Hotel Dengan Pools di Tuamasaga, Samoa

The facility was clean and modern, but the shower didn't drain fully leaving a slippery puddle away from the drain hole. Housekeeping wasn't consistent. On separate occasions the mirror was left wet, the bins unemptied, the towel unchanged and the bed not made up properly. The programmable safe didn't open once locked, and the key card had to be reprogrammed to give access to the room. Once, while resting in my room in the early afternoon, someone tried to enter my room but the latch stopped them. I quickly checked outside, thinking it might have been housekeeping, but no one was there except someone - a burly obese island man in singlet, shorts and jandals - walking quickly around the corner. I believe it was another guest who'd somehow gained access to electronic access cards, and who was raiding other guest's rooms. It was after that incident that my key card failed to work, and I had to visit reception to get it reprogrammed. The staff were generally courteous and kind, but really only going through the motions to fulfil their role. No one stood out as loving the work they do. The egg station couldn't make poached egg. That had to come from the kitchen, and they had to boil the water first and it was an inordinately long wait. In a previous visit to Samoa, at a hotel in Savai'i, the egg station had a pan with simmering water for poached eggs, and they delivered poached eggs as quickly as any other style of egg. I visited other hotels for events around Apia on this visit. I'm now open to staying at other hotels after this visit.

I lived in a garden bure, a very unusual experience) beautiful, delicious breakfast, warm pool, good Wi-Fi, a voucher for 1GB every day) you need to walk about half an hour to the city center

Very satisfied, the staff are very nice, everyone has a smile on their face. There are performances in the restaurant at night, which are very good and worth recommending. It is opposite the port, which is convenient for travel.

My stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind. The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests. Every Wednesday night they host a Fiafia Night. The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench. Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!

The location of the hotel is quite convenient, can help call a taxi, can also rent a car, the room is wide and clean, the service staff is warm and friendly. The only downside is that the Samoan network is not good, and the hotel's WIFI has not been connected.

Nice hotel on a beautiful secluded ocean coast. Pretty spacious bungalow, clean enough. There is free wifi. Average breakfast: basic - free (pastries, cereals, fruits, coffee, tea) and paid eggs in different forms with sausage, bacon, etc. The hotel restaurant serves dinner. The beach is only suitable for snorkeling at high tide, as finely, a lot of coral and stones. And there are always waves of different intensities.