Hotel Dengan Pools di Sarawak, Malaysia

For me, nothing was particularly bad, that’s the thing. Everything was okay, comfortable, acceptable…but I didn’t get that “WOW, this is a 5-star hotel!” feeling. The room itself was spacious and comfortable, but I was quite surprised that the tea selection was limited to Lipton, with Nescafé for coffee. I would have appreciated a slightly better selection, perhaps Dilmah or a few different varieties of tea. It may seem like a small detail, but these little touches really contribute to the overall premium experience. Breakfast? Okay. Cuma personally I expected a little more variety from a 5-star hotel. Service? Okay. Good. Pool? Nice. Gym? Good. Big View? Very Beautiful. 🌅

City Rise Hotel Miri – Spacious Room & Great Location The room was huge and spacious, although our double-bed room had no window. Unfortunately, there was a strong urine-like smell coming from the toilet when we first opened the room door, which was quite unpleasant. I also found some hair beside the bed, so cleanliness could definitely be improved. The basement parking is limited, and one annoying thing is that you need to check in first before you’re allowed to park in the basement. We were told not to park at the side of the lobby even just for a short while while checking in. We explained that we needed to check in first, but the security guard said the area was for police 😂. The security staff at the lobby could also have been more welcoming and friendly. During breakfast at Called Coffee Café, I found it quite funny that they didn’t have latte available. 😂 On the positive side, the location is very convenient, with plenty of places to eat nearby and easy access to Parkson and Imperial Mall. The breakfast selection was otherwise awesome, and the room itself was very spacious. Overall, the hotel has a great location and lots of potential, but there are some areas that could be improved, especially cleanliness, parking arrangements and customer service.

The hotel has an old vintage charm, and you can tell it must have had a grand atmosphere during its prime. It mainly features older furnishings, so it’s suitable if you don’t mind that style. The cleanliness is highly commendable, as maintaining older items requires great care. The furniture is well-maintained, sturdy, and fully functional.

Comfortable, but have ample room for improvement. An impressive open air lobby with a very high ceiling and great views of the beach and sea beyond. The staff were friendly. Breakfast was good, with wide selection. Rooms are generally clean but lack the charm of a good beach resort. The decor can be reconsidered. Maintenance and upkeep are most important.

Had a wonderful stay at Jinhold Hotel Miri! The room was spacious, clean, and very comfortable, with all the essential amenities provided. The staff were friendly, professional, and always ready to assist with a smile. The hotel's location is convenient, with easy access to the airport, shopping areas, and local attractions. The breakfast offered a good variety of choices, and the overall environment was peaceful and relaxing. Great value for money and an excellent choice for both business and leisure travelers. I would definitely stay here again on my next visit to Miri!

Excellent stay! The room was very clean, comfortable and well maintained. The location was perfect and convenient, with easy access to nearby places. The staff were friendly, helpful and provided great service throughout our stay. Facilities and amenities were also excellent. Overall, we had a very pleasant experience and would definitely stay here again. Highly recommended!

I was quite disappointed with my experience at 56 Hotel. On our first night, at around 7 PM, we returned to our room and could clearly hear the children in the room next door making a lot of noise, while the parents were also speaking very loudly. I understand that children making noise is sometimes unavoidable, so initially, we did not want to blame the other guests. Instead, we assumed that the main issue was probably the hotel's poor soundproofing. We wanted to contact the front desk, but although there was a telephone in the room, we were not sure which number to dial. As far as we could tell, the phone seemed to be mainly for room service/food orders. So, rather than guessing, we actually went all the way back to the lobby to make a complaint in person. The first staff member who spoke to us seemed unsure of how to handle the situation and eventually said that they would need to get the manager. The manager did come over and listened to our concerns. He also said that he would ask the guests next door to lower their volume, which I appreciated. However, what really frustrated and disappointed me was that throughout the conversation, the manager never acknowledged or even mentioned the hotel's poor soundproofing. I am not expecting a hotel to completely prevent children from making noise, nor am I asking other guests to remain completely silent. What I would expect, however, is for the hotel management to recognize when the problem is partly caused by the hotel's own facilities. The fact that we could hear the conversations and noise from the room next door so clearly suggests that the soundproofing between rooms is inadequate. Simply asking the neighbouring guests to lower their volume may solve the problem temporarily, but it does not address the underlying issue. The next guest could easily experience the same problem. For me, the biggest disappointment was not the noise itself, but the way the complaint was handled. I would have appreciated more acknowledgement and transparency from the management regarding the hotel's soundproofing. I hope the hotel will take this feedback seriously and consider improving the soundproofing, rather than treating each complaint as an isolated issue.

Great location and views! The room was a bit dated though. The air conditioner's outdoor unit was right on the balcony, which was handy for drying clothes, but it made a bit of noise at night. There were no complimentary toothbrushes, but you could get two for free at the front desk. The phone was broken, and the towels were a brownish-red color, so it was hard to tell if they were clean or dirty.

It was a beautiful experience. Our stay in Pullman Kuching is fun. The room is so comfortable and clean. We were surprised because my requests were granted and we were able to celebrate a late birthday celebration for my cousin. Also, the city view from our room is so beautiful and we can see the sunrise. We highly recommend this hotel.

This resort offers the unique pleasure of combining a seaside vacation with a forest retreat, thanks to its special room design. It's small but has everything you need. The staff at the resort are also very friendly and provide excellent service.