Hotel Dengan Spa di Metropolitana, Chile

It feels good. The room is relatively large and the facilities are quite complete. There are no disposable slippers. I called the front desk and they provided them. Of course, you have to bring your own toothbrush and toothpaste. The standard Hilton DoubleTree cookies when checking in are delicious! There is also a large shopping mall near the hotel. The area is new, safe and modern. No need to worry about safety issues. The breakfast is relatively simple compared to domestic ones, but later I changed to the W Hotel, which costs 3,000 per night, and found that it was much worse than the Hilton breakfast.

The hotel is so beautiful and clean. Staff is very kind and welcoming. The spa is amazing you have a complimentary hour per day to enjoy it and other treatments are available for a reasonable price. The swimming pool is in the rooftop, is quite small but not many people is there. The restaurant on the top is superb, a bit overpriced but the food quality is excellent. Breakfast worth it.

The room facilities are complete, the hygiene is good, the environment is very good, and the hotel service is good. The room facilities are complete, the hygiene is good, the environment is very good, and the hotel service is good. It is worth staying next time

The service of the hotel is very good, the facilities are a bit old, but the overall style and feeling are good, and there will be some drinks and snacks, very warm.

The trip to Chile is a perfect ending. If you have the opportunity to come to Santiago, Chile, I highly recommend staying at this hotel: Hotel Las Condes Regal Pacific Santiago. There is a subway station downstairs. It only costs 10,000 pesos to take TransVip's ride-sharing service from the airport to this hotel, which is very convenient. There is a place to change money across the street, as well as KFC, a pizza shop, a 24-hour restaurant, and the hotel's own restaurant La Fattoria is also of high quality. The most important thing is that this area is very safe. When you open the window, you can see the snow-capped mountains not far away🏔️ Service: The check-in time in the hotel reservation instructions is 15:00, but I arrived at the hotel at 10 am. The waiter at the hotel front desk was very nice and helped me check in early. The breakfast buffet on the first floor of the hotel is very rich.

The hotel is conveniently located and safe. It is a 10-minute walk to the mall, where there are various luxury counters such as LV and GUCCI, making shopping convenient. I can see the snow-capped mountains when I open the window of the room I stayed in. The service needs to be improved. On the fourth and fifth days of my stay, bath towels and floor towels were not provided in the room. In addition, there were few types of breakfast. There was nothing else except fruits and bread.

Amazing hotel right in the heart of town, walking distance to the restaurants, parks and city center. The rooms are on the smaller side but it wasn’t a problem at all. We’ve enjoyed the view from the pool, their wine bar and restaurant and cozy lounge with free coffee and delicious desserts. Everyone in our party staying in Santiago longer have extended their stay. Definitely staying here again when back to Santiago.

In the upscale community, there are many good restaurants around, and there is a Chinese restaurant with street foods on the opposite side of the hotel. There are six recommended dishes, each of which is very good. Order a bottle of Chilean eighteen arhats, the price is similar to the supermarket. The design and decoration of the hotel is very artistic, and the first floor has sculptures and paintings for sale. The service is very good, the room is spacious, the breakfast choice is more, the welcome drink is available, and you can go to the terrace restaurant on the 9th floor. The companion said that the service is much better than the nearby Ritz Carlton service. I also borrowed a kettle from the front desk to boil hot water. The restaurant on the first floor is also very good and the price is reasonable. There is also a Japanese restaurant in the hotel. There are a shopping mall at three or four intersections.

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.