Hotel Dengan Pools di Central Province, Sri Lanka

Staying at Queens Hotel felt like stepping into a gentler era. Its colonial charm sits proudly at the edge of Kandy Lake, with the Temple of the Sacred Tooth just a short stroll away. The staff’s warmth made the experience feel personal, and the buffet lunch was a highlight in itself. I left with a smile and every intention of returning.

The hotel is conveniently located and offers good value for the price. It appears to have been recently renovated. The front desk staff were friendly, welcoming, and professional; they kindly assisted me with ticket booking and provided useful local information. Room cleanliness was better than average. The hotel also offers on-site laundry services at reasonable rates, which was very convenient. The only downside is that there is no elevator from the lobby to the first floor, so I had to carry my luggage up one floor before accessing the elevator to my room.

Hotel was prepared and ready for my arrival. Had issues with connection to wifi so had to contact the reception. No hairdryer in room and had to request this even though it should’ve been there already. Ordered room service, it came cold and items forgotten from order even though order was repeated back to me on the phone. Breakfast was average for a Radisson. Seating options strange with big long tables reserved for groups rather than small families, couples and singles. Tuktuk touts waiting outside hotel to pester you for your destination. It was clean for the most part and well needed after a long day of travel but I wouldn’t return. Not sure how this hotel is #1 in Kandy but I was left feeling disappointed.

We loved this hotel to the point we would return to Kandy to stay here again! The staff were all friendly, helpful and professional, the hotel and rooms were all clean and well maintained and the food at both dinner and breakfast was delicous. Overall we loved out stay here and wish we could have stayed longer. *we also bought some jewelry from the shop in the hotel which was good too.

Room is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size. Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.

Sehr schöne Anlage, etwas abseits gelegen aber man bekommt bestes Essen. Es hat ein wunderbaren Pool und überfreundliches Personal.

The hotel is exceptionally clean, and the room size is suitable for three guests. The overall atmosphere is very pleasant, with a welcoming ambiance throughout the property. The staff are friendly, professional, and highly attentive. The rooftop pool offers a wonderful setting with a great view, and the food is excellent—particularly the dinner served at the rooftop restaurant. Overall, the hotel offers very good value for money considering the quality of service and facilities.

Прекрасный отель, классный номер - брали делюкс с видом на горы ) Персонал очень доброжелательный, приветливый, завтраки шикарные 😊 На крыше бассейн с фантастическими рассветами и закатами 😍 Так же на крыше есть бар с нереальными видами) Отель находится на возвышенности, брали всегда такси и все ок, до центра не далеко.

Нам очень понравилось, еда очень вкусная, в номере все есть, отель заботится об окружающей среде. Отличный персонал, в отеле всегда чисто. Очень красивый вид, рассвет, закат, вид ночью. Жалеем, что пробыли там только сутки. Так как далее выдвигались путешествовать по острову. Постараемся вернуться!