All Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!
We had a good stay and the discounted price was an amazing value for money. The room was very spacious and with few sharp corners it was great to let our 1-year old baby run around the room. Breakfast and general helpfulness of the staff was excellent. The swimming pool area could be improved slightly, the paving around the pool was very slippery when wet.
We stayed at Misibis Baygarden Resort from July 11–13 and had a truly relaxing and enjoyable experience. The resort offers a peaceful atmosphere and beautiful surroundings — perfect for unwinding.
There was a minor issue with my request for unscented linens and no air freshener due to allergies, which wasn’t addressed at first, but the staff quickly made up for it by upgrading us to another room, which we appreciated.
One area for improvement would be the internet service, which was quite unreliable during our stay.
Overall, it was still a pleasant experience, and we look forward to coming back
the staffs are very accomodating. they will greet you once they see you walking around the hotel. the amenities are good they even give you what you requested. i really love the smell of their shampoo and body wash ☺️. the breakfast buffet is soo good! and it is included in the hotel fee. the pool is very clean and they allow us to get a mango from the tree beside the pool. my husband and i really enjoyed our stay at your hotel. we’ll sure be back soon! thank you from guards to hotel staff ❤️
Service and amenities is excellent! Kaso may foul odor lang yung room namin and my leak sa CR pero Okay nman masarap din ang food nila kahit malayo ang location sa downtown basta may Grab app ka carry na din.
This place is best for nearby gala. It is just around the corner. And easy to locate and access to terminal. The place is nice and quite. You can relax and enjoy while resting and watching television. I will recommend this place and I suggest to have more options for breakfast. But overall the place is welcoming.
During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
Sangat Baik
45 ulasan
8.3/10
Harga bermula
€ 116
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di Bicol
Terokai Ulasan Tetamu Hotel di Bicol
Lihat semua
9.1/10
Great
GGuest UserA great place to stay for visiting mayon volcano. Rooms with mayon view is nice, staffs are friendly, location is very convenient, near sm. Breakfast is not really nice though compare to other hotels with this price, also the swimming pool is small and has no view, its boring to swim there, and I booked the atv through hotel then I found out that klook is 50% cheaper than the hotel price, so booking atv there is not recommended. Overall, its a good hotel to stay, but not a good hotel if your expecting nice breakfast and activities.
Ttravel_svetaThe hotel isn't brand new, but it's clean and very comfortable. The rooms are spacious, the bed linen is spotless, and everything you need is provided, including pool towels. Yes, there's a canal or river nearby with a bit of a smell, but you couldn't smell it in the rooms or by the pool at all. It didn't bother us or cause any issues. The breakfasts are superb, highly recommend them – a great selection and everything is delicious. We also tried the buffet lunch and dinner, priced at 400 and 500 pesos respectively. It's Filipino cuisine and very tasty; we really enjoyed it. The hotel has its own parking, which came in handy as we rented a car. We also went for a foot massage at the spa, highly recommended at 600 pesos per hour. The staff are friendly and helped with everything. There's a free airport transfer service, just make sure to book in advance. Honestly, I don't understand the low ratings for this hotel. It's a decent place with good service.
GGuest UserThe service they provide is truly exceptional, characterized by prompt responsiveness and attention to detail. The facilities are not only well-maintained but also thoughtfully designed, ensuring a comfortable experience for all guests. Additionally, the staff members are incredibly accommodating, always ready to assist with a friendly smile and personalized recommendations to enhance your visit.
GGuest UserWe had a good stay and the discounted price was an amazing value for money. The room was very spacious and with few sharp corners it was great to let our 1-year old baby run around the room. Breakfast and general helpfulness of the staff was excellent. The swimming pool area could be improved slightly, the paving around the pool was very slippery when wet.
GGuest UserDuring our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
GGuest UserWe stayed at Misibis Baygarden Resort from July 11–13 and had a truly relaxing and enjoyable experience. The resort offers a peaceful atmosphere and beautiful surroundings — perfect for unwinding.
There was a minor issue with my request for unscented linens and no air freshener due to allergies, which wasn’t addressed at first, but the staff quickly made up for it by upgrading us to another room, which we appreciated.
One area for improvement would be the internet service, which was quite unreliable during our stay.
Overall, it was still a pleasant experience, and we look forward to coming back
MMi amore_18This place is best for nearby gala. It is just around the corner. And easy to locate and access to terminal. The place is nice and quite. You can relax and enjoy while resting and watching television. I will recommend this place and I suggest to have more options for breakfast. But overall the place is welcoming.
DDrakeVinceExcellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
RReaBorjalThe building and the amenities are good. The receptionist and security guards were helpful. My biggest problem is the noise of cleaning crew at midnight. I’m not sure if they know that the rooms are not sound proof. I reported an issue with the power turning off then on again. Took a long time to resolve it by having me transfer to another room. The room did not have a chair, so I opted to dine in for breakfast. The breakfast is in another hotel.
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