Hotel Dengan Pools di Fes-Meknes, Morocco

Недавно останавливалась в вашем риаде и хотела бы поделиться впечатлениями. Само место и сервис в целом оставили приятное впечатление: атмосфера традиционная, персонал вежливый, номер чистый и уютный. Однако есть моменты, которые стоит прояснить для будущих гостей. При бронировании не было указано, что дополнительно нужно оплачивать местный налог — эта сумма появилась уже при выселении, при бронировании на агрегаторе о ней не было ни слова. Кроме того, услуги организации трансфера оказались заметно дороже, чем я ожидала. Было бы здорово, если бы вы заранее информировали гостей о всех возможных платежах — это поможет избежать неприятных сюрпризов и сделает планирование бюджета более точным. В остальном всё хорошо спасибо!

The experience we had at another Riad set very, very high expectations, so read this with that in mind :) I've worked and stayed in luxury hotels around the world, and if you're looking for a stunning hotel, with pleasant service this would be a top choice. However overall we were looking for more of an intimate experience. Staff were very nice; they were young, friendly, kind and caring. Travelling with my mother however, it felt very uncomfortable when I was asked 'how my wife was doing?!', this summed up the disconnection between the hotel and the experience. A beautiful hotel but short of a 4/5 star experience. It is one of the most stunning Riads you will stay at. The restaurant serves great food, and the views are amazing - if you can handle the three floors of steep steps. Overall, you won't be disappointed but it felt like when we stayed there was no manager for those extra touches you expect when paying this much.

Really like the location, just beside the train station. The service was very good, they changed my room when I complained about the hair dryer that not working. The restaurant located nearby swimming pool, very nice view during breakfast

My family and I had a lovely time during our stay at Riad Dar Elbellar. All staff are excellent and v helpful, especially Salma and Quisim. The owner Zac has ensured the Riad is beautifully decorated with a wonderful roof terrace where we enjoyed an evening meal (too hot to sit out during day). We also enjoyed having our breakfast in the indoor dining room (with air conditioning). We were in Fes for a birthday celebration, so didn’t do much sightseeing but staff can help book if you do want to explore Fes.

Nice hotel, it was good staffs and amenities. Cleanliness was good that I stayed with confortable. Highly recommend to stay here! But one of concern is Wi-Fi is weak in your room. However even if you detect these deficiencies, it is great hotel.

酒店是典型的摩洛哥傳統庭院式酒店Riad/Ryad，從火車站打車過來，司機把我們放在古城“藍門”前，谷歌導航有點失靈，靠當地人帶路找到。員工服務很好，帶我們參觀花園和Rooftop。房間整潔寬敞，我們住了兩晚。 早歺的歺具很美很摩洛哥，同伴東東問了句有沒有蛋餅，本來是第二天早上提供的，員工馬上從廚房現做端來。晚餐在酒店品嚐了地道的摩洛哥couscous，不是太習慣。特別令人暖心的是那幾天大雨，鐵軌出問題了，小紅書説火車停開了，員工幾次幫我打電話給火車站確認火車是否開，最後按時順利離開。雖然淡季客人少，但是員工們及經理特別熱心服務周到！ 我在小紅書Rednote（China’s famous social media）發文寫了體驗，截圖分享share by screenshot.

Впечатление от отеля не однозначные. Плюсы-удобное месторасположение, рядом Королевский дворец, парк, супермаркет. За 10дх на такси можно уехать в Медину. Хорошие завтраки, удобные номера. Минусы-в коридорах очень сильный запах ароматизаторов, не для аллергиков. В номерах в душе скользкий пол. Служба сервиса работает плохо. С утра горничная собрала полотенца, принесла только после обеда. Воду, пакетики чая и кофе на втрой день не принесли. Горничная разбила флакон духов Шанель и спрятала разбитый флакон в косметичку( было не приятно остаться в поездке без духов). Крытая парковка для проживающих в отеле гостей стоит платная-40 дхм.

No more support We were unable to reach the hotel because our Qatar Airways flight through the Middle East was cancelled due to the war. We had booked three double rooms. I contacted Trip.com for assistance, and also reached out to the hotel directly via messages and email to explain the situation. Unfortunately, we did not receive any support or response at all. In contrast, many other hotels in Morocco were understanding and offered free cancellations or flexible rescheduling. This hotel, however, was extremely rigid and showed no consideration for our circumstances. I was initially very impressed by the hotel’s décor based on previous reviews, but given this experience, it’s something we will seriously reconsider if we ever return to Morocco in the future.

A private and beautiful hotel outside the Medina, Hotel Sahrai is a good choice for travellers looking to reside outside the hustle and bustle of the old city. The amenities provided were top class though the breakfast selection and dinner quality could be improved upon. The hotel sits on top of a hill and the rooftop provides a beautiful view of the old medina and Jewish quarters. This is a good choice if you have a lot of luggage as cars are not allowed to drop you in Riads inside the Medina.

Идеальное расположение: с одной стороны выход на парковку, в другой в медину. Очень приятный персонал. Вкусный завтрак. Много колоритных фишечек в оформлении.