Hotel Dengan Spa di Bicol, Filipina

Marison Hotel exceeded my expectations in every way. With its prime location, comfortable accommodations, excellent amenities, delightful dining, and exceptional service, it is the perfect choice for travelers seeking an unforgettable experience. I highly recommend Marison Hotel to anyone!

What I always look for in a hotel is a comfortable bed. And this is a hotel with a comfortable bed and lots of soft pillows. In the lobby they serve a welcome drink, the cold ginger tea is very refreshing and they provide a cold towel to freshen you up. In the room they also have fresh bread that is given to their guests. All the staff are polite and accommodating. The location is also nice, there are many options to eat.

This is a no frills hotel that gives you value for what you pay for, but what makes it shine and excel beyond its competitors is the quality of service. I was assisted by Junna to change our room after we discovered stains and a shoe print on the covers. Junna went the extra mile and personally inspected the new room we were to be assigned before giving us the new key card. That level of dedication to hygiene and guest comfort by a front office staff member is very rare nowadays. When we went to the cafe that evening for coffee and desserts, we enjoyed marvelous service from Joseph and Lito. They were very warm, and anticipated our every need. Again, that is something that makes this hotel shine. For breakfast, again, we enjoyed great service from Jonathan. There is only one downside. The breakfast area assigned to us was a tiny, humid and warm veranda. The interior designer didn't think to put fans or insect screens in that outdoor area. Jonathan brought in the staff fan from their own area just to try to keep us cool in the tropical heat. Staff initiative is really there, but space planning was lacking. Luckily we had breakfast and checked out early because that veranda would not be a great place to be at when all the other guests show up for breakfast. Their team really made our stay memorable. I hope management has a good talent retention programme because good hotels are a dime a dozen in that region and top service is their only real USP.

In spite of the previous bad reviews I booked this hotel as they were reopening which I thought meant they have improved the hotel. They should have not opened yet at this stage where they are still fixing the hotel rooms and amenities. Maybe when they're finished renovating and they're fully open, it would be a better time to stay. Stay away if you want a comfy hotel stay. There were 2 incidents of brownout during our stay, on the 2nd one they couldn't fix the problem in our room, while the other rooms had electricity. Maintenance had to go inside our room in the middle of the night. They tried to fix it but eventually had us transfer to a different room at almost 1am. Then we were hoping to sleep in, as we were tired from the previous night's issue, but at 7am the noise of drilling woke us up. Food: Disappointing food choices. They have a restaurant and a coffeeshop. Good coffee and pastries. But on the main restaurant, there were only 3 food choices in our entire 4-day stay: bicol express bagnet, sinigang bagnet and hainanese chicken. Breakfast was dismal, plated tapa/longganisa and egg, then 2nd option bread, ham, egg and sweet sausage. The taste was just okay. At one point we opted to have a breakfast buffet instead at a nearby hotel (M*r*s*n Hotel). Room: The view is definitely fantastic and our room was near the swimming pool which I appreciated. But the room is small. No trashcan in the bathroom, no hangers and laundry bags, but they promptly provided after I asked for it. No rack for towels. No hair dryer and they can't provide one when I asked for it as another guest is currently using it. The bed is not comfy, it is hard and no available room with a king-sized bed. Random noises from the work they're doing in the other rooms so you can't really relax or sleep at day time. One of the keycards kept on malfunctioning so I kept on going back to the lobby to have it reset. Others: Definitely great views and location. Wide open spaces but common areas are usually warm as the airconditioning is off on most areas. Lobby restroom appears clean but smells awful. There is no hand sanitizer or soap. Overall value: Php 5k promo rate and 7k for regular rate per night. It was not worth it. Spa: The staff and massage was great but the spa is still on the works, I even had to play music from my phone as their amenities are incomplete. They could have at least warned us that the hotel is not yet fully functional and renovated. Or they couldv'e just fixed the hotel first before having guests. Staff: The hotel staff was the gem of the hotel as they did their best in spite of the poor situation. They were kind, friendly, quick to respond and professional. Everyone was very helpful and easy to deal with.

We’ve been coming to this resort since I was a kid so we know what to expect and what the resort offers. Over the past few years, the resort has been making changes to their facilities, making these visits more exciting.
 The rooms are newly refreshed. Beds are still comfortable and soft. Most rooms have bath tubs. Resort branded amenities are on offer, and we like the lemongrass scent. We order food ala-carte, and everything we had was really good. I personally keep coming back for their Crispy Bicol Express and Tilmok, but we found ourselves absolutely thrilled when we asked the chef to cook up something exciting (we keep raving about the Singaporean Chili Crab) with some seafood we bought along the way. Breakfast was a bit limited, but good too. The newly built recreations center offers exciting new amenities for guests - jetskis, kayaks, and paddle boards if that’s your thing. You can also dive at the resort’s house reef - honestly some of the best conserved in the Albay Gulf area.

While the main beach (close to the resort amenities and villas) is rocky, they now allow access to the area they call the Marina, which is a short stretch of beach with much better sand and better views of the open Pacific Ocean at the western side of the resort. This is also where they do their fish feeding activity. We also booked treatments in their spa, which we loved. Best of all, their staff were some of the nicest we’ve dealt with. With the service we’ve received, they made our stays here absolutely wonderful. Will definitely come back.

If you are looking for a place where you can just take some rest after the travel, I can recommend Asia Novo Boutique Hotel - Sorsogon. AC is working well. Just don't expect too much on the amenities. Limited parking space. Wi-Fi connection doesn't reach inside the room.

I booked for a 2-night stay at this hotel, but it was cut short and we had to leave just after a day due to typhoon Egay. So we only were able to stay for a night. But I have to say that it was all worth it. The room: it was spacious. It had 1 queen bed and 1 single bed. Had clean sheets. Complete with the usual things that you would see inside a hotel room. Only thing missing is a table where you can eat. The toilet: strong water pressure, had hot and cold water, and the usual free toiletries. Also had clean towels. Spacious as well. I was just surprised to see tons of ants on the sink. The staff: super nice and friendly. Especially the lady when we checked in (I can’t remember her name unfortunately, since we were all too tired because of the 12-hr drive). The guard was also nice :) The parking: they unfortunately don’t have a covered parking and the spots in front of the hotel belongs to the restaurant so you can’t park there either. You have to park at the side of the building. Open parking. The plus for this hotel would be the amazing location. The room has floor to ceiling glass window that offers the best view of Mayon. Seeing her in all her glory was truly breathtaking. The only downside is that I think the glass window doesn’t have a privacy tint and it’s facing the road so people will see you. Everything else considered, this will be my go-to hotel when I go back to Bicol.

The AC is excellent he bed are firm really good and the heavy blanket is wonderful and warm you can really sleep very well. I like this place as the only hotel that has elevator and the bathroom is really cleaned with hot water. Just a little noisy at night time as the cleaner seems keep cleaning having this cart keep pulling kind of noisy. Other than that it’s nice stay.

For the 2nd time of visit. The staff were smiling their faces. They are welcoming the guests with happy faces. What I loved about this place was the location. It is very friendly and accessible to nearby places like SM and any other bug malls in the city. Just a minute of driving with our motorcycle, we are at our destination already. We'll visit again if any short travel out of plan ahead.

Marison Hotel exceeded my expectations in every way. With its prime location, comfortable accommodations, excellent amenities, delightful dining, and exceptional service, it is the perfect choice for travelers seeking an unforgettable experience. I highly recommend Marison Hotel to anyone!

In spite of the previous bad reviews I booked this hotel as they were reopening which I thought meant they have improved the hotel. They should have not opened yet at this stage where they are still fixing the hotel rooms and amenities. Maybe when they're finished renovating and they're fully open, it would be a better time to stay. Stay away if you want a comfy hotel stay. There were 2 incidents of brownout during our stay, on the 2nd one they couldn't fix the problem in our room, while the other rooms had electricity. Maintenance had to go inside our room in the middle of the night. They tried to fix it but eventually had us transfer to a different room at almost 1am. Then we were hoping to sleep in, as we were tired from the previous night's issue, but at 7am the noise of drilling woke us up. Food: Disappointing food choices. They have a restaurant and a coffeeshop. Good coffee and pastries. But on the main restaurant, there were only 3 food choices in our entire 4-day stay: bicol express bagnet, sinigang bagnet and hainanese chicken. Breakfast was dismal, plated tapa/longganisa and egg, then 2nd option bread, ham, egg and sweet sausage. The taste was just okay. At one point we opted to have a breakfast buffet instead at a nearby hotel (M*r*s*n Hotel). Room: The view is definitely fantastic and our room was near the swimming pool which I appreciated. But the room is small. No trashcan in the bathroom, no hangers and laundry bags, but they promptly provided after I asked for it. No rack for towels. No hair dryer and they can't provide one when I asked for it as another guest is currently using it. The bed is not comfy, it is hard and no available room with a king-sized bed. Random noises from the work they're doing in the other rooms so you can't really relax or sleep at day time. One of the keycards kept on malfunctioning so I kept on going back to the lobby to have it reset. Others: Definitely great views and location. Wide open spaces but common areas are usually warm as the airconditioning is off on most areas. Lobby restroom appears clean but smells awful. There is no hand sanitizer or soap. Overall value: Php 5k promo rate and 7k for regular rate per night. It was not worth it. Spa: The staff and massage was great but the spa is still on the works, I even had to play music from my phone as their amenities are incomplete. They could have at least warned us that the hotel is not yet fully functional and renovated. Or they couldv'e just fixed the hotel first before having guests. Staff: The hotel staff was the gem of the hotel as they did their best in spite of the poor situation. They were kind, friendly, quick to respond and professional. Everyone was very helpful and easy to deal with.

We’ve been coming to this resort since I was a kid so we know what to expect and what the resort offers. Over the past few years, the resort has been making changes to their facilities, making these visits more exciting.
 The rooms are newly refreshed. Beds are still comfortable and soft. Most rooms have bath tubs. Resort branded amenities are on offer, and we like the lemongrass scent. We order food ala-carte, and everything we had was really good. I personally keep coming back for their Crispy Bicol Express and Tilmok, but we found ourselves absolutely thrilled when we asked the chef to cook up something exciting (we keep raving about the Singaporean Chili Crab) with some seafood we bought along the way. Breakfast was a bit limited, but good too. The newly built recreations center offers exciting new amenities for guests - jetskis, kayaks, and paddle boards if that’s your thing. You can also dive at the resort’s house reef - honestly some of the best conserved in the Albay Gulf area.

While the main beach (close to the resort amenities and villas) is rocky, they now allow access to the area they call the Marina, which is a short stretch of beach with much better sand and better views of the open Pacific Ocean at the western side of the resort. This is also where they do their fish feeding activity. We also booked treatments in their spa, which we loved. Best of all, their staff were some of the nicest we’ve dealt with. With the service we’ve received, they made our stays here absolutely wonderful. Will definitely come back.

I booked for a 2-night stay at this hotel, but it was cut short and we had to leave just after a day due to typhoon Egay. So we only were able to stay for a night. But I have to say that it was all worth it. The room: it was spacious. It had 1 queen bed and 1 single bed. Had clean sheets. Complete with the usual things that you would see inside a hotel room. Only thing missing is a table where you can eat. The toilet: strong water pressure, had hot and cold water, and the usual free toiletries. Also had clean towels. Spacious as well. I was just surprised to see tons of ants on the sink. The staff: super nice and friendly. Especially the lady when we checked in (I can’t remember her name unfortunately, since we were all too tired because of the 12-hr drive). The guard was also nice :) The parking: they unfortunately don’t have a covered parking and the spots in front of the hotel belongs to the restaurant so you can’t park there either. You have to park at the side of the building. Open parking. The plus for this hotel would be the amazing location. The room has floor to ceiling glass window that offers the best view of Mayon. Seeing her in all her glory was truly breathtaking. The only downside is that I think the glass window doesn’t have a privacy tint and it’s facing the road so people will see you. Everything else considered, this will be my go-to hotel when I go back to Bicol.

For the 2nd time of visit. The staff were smiling their faces. They are welcoming the guests with happy faces. What I loved about this place was the location. It is very friendly and accessible to nearby places like SM and any other bug malls in the city. Just a minute of driving with our motorcycle, we are at our destination already. We'll visit again if any short travel out of plan ahead.

Place is nice and cozy, rooms are clean and tidy. With nice city view from deck, beautiful landscape and with friendly and attentive staff. Ms. Mayette Nacional will make sure that everything you need will be provided, jolly person and easy to deal with while Sir Marlon will take care of your belongings and handles it properly and with care. Frontdesk Ms. Shé is also accommodating and provided complete information about your stay. Some guests may find the road leading to the place too steep with approx 45 degrees inclination and 90 degrees turn halfway but there is a parking space before the turn for easy loading and unloading. Might be challenging to new drivers. With free mineral water in common area and unlimited coffee with sugar. Al Fresco dining area at the ground floor, welcome hygiene kit available, towels, beddings provided. T&B comes with hot/cold shower and bidet. Meals can be ordered 24/7 and with half court basketball court. Overall it was a pleasant experience, budget friendly and courteous staff. Highly recommended and will be back next year.

the hotel is very basic, no cabinet, the water in the sink is very slow, had a hot water. Its kind of old and no proper meantinance, no elevator so if you had a problem climbing the stairs this is not for you. the bed is good, the sheet are already warring out the color white is now getting dark. tv reception is bad, I cannot recommend this hotel at all.

The place is perfect for all locations nearby markets, malls and attractions. The receptionist is nice and very accommodating. Perfect for all types of stay, solo, couples and friends.. Will definitely visit and stay at this place again.

Room and amenities a bit old. But it was still comfy and their clientele service was nice. The reason I booked this hotel was because of the buffet breakfast and the pool. I always want to start my day with a healthy breakfast. The pool was convenient for my son and son's friends to swim and bond.

The place is very convenient for exploring both Legazpi City and Mount Mayon, as it is in the middle point between both. The bed is very comfortable. The room is also quiet enough and clean. The girls in charge are very nice too.

Marison Hotel exceeded my expectations in every way. With its prime location, comfortable accommodations, excellent amenities, delightful dining, and exceptional service, it is the perfect choice for travelers seeking an unforgettable experience. I highly recommend Marison Hotel to anyone!

In spite of the previous bad reviews I booked this hotel as they were reopening which I thought meant they have improved the hotel. They should have not opened yet at this stage where they are still fixing the hotel rooms and amenities. Maybe when they're finished renovating and they're fully open, it would be a better time to stay. Stay away if you want a comfy hotel stay. There were 2 incidents of brownout during our stay, on the 2nd one they couldn't fix the problem in our room, while the other rooms had electricity. Maintenance had to go inside our room in the middle of the night. They tried to fix it but eventually had us transfer to a different room at almost 1am. Then we were hoping to sleep in, as we were tired from the previous night's issue, but at 7am the noise of drilling woke us up. Food: Disappointing food choices. They have a restaurant and a coffeeshop. Good coffee and pastries. But on the main restaurant, there were only 3 food choices in our entire 4-day stay: bicol express bagnet, sinigang bagnet and hainanese chicken. Breakfast was dismal, plated tapa/longganisa and egg, then 2nd option bread, ham, egg and sweet sausage. The taste was just okay. At one point we opted to have a breakfast buffet instead at a nearby hotel (M*r*s*n Hotel). Room: The view is definitely fantastic and our room was near the swimming pool which I appreciated. But the room is small. No trashcan in the bathroom, no hangers and laundry bags, but they promptly provided after I asked for it. No rack for towels. No hair dryer and they can't provide one when I asked for it as another guest is currently using it. The bed is not comfy, it is hard and no available room with a king-sized bed. Random noises from the work they're doing in the other rooms so you can't really relax or sleep at day time. One of the keycards kept on malfunctioning so I kept on going back to the lobby to have it reset. Others: Definitely great views and location. Wide open spaces but common areas are usually warm as the airconditioning is off on most areas. Lobby restroom appears clean but smells awful. There is no hand sanitizer or soap. Overall value: Php 5k promo rate and 7k for regular rate per night. It was not worth it. Spa: The staff and massage was great but the spa is still on the works, I even had to play music from my phone as their amenities are incomplete. They could have at least warned us that the hotel is not yet fully functional and renovated. Or they couldv'e just fixed the hotel first before having guests. Staff: The hotel staff was the gem of the hotel as they did their best in spite of the poor situation. They were kind, friendly, quick to respond and professional. Everyone was very helpful and easy to deal with.

For the 2nd time of visit. The staff were smiling their faces. They are welcoming the guests with happy faces. What I loved about this place was the location. It is very friendly and accessible to nearby places like SM and any other bug malls in the city. Just a minute of driving with our motorcycle, we are at our destination already. We'll visit again if any short travel out of plan ahead.

The place is perfect for all locations nearby markets, malls and attractions. The receptionist is nice and very accommodating. Perfect for all types of stay, solo, couples and friends.. Will definitely visit and stay at this place again.

the hotel is very basic, no cabinet, the water in the sink is very slow, had a hot water. Its kind of old and no proper meantinance, no elevator so if you had a problem climbing the stairs this is not for you. the bed is good, the sheet are already warring out the color white is now getting dark. tv reception is bad, I cannot recommend this hotel at all.

Room and amenities a bit old. But it was still comfy and their clientele service was nice. The reason I booked this hotel was because of the buffet breakfast and the pool. I always want to start my day with a healthy breakfast. The pool was convenient for my son and son's friends to swim and bond.

The place is very convenient for exploring both Legazpi City and Mount Mayon, as it is in the middle point between both. The bed is very comfortable. The room is also quiet enough and clean. The girls in charge are very nice too.

Ayos na ayos mqganda lugar kita mayon kaso maulap ming nag punta kamo

We booked this hotel for 1 night stay in Legaspi City. Opun check in the receptionest ask for 300pesos as per hotel protocol I dont know for what but doesn't stated in the booking and we book two rooms so we paid 600 hundred pesos. The room for me is so clean the only problem is there is no lock on toilet, bidet is not working properly also the heater. But for someone looking for cheaper hotel this hotel is okay for only one night stay to relax overall is good for me.

The room is neat and clean, and the staff are friendly. However, wifi has no signal and at night there is so much noise, you can hear from your room the ambulance and other vehicles passing by.

What I always look for in a hotel is a comfortable bed. And this is a hotel with a comfortable bed and lots of soft pillows. In the lobby they serve a welcome drink, the cold ginger tea is very refreshing and they provide a cold towel to freshen you up. In the room they also have fresh bread that is given to their guests. All the staff are polite and accommodating. The location is also nice, there are many options to eat.

This is a no frills hotel that gives you value for what you pay for, but what makes it shine and excel beyond its competitors is the quality of service. I was assisted by Junna to change our room after we discovered stains and a shoe print on the covers. Junna went the extra mile and personally inspected the new room we were to be assigned before giving us the new key card. That level of dedication to hygiene and guest comfort by a front office staff member is very rare nowadays. When we went to the cafe that evening for coffee and desserts, we enjoyed marvelous service from Joseph and Lito. They were very warm, and anticipated our every need. Again, that is something that makes this hotel shine. For breakfast, again, we enjoyed great service from Jonathan. There is only one downside. The breakfast area assigned to us was a tiny, humid and warm veranda. The interior designer didn't think to put fans or insect screens in that outdoor area. Jonathan brought in the staff fan from their own area just to try to keep us cool in the tropical heat. Staff initiative is really there, but space planning was lacking. Luckily we had breakfast and checked out early because that veranda would not be a great place to be at when all the other guests show up for breakfast. Their team really made our stay memorable. I hope management has a good talent retention programme because good hotels are a dime a dozen in that region and top service is their only real USP.

Prepare to have your expectations shattered and your standards elevated because the Robertson Hotel is in a league of its own. This place isn't just a hotel; it's a mind-boggling oasis where luxury and elegance do a flawless tango. From the moment you set foot inside, you'll question if you accidentally stumbled into a parallel universe where perfection reigns supreme. The staff at the Robertson Hotel are wizards disguised as hospitality professionals. They possess an uncanny ability to make you feel like the most important person in the universe, all while effortlessly tending to your every whim. Forget about clairvoyants; these folks can predict your needs before you even realize you have them. It's like they attended Hogwarts School of Hospitality, and they graduated with top honors.

During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.

Hôtel récent construit à côté du centre commercial Robinson. Lobby splendide et accueil chaleureux de la part du personnel Les procédures de check in et Check out se sont déroulées très facilement Les chambres sont spacieuses et confortables et proposent une belle vue dégagée Le restaurant possède une carte variée et de bons plats faits maison Concernant les points négatifs à améliorer : - problèmes de service au restaurant (plats qui arrivent froid ou tiède) - présence des quelques fourmis au petit déjeuner sur les condiments - petite piscine agréable mais non surveillée (présence de nombreux enfants qui crient perturbant la tranquillité du lieu) - travaux dans la chambre du dessous à 7h du matin, pas digne pour un hôtel de cette qualité - hotel légèrement excentré Malgré ces défauts relevés, l’hôtel reste probablement un des meilleurs de la ville et j’y retournerais avec plaisir

We have been regulars here at the Avenue Plaza hotel for the past several years and it was our 1st visit back in 4 years since the pandemic, which affected the hotel services like all other businesses. With that being said, the reason this review is “Very Good” is solely due to the superior customer service of all their staff who treat guests like family and try their best to meet guest needs amidst the challenges being faced in the ”much-needed” improvement in the hotel facilities and upgrades in its infrastructure. Mr. Dennis Serrano (Manager) has assured us that there are plans in place to address the same and wish him and his team the best. A special thanks to Ms. Arianne Cortez and the front office staff as well as the restaurant, housekeeping, porters, security, gym, cleaning, IT and other staff who go out of their way to make guests happy.

It was NOT so clean, as advertised. There was muddied footprints on the bathroom floor. And toilet would not flush. The TV did not have audio. One of the Sogo personnel came to fix the problem. But unfortunately no fix was made. I was booked in Room-104, last 20-Dec-2023.

Right in the middle of Naga and in walking distance to most sites. It wasn't noisy though. The staff were were courteous. The room was clean. Wifi works well. Good RedDoorz amenities were provided. Drinking water was provided in a dispenser inside room, which I preferred to bottled one. Overall, I enjoyed my stay.

Had a few days in the city of Naga, where all pink blooms begin. The hotel is one of those conveniently located at the bus terminal and near the new part of the city. If your a tourist going to the old part is a distance by walk, the next best is a trike or vehicle. Rooms are ok cable TV has limited channels. The bathroom needs more work done. During my stay the basin was clogged up due to other guest disposing their food, the issue was quickly resolved by the management. Food at the café below is worth the price, it keeps your belly full till you reach the city for other, gastronomical options. The staff are great and friendly. No problems on this depar**ent. Would I still stay here in my future visits. Yes, but will try other, hotels in the city too. #RP

We stayed here with our friends. We used the pool to hang out which is fun but a heads up, their pool is 5ft and above. There is a kiddie pool but It would be nice if the adult pool starts at least 4ft. Considering Filipinos average height isn’t above 5ft 🙂