Hotel Dengan Pools di Missouri, United States

The hotel was very clean and located right where we wanted to be. The staff was very friendly and accommodating. There was a shuttle service which took us wherever we wanted to go in a 1 mile radius.

First the positives - the staff was very nice and the breakfast was okay. Now the rest of it. My room was not cleaned the entire time I was there. Apparently, even if you want your bed made, you must request it each day. It was written on one of the many pieces of paper they gave me and I missed it - my bad. Now, let's talk about the rooms. This was one of the worst rooms I've ever been in. I had booked a queen room and when I checked in, I was told I was upgraded to a king suite. They put me in a king handicapped room. It had a bathroom, a bed, 2 nightstands, a dresser and a chair. There was no table and there was no desk. I had to work while I was there and had no place to put my computer. Necessity is the mother of invention so I ended up putting my computer on the ironing board which I set-up next the only chair in the room. Speaking of work, the internet was down all of one of the days I was there. Additionally, at least one of the elevators wasn't working every day. I used the pool and it was very unpleasant. It looked like it hadn't been updated in decades and most of the tile trim was missing. The ”beach towels” they provided were more like hand towels. I would not recommend this hotel to anyone - ever again. Stay away - far away.

It was a very quiet and relaxing hotel. The location was very convenient and it was good. It was nice to be able to check in immediately after showing the reservation copy. The food was very good.

Amazing venue. The light shows in the historic main lobby are dazzling. Order bar food and set yourself up for an evening of entertainment. The guest rooms are sheltered under the historic train barn, replete with reflection pools, restaurants and, of course, the 400-ft ferris wheel. Of special note is the brand new Saint Louis Aquarium. It is worth the price itself you take your time. You can rush it in an hour, but budget at least 2- 2-1/2 hours and take it s-l-o-w-l-y.

The room was very clean and in a good location. It was very convenient to get to Arch by bus. I especially want to mention their service. When I checked in, the guy and girl at the front desk (both black) were very enthusiastic and joked with each other, which immediately brought us closer. I left my computer in the room when I left, and the hotel later sent it back to me free of charge, which was very fast. I have to give them a big compliment.

Good value for money

Great location, services, and amenities. Staff was very friendly and helpful. One of the best places my friend and stayed at so far on our trip. Very thoughtful with supply of bottled drinking water, and the breakfast is the best. The hotel sits on 6 7 acre of land with a lot of space. Highly recommended

Everything was simply divine. We didn’t get to check out the roof top since it was a windy day but everyone was pleasant, good food, good drinks and clean!!

The two rooms are connected and have doors. If you are traveling with friends, you can ask to be arranged together. The exhaust fan in the bathroom was very noisy and would not turn off. The air conditioner was also very noisy, but the weather was nice, so I turned it off to make it a little quieter. Breakfast is 15 knives, 16.31 knives plus tax, which feels average, but there are no places to eat around. There is a drop-off service, just give the driver a small tip. There is hot water and hot coffee at the wall when you enter every morning. At other times, you have to go to the restaurant to get it. Overall it's okay.

Parking in the underground parking lot is very convenient. Talk to the front desk when you check out. There is no charge when you leave the garage. The hotel lobby is not bad, the rooms are relatively old, but the hotels in the central cities of the United States are almost not old. The room was quite large, the air conditioning was very noisy, and when it didn't stop, the cold wind was blown for a while and the hot wind was blown for a while. I booked a room with breakfast, but at the end of the day breakfast was still charged separately, and I was drunk. The quality of reception staff at the reception varies, and there are a few female receptionists who come here for a while, business operations are unskilled, and their attitudes are very general.