Hotel Dengan Pools di Lao Cai Province, Vietnam

A perfect place for retreat in Sapa. Nice environment with friendly staff and delicious food. Trekking tour is provided, visiting villages with 6hours walk is so much fun! The view from our room is amazing, one of the best hotel i stay with peaceful balcony for my morning yoga routine. I love this place so much and i will definitely come back again!

Really enjoyed our stay here! The hotel is beautifully designed — Bensley really created a masterpiece right in the heart of Sapa. Loved all the little details, the beautiful pool and the cosy atmosphere. The breakfast also offered a wide spread of selections. The service was also genuinely top-notch and everyone was so warm and attentive. Definitely one of our favourite stays in Sapa!

Can I first mention the excellent Mai Anh Giang at reception who made my trip so memorable. Not only did she suggest things to do, she even let me try the local alcohol! I enjoyed swimming at night here and the view is awesome. Unfortunately, there are no local shops nearby. So if you are half working/travelling like I was. You kind of need to go into town which is overpriced and actually lacking in basic stuff. Another suggestion; at night it’s great to chill on the roof, but they don’t do cocktails. Just a small thing!

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

Our group of four found our stay at Azalea Sapa Hotel truly exceptional, from the moment we booked two rooms. The service was impeccable from the outset; staff promptly assisted with our luggage, offered complimentary warm tea, and ensured a seamless check-in process. The rooms themselves were a picture of cleanliness, spaciousness, and pristine comfort. One of our rooms even offered a breathtaking valley view, though inclement weather regrettably limited our enjoyment of it. A personal highlight was the thoughtful provision of toiletries, particularly the ample tissue paper and the diverse selection of towels—body, face, and hand. Both rooms boasted reliable hot and cold showers with consistently strong water pressure. While the breakfast buffet may not have offered the vast variety found in some other establishments, the Pho was an absolute revelation. It became a daily eagerly anticipated delight, largely thanks to the wonderfully warm and kind lady who meticulously prepared it and, as a bonus, cooked excellent eggs. A minor observation, perhaps, is that for extended stays, the breakfast selection might eventually feel somewhat repetitive, yet its overall quality remained consistently high. Unfortunately, the cold and rainy weather prevented us from experiencing many of the hotel's amenities, including the pool. However, I did manage to utilize the gym. Though somewhat minimalist, it offered a comprehensive full-body workout with fairly new and meticulously maintained equipment. A true bonus was the ability to exercise while soaking in the majestic mountain views and a captivating sea of clouds. A slight discrepancy was noted regarding outdated information; a pamphlet mentioned a 4 PM tea break, which, upon inquiry, was no longer offered. They also offer a massage, sauna, and jacuzzi but we were not able to try them. The hotel's location is highly convenient, offering easy access to Sun Plaza and a host of iconic spots and cafes. It's worth noting that the hotel sits on an uphill slope, and the shortcut to Sun Plaza involves a few flights of stairs, which might pose a challenge for some guests. Nonetheless, a nearby mini-mart provides convenient access to essentials, beverages, and snacks. In conclusion, despite enduring a storm and adverse weather throughout much of our Sapa visit, the Azalea Sapa Hotel and its dedicated staff transformed what could have been a dreary experience into one of comfort and genuine satisfaction. We wholeheartedly recommend this establishment.

hotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!

From check in to check out process, everything is great. The room is very clean and spotless, and they provide everyday cleaning and towel replacement. They even provide us room with the best view and location. The room is so spacious and the bed is really great and comfy. I had a special request for my wife’s birthday celebration and they prepared a room designed with petals and brought in a cake on our first day. They also have a gym which I enjoyed during my free time. Their buffet breakfast options is also great and have a complete options from appetizers to mains. Everything about this hotel is great and we really enjoyed our stay here. The staffs service is superb and very accommodating. They even helped me with my concern with the bus booking going back to Hanoi.

(Visited over Easter 2026) The experience has honesly be extrodinary and I'd say this is one of the most personal service I have experienced in my travels. The hotel itself was beautiful as you would expect from the Garrya and Banyan Tree group. However it's the dedicated team who goes above and beyond that makes the experience so forgettable. Chung and his team has really cultivated a culture where the team not only listens, but actively making your stay as perfect as possible. There are many occasions where my casual comments had turned into their missions to make it happen. Not only is the team professional, but also knowledgeable. I was particular impressed by Trung's (Front of House) of clocking my stay at the Hotel de la Coupole in Sapa (I was carrying their paper bag) and knowing that its the same interior architect, Bill Bensley who also designed my favourite hotel Intercontintal Danang (My work is interiors related). It is moment like this you know you will be well looked after. That is on top of everything else he has done for me during my stay. Meanwhile the F&B Team has also done a great job and making me feel welcome no matter where I am. Notible mentioned are (excuse my spelling from now on) Ivesh, Skritee although young in this hotel, were eager to engage and learn. Meanwhile Minh and Thrugye at Refresh and Charcoal were always ready to help. On my last day I also had the pleasure of meeting the F&B Manager whom as I was in a hurry and her name slipped my mind. It was very thoughtful of her preparing a pastry box for me knowing I have a 6 hr journey back to the airport. Garrya Mu Cang Chai really is the golden standard of hospitality. It is rare to see such dedication especially for a destination hotel which you don't often get a lot of returining customers. I truely wish the team well and I am looking forward to coming back to experience a different season in the region. Chung if you can read this please email me your business card, as you should have my contact in your system now. I did not manage to ask you as I was rushing to leave for the airport.

We really enjoyed our stay at The Myst Sapa, and what made it extra special was the wonderful hospitality from Henry and his team — Kate, Pink, Claudia and Kelvin. They were all so warm, friendly and helpful throughout our stay, and we truly felt looked after. The resort is only a few weeks new, so everything feels fresh, clean and neat. We loved how much greenery surrounds the property. We booked two rooms with mountain views on Level 3, and both rooms were spacious, very clean and thoughtfully equipped with everything we needed. The daily tea set and sunset drinks were such a lovely gesture and made our stay feel even more special. The resort is located up on a slope, but there are two convenient shortcuts down to the main road. It’s about a 5-minute walk to Sun Plaza, where we could easily access the monorail and cable car to Fansipan. Many restaurants, and cafe within walking distance. Getting a Grab to anywhere was also very convenient. What really stood out to us, though, was how the staff went beyond what we expected. Henry helped us contact and arrange our limousine service from Sapa to Hanoi. When I needed emergency dental treatment, he personally assisted with contacting and liaising with the dental clinic. When I sprained my foot, Pink even helped contact a clinic and arrange an X-ray to make sure there was no fracture. These little acts of care meant a lot to us, especially when travelling. And not forgetting the restaurant team — especially Mr Dur, whose humour always brought a smile to our faces! 😄 The warm service from everyone made our meals even more enjoyable. We originally planned to stay for a shorter time, but we enjoyed ourselves so much that we ended up extending our stay by one more night. That probably says it all! Thank you, Henry and the entire team at The Myst Sapa, for making our Sapa stay such a memorable and comfortable one. We will definitely remember the kindness and hospitality we received here. ❤️

Pros - Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns - We arrived in Sapa early in the morning & appreciate that we're able to check in early - The room was very clean & cozy - Friendly receptionist that catered to our needs - Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier - Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not - We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water Cons - We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities - Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.