Hotel Dengan Pools di Wakayama Prefecture, Japan

I had an absolutely delightful stay at this hotel. Every aspect of the experience exceeded expectations — the room was impeccably clean, elegantly designed, and exceptionally comfortable. The staff were warm, attentive, and provided truly outstanding service throughout my stay. The breakfast was particularly impressive, offering a refined selection of high-quality, fresh, and beautifully presented options that made each morning a pleasure. The location is ideal, and the facilities are superbly maintained, contributing to an overall sense of sophistication and relaxation. I would highly recommend this hotel to anyone seeking a premium and memorable stay, and I very much look forward to returning in the future.

The hotel's environment is fantastic, and the entrance garden landscape is absolutely beautiful. The seaside corridor is also stunning, and there's a dedicated hot spring area for foot soaks. The public outdoor hot spring views are also great. The only downside of my trip was the room I booked, which was supposed to have an indoor hot tub, but it turned out to be just a regular bathtub. Although the staff explained that the water was indeed from a hot spring, it still felt disappointing, so I didn't use it. I contacted Ctrip customer service about it, and their handling of the issue was very satisfactory. However, the public bath was a delightful surprise; both the environment and the soaking experience were incredibly comfortable. I highly recommend the dinner buffet. Even though it's a buffet, the ingredients are fresh, and the variety is extensive. You can even grill your own food. The tempura was exceptionally delicious, and they had Haagen-Dazs ice cream! Breakfast, however, wasn't as lavish and was quite simple. Overall, I'd say I'm satisfied.

I had a wonderful stay at Shiraraso Grand Hotel and would highly recommend it to anyone visiting Shirahama. The reception staff were exceptionally friendly, welcoming, and professional. When my family arrived for check-in, our names were already prepared in their system, and the entire process was completed quickly and smoothly. It was a great first impression. What impressed me the most happened after we went to enjoy the beach. Unfortunately, it started raining, and when we returned to the hotel, we were still standing outside near the entrance. To my surprise, one of the reception staff came out and brought us towels to dry ourselves. This thoughtful gesture was completely unexpected and made us feel genuinely cared for. The front desk team is truly attentive and considerate. The room was very clean, comfortable, and offered a fantastic view. Waking up and looking out at the beautiful scenery was one of the highlights of our stay. The price was also very reasonable for the quality of service, location, and overall experience. Overall, this hotel exceeded my expectations. Excellent staff, clean rooms, beautiful views, and great value for money. I highly recommend Shiraraso Grand Hotel to everyone and would happily stay here again in the future. ⭐⭐⭐⭐⭐

The hotel environment is clean and beautiful, and the service is very attentive. The breakfast buffet is abundant. We chose a Japanese-style (tatami) room, which was spacious and tidy. There's a large public onsen on the top floor, and private onsen baths are also available for reservation (3500 JPY per session). The swimming pool wasn't open, so we missed out on that. The location is very convenient, right next to Shirahama Beach. The only minor drawback is that the hotel is located on a hill, so walking up the steep slope back to the hotel every day was a bit of a challenge for our cardio and stamina, but we just considered it a workout, which was fine. If we come to Shirahama again, we'll definitely choose this place.

The room is small and the location is remote, but the hotel scenery is really great! The hotel restaurant needs to be booked in advance, and there are no convenience stores nearby, and the restaurant is also far away. Remember to book a restaurant when you check in, otherwise you will have to go hungry. The hotel does not have Chinese service, and English communication is a bit difficult. The hotel's public bathing is free, and there are open-air bath seats. It was windy and rainy on the day I went there, and it was super cold. It was very comfortable to bathe. The location of the men's and women's bathrooms will be swapped, so remember to look at the sign at the door and don't go the wrong way.

Room was comfortable, had a sea view, there was another hotel in between us and the sea, but nevertheless it was beautiful to be beside the sea. Breakfast was tardy, staff were friendly, Onsen was big split over two floors with the highlight for me being the outdoor pool on the first floor

This was a wonderful family vacation in a place designed to help you forget the hustle and bustle of everyday life. The onsen with an ocean view was excellent, the breakfasts were superb, the service was great, and everyone around was very kind. I'd love to come back.

The rooms are spacious, but the hotel is quite old, so the facilities are outdated. However, because there are indoor and outdoor hot springs, many locals stay there on weekends, and the lobby bar offers complimentary snacks and drinks, making it good value overall. However, the hotel's location is remote, and there aren't many restaurants nearby, making it very inconvenient if you're not traveling by car.

The Japanese-style tatami room was very clean, but when I first entered, there was a strong grassy smell. The service was excellent; every staff member was very attentive. There was a Chinese girl at the front desk who was very lovely and patient. She took every matter seriously and meticulously solved every problem. Having her there made us feel much more at ease. My favorite spot was the tea and relaxation bar on the second floor of the hotel. Whenever I wanted coffee, I could go downstairs and have it freshly ground, which was fantastic. The hot spring was also great and very clean. The cleaning staff, an adorable white-haired grandma, even played with claw machines! It's highly recommended. The bus stops right at the entrance, which is very convenient.

The view is stunning, but taking the bus to Oura Station means you have to drag your suitcases up a bit, or catch the 6:00 PM shuttle bus from Shirahama Station. It's worth checking the shuttle bus schedule beforehand; the last one seems to be around 5:00 PM. The bathroom facilities are a bit dated, but the other services are good. With fewer Chinese tourists, it's mostly Japanese families with children. The indoor pool is a bit small, mostly occupied by the children. The breakfast was okay and filling, a typical hotel buffet, but they do offer mentaiko and tuna. On the way back, the hotel booked a taxi to the airport, which took 10 minutes. It's a bit far from Shirarahama, Senjojiki, and Sandanbeki, so it's best to get a timetable and have change ready if you're taking the bus.