Hotel Dengan Pools di Oslo County, Norway

The hotel's location is good and convenient. Although the room isn't large, it's clean and functional, which was acceptable. I arrived in Oslo a day early, excited for my Silver Sea Arctic cruise, and planned to extend my stay at the hotel for one night after the cruise. When checking in, I specifically mentioned that the cruise company had already booked a room for the following night and asked if I could stay in the same room to avoid switching. The receptionist checked and confirmed that they had specially arranged for me to stay in the same room, and I would just need to renew my key the next day. I was very pleased, thinking the hotel's service was thoughtful and human. However, the next morning when I went to the front desk to renew my key, I was told that if I wanted to continue my stay, I'd have to pay an additional 500 NOK! The hotel management's policy changed so suddenly; I believe their service greatly needs improvement. I also have an extended stay for one night on my return trip. I wonder if they'll try to make me switch rooms or upgrade then?! Very dissatisfied. Also, the bed wasn't very big, and the breakfast chef was very unfriendly.

A beautiful room but experienced a number of disappointments. Hotel guests must pay a supplement daily charge to use the swimming pools AND book at designated time slot. I have NEVER experienced this at any hotel anywhere in the world. I was in a premium room, but this policy applies to all guests, which I think is awful. It was also impossible to get a spa appointment during my stay. Zero preference given to hotel guests. I strongly suggest you book spa treatments at least a week in advance of your arrival. Also, there is no turndown service, unusual for a highly priced 5* hotel. Housekeeping also finishes very early, or isn’t interested in guests who don’t align with their schedule. I had to work in my room but left at 2:45pm and it was not cleaned despite signalling the room needed making up. The reception team were polite, but chaotic. Generally, the hotel restaurants seem more focused on catering to outside guests, which is a shame.

Booked the hotel to enjoy the use of facilities during the Easter long weekend. Fantastic breakfast spread. A pleasant stay in a comfortable hotel. Professional staff who always keep a smile on their faces, from front reception to housekeeping to dining. Thank you!

The scenery is amazing! It is also very comfortable to work overtime in the common lounge at night. The room is very small and there is no elevator. It is also a very historical hotel. It is warmer and has a swimming pool. It is recommended to drive there for convenience.

Hôtel est très bien placé entouré de forêt  Petit dernier au top Par contre de la vaisselle de room service est restée entreposée toute la journée à notre étage dégageant une forte odeur. C’est vraiment dommage pour un hôtel de 5 étoiles. Sinon séjour très apaisant.

The staff were very helpful, most especially Joanah from the front office team (apologies if I spelled her name incorrectly). The facilities, however, such as the sauna, shower & locker areas, pool and the gym, could use some updating and renovation. The hotel is also not very close to the city center, requiring about a 20 to 30 minute walk. Overall though, it was a good stay.

Definitely staying at The Thief upon our return to Oslo. Incredible customer service, comfortable beds, best water pressure I have have ever experienced with sizzling hot water! Incredible location! Walk everywhere! Dining and shops immediately outside the front door. Downstairs bar was super chill hang out with phenomenal cocktails. Sassy blossom was my favorite.

Located on Karl Johans Gate, this historic hotel boasts an excellent location within walking distance of the Royal Palace and major tourist attractions. The dignified atmosphere and tranquil rooms made for a comfortable stay in Oslo. The breakfast also offered a wide variety of options, making this a highly satisfying hotel.

Our stay at the hotel was comfortable and clean, and the breakfast was plentiful, truly exceeding our expectations. Having just come from Copenhagen, the experience here was a significant step up. The lobby boasts a classic style, the front desk staff were incredibly warm and helpful, and all staff proactively greeted guests. It's conveniently located, just a 10-15 minute walk from the train station and major attractions.

The scenery is beautiful and the room is very clean