when things pick up.

Super cool, it’s a little gem