It was a pleasant place to stay fora couple of days. There was a problem when I arrived and I had to stay in a poorer quality room for the first night.
This was a great location in Polonnaruwa. We loved all the services provided. The hotel had a great garden and I would say this is one of the best hotel gardens ever experienced in Sri Lanka. I specially thank front office “Hansika” which she was very proactive in helping out, also her wonderful customer service to all of us stayed at the hotel. We also would like to thank “Dilshan” for his services throughout dining. We wish both of these staff very well and hope to come back soon. Also would definitely recommend the place for wonderful stay with fantastic views over Parakrama Samdudraya.
My booking was for 3 Double Deluxe King beds with lake views rooms, and I'm not happy because:
The rooms I booked were not the ones I got it. They told me the pictures were wrong, but they are still on the website, so be sure you finally get the rooms you booked.
Only 1 of the 3 rooms had lake views, the other 2 rooms were not lake views.
TV didn't work in one of the rooms.
All the 3 rooms need improvement.
I attached the picture of the room it was supposed I got it, but I didn't.
I contacted with reception desk 24 hours of arrival day asking for safari prices and they answered me one day after at 21 pm, so if you stay only for 1 or 2 days, this is a really late answer.
So be sure when you book and paid for the Deluxe lake view room is the correct one.
For other hand, the breakfast amd dinner menu are plenty od good and different choices of food.
I recently stayed this hotel and overall had a wonderful experience. The staff were incredibly friendly and helpful, the rooms were clean and comfortable, and the location was perfect for exploring the area. The breakfast was also a nice touch—fresh and with a good variety.
However, the only downside was the Wi-Fi. It was either very slow or not working at all during most of my stay, which was a bit frustrating since I needed to do some work online. I mentioned it to the front desk, but unfortunately, the issue wasn’t resolved.
If you don’t rely heavily on internet access during your stay, this place is a great choice. But for remote workers or those needing reliable connectivity, keep this in mind
The hotel has everything to be great but staff is not yet trained to deal with client.
I had in this place the worst experience ever from the time I’ve arrived in the hotel.
The receptionist was rude to me, we had to escalate the situation and then manager come to solve it but it totally messed our night with the reception misunderstanding.
Rooms were ok, beds were very squeaky, when asked to change they were quick to resolve. Changed rooms and the bed linen in the new room had stains. Lucky there were two beds one room so just slept in that. Left as soon as we could. Never again
Dengan menginap di Thilaka City Hotel di Anuradhapura, anda akan berada dalam lingkungan 5 minit memandu dari Anuradhapura Teaching Hospital dan Isurumuniya Vihara. Hotel mesra keluarga ini berada 4 km dari Sri Maha Bodhi dan 4 km dari Mirisawetiya Stupa.
Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang terbuka, kolam renang tertutup dan basikal sewa. Hotel ini juga menampilkan akses Internet wayarles percuma, beli-belah di tapak dan bantuan pelancongan/tiket.
Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam di hotel. Sarapan Inggeris disediakan pada setiap hari dari 7:30 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 8 bilik tamu. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi meja dan surat khabar percuma, manakala pengemasan disediakan setiap hari.
Lihat Semua Hotel Dengan Pools di North Central Province
Terokai Ulasan Tetamu Hotel di North Central Province
Lihat semua
8.6/10
Very Good
GGuest UserWe extend our heartfelt gratitude for the commendable and truly exceptional service provided during our stay. It was our wedding anniversary time.
Every interaction was warm, friendly, and delivered beyond expectations.
The food was outstanding, with rich and flavourful bakery items and beautifully prepared curries that made each meal memorable.
Our room allocation and room service were handled with elegance and care. The spacious bathroom, generous amenities, and the breathtaking view added a special touch that we will never forget. Loss property service is admirable. I got my valuable shirt back—honest and True Values at Service by the staff.
The evening dinner with our family and friends was wonderfully arranged and thoughtfully catered—an experience we deeply cherished.
To Sanath, Janitha, and the entire team: thank you for making our anniversary stay both memorable and heartfelt.
A special appreciation also goes out to all service staff, security personnel, and support teams for their exceptional dedication.
We are truly grateful and look forward to returning.
GGuest UserWe stayed here while sightseeing around Sigiriya.
Most of the guests were Western families, with almost no Asian guests.
The villas and rooms themselves were quite old and showed signs of wear, but we were treated to spacious grounds and warm hospitality.
SSL Travel in JapanI recently stayed this hotel and overall had a wonderful experience. The staff were incredibly friendly and helpful, the rooms were clean and comfortable, and the location was perfect for exploring the area. The breakfast was also a nice touch—fresh and with a good variety.
However, the only downside was the Wi-Fi. It was either very slow or not working at all during most of my stay, which was a bit frustrating since I needed to do some work online. I mentioned it to the front desk, but unfortunately, the issue wasn’t resolved.
If you don’t rely heavily on internet access during your stay, this place is a great choice. But for remote workers or those needing reliable connectivity, keep this in mind
GGuest UserThis was a great location in Polonnaruwa. We loved all the services provided. The hotel had a great garden and I would say this is one of the best hotel gardens ever experienced in Sri Lanka. I specially thank front office “Hansika” which she was very proactive in helping out, also her wonderful customer service to all of us stayed at the hotel. We also would like to thank “Dilshan” for his services throughout dining. We wish both of these staff very well and hope to come back soon. Also would definitely recommend the place for wonderful stay with fantastic views over Parakrama Samdudraya.
OOKSANAВыбрала данный отель ввиду его расположения, он находится недалеко от Сигирии и других достопримечательных мест. Не люблю писать отрицательные отзывы, но если честно, мне не понятно, почему все восхищаются этим отелем. Вероятно 50 лет назад он и был высококлассным, но не сейчас. На вилле половая плитка убитая, как на пешеходном тротуаре, в номере не хватает дневного освещения, сам по себе номер очень темный и унылый, в ванной комнате плесень. Кроме того, как гулять по территории, наблюдать за бабочками, птичками, обезьянами и выпивать в баре после ужина, там делать совершенно нечего.
方方The hotel is in a good environment, facing the Great Lakes. There are unwashed small stains on the sheets. At night, I went to the hotel to recommend the boat trip to the lake to watch the birds and watch the sunset. It is a very rare experience. When I came back, it was already dark. The moon in the sky, the light of the hotel on the shore, and the chanting of the monks. . . The whole process of paddling by two young people is very hard and environmentally friendly. The next day, there was some unpleasantness at the checkout. The dinner expenses that had been paid by my husband were in the blink of an eye and the same fee-paying waiter planned to take the payment of my friend. . .
ZZwe Lin HtetThe hotel is great except the toilet is outdoor so there were many ants, mosquitos and some insects. That's why when you open for a while to go to toilet then some of the insects are coming into the room. The staffs are very friendly and helpful.
SShankongzhuanzhuSri Lanka La Galata Hotel, the location is okay, the service is okay, the environment is only average, it is cheap, the hotel is convenient for travel, and the meals are passable
YYann FungA tranquil and healing experience! Professional Ayurvedic treatments, friendly staff, and organic meals complement this truly relaxing retreat. This immersive environment is perfect for those seeking a deeper well-being experience.
CChiara Martina LoiThe property is located in front of the lake. Immersed in nature it is very suggestive.
We arrived around 6pm and unfortunately the pool closed at 6.30pm so we didn't have time to test it. They offer free spa service but massages are subject to charges.
The restaurant is well stocked with alcohol, you can eat discreetly buffet-style cuisine, both typical Asian and international, for around €15 per person. Breakfast is also a buffet; you can find sweet/savory products and freshly cooked eggs.
Our room (deluxe double) was very nice, on two levels: in the lower part the bathroom has a particular concept. A sliding door takes you directly into the room with a half roof covered only by a net. All very beautiful but impractical and above all there is the risk of finding many insects, as in our case.
In the upper part there is the bedroom, very comfortable.
The upholstery is not entirely clean and this contrasts with the entire structure.
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