Hotel Dengan Pools di North Central Province, Sri Lanka

We extend our heartfelt gratitude for the commendable and truly exceptional service provided during our stay. It was our wedding anniversary time. Every interaction was warm, friendly, and delivered beyond expectations. The food was outstanding, with rich and flavourful bakery items and beautifully prepared curries that made each meal memorable. Our room allocation and room service were handled with elegance and care. The spacious bathroom, generous amenities, and the breathtaking view added a special touch that we will never forget. Loss property service is admirable. I got my valuable shirt back—honest and True Values at Service by the staff. The evening dinner with our family and friends was wonderfully arranged and thoughtfully catered—an experience we deeply cherished. To Sanath, Janitha, and the entire team: thank you for making our anniversary stay both memorable and heartfelt. A special appreciation also goes out to all service staff, security personnel, and support teams for their exceptional dedication. We are truly grateful and look forward to returning.

My booking was for 3 Double Deluxe King beds with lake views rooms, and I'm not happy because: The rooms I booked were not the ones I got it. They told me the pictures were wrong, but they are still on the website, so be sure you finally get the rooms you booked. Only 1 of the 3 rooms had lake views, the other 2 rooms were not lake views. TV didn't work in one of the rooms. All the 3 rooms need improvement. I attached the picture of the room it was supposed I got it, but I didn't. I contacted with reception desk 24 hours of arrival day asking for safari prices and they answered me one day after at 21 pm, so if you stay only for 1 or 2 days, this is a really late answer. So be sure when you book and paid for the Deluxe lake view room is the correct one. For other hand, the breakfast amd dinner menu are plenty od good and different choices of food.

A wonderful, comfortable place to stay. It is located in a really convenient place if you wish to walk to cafes, restaurants, bars, shops and laundry services. The rooms/grounds/environment are very nice, sitting next to Habarana Lake and you will share the grounds with nature. The food was wonderful, especially the local Sri Lankan dishes. However, the best thing about this place is the staff - absolutely brilliant - friendly, helpful and attentive.

I recently stayed this hotel and overall had a wonderful experience. The staff were incredibly friendly and helpful, the rooms were clean and comfortable, and the location was perfect for exploring the area. The breakfast was also a nice touch—fresh and with a good variety. However, the only downside was the Wi-Fi. It was either very slow or not working at all during most of my stay, which was a bit frustrating since I needed to do some work online. I mentioned it to the front desk, but unfortunately, the issue wasn’t resolved. If you don’t rely heavily on internet access during your stay, this place is a great choice. But for remote workers or those needing reliable connectivity, keep this in mind

This was a great location in Polonnaruwa. We loved all the services provided. The hotel had a great garden and I would say this is one of the best hotel gardens ever experienced in Sri Lanka. I specially thank front office “Hansika” which she was very proactive in helping out, also her wonderful customer service to all of us stayed at the hotel. We also would like to thank “Dilshan” for his services throughout dining. We wish both of these staff very well and hope to come back soon. Also would definitely recommend the place for wonderful stay with fantastic views over Parakrama Samdudraya.

The hotel is great except the toilet is outdoor so there were many ants, mosquitos and some insects. That's why when you open for a while to go to toilet then some of the insects are coming into the room. The staffs are very friendly and helpful.

The room was not checked properly. The first one who took out his ears turned out to be dismantled and used. Secondly, the water was not 24 hours hot. The shower was not hot at night. Thirdly, there were no disposable toothbrushes and slippers in the room, which was not used until checkout. The price is reasonable, the hotel welcomes you warmly, but there are many tricks. If you don’t order water for dinner, your mouth will definitely dry up. And they are all charged in US dollars. There are many interlocking tricks. Maybe your expectations are too high at first.

The hotel is in a good environment, facing the Great Lakes. There are unwashed small stains on the sheets. At night, I went to the hotel to recommend the boat trip to the lake to watch the birds and watch the sunset. It is a very rare experience. When I came back, it was already dark. The moon in the sky, the light of the hotel on the shore, and the chanting of the monks. . . The whole process of paddling by two young people is very hard and environmentally friendly. The next day, there was some unpleasantness at the checkout. The dinner expenses that had been paid by my husband were in the blink of an eye and the same fee-paying waiter planned to take the payment of my friend. . .

Sri Lanka La Galata Hotel, the location is okay, the service is okay, the environment is only average, it is cheap, the hotel is convenient for travel, and the meals are passable

The hotel has a unique design,  complete basic facilities, intimate service, air conditioning is turned on early before check-in Everything is perfect as it is newly renovated Staff friendly, already have a glass as soon as you come in, welcome juice, and frozen towels