Hotel Romantic di Kanagawa Prefecture, Japan

Stayed here during my trip and overall it was a very pleasant experience. The hotel is very clean and modern, and the location is excellent with easy access to Minatomirai attractions. The view from the hotel is also very nice, especially at night 🌃 The staff were polite and service was smooth throughout the stay. Facilities are well maintained and the room was comfortable. However, one thing to note is that the hotel is quite strict with check-out timing. I requested for a late check-out (even just 1 hour), but it was not allowed. So do plan your timing properly to avoid rushing. Overall, still a great hotel and I would recommend it for its cleanliness, location, and comfort 👍

I am glad that I booked this hotel instead of my original location at Gora. Even though it is not near Gora station but it made up for convenient Hakone buses just located outside the hotel. There is free hotel shuttle bus to Gora station. Do check the schedule. Service staff are very friendly and helpful with our request. Room amenities are wonderful and clean. The breakfast spread is so good and wide varieties. I would recommend to order the dinner as Hakone has very limited dining place for dinner. And I assure you will not regret. We throughly enjoyed the sumptuous spread. Food quality is fabulous. The free public & private (got to book and pay) onsen is good with good amenities. You can wear their yukata within the hotel. We would loved to revisit in the near future again!

The hotel was located a bit further out from the main attractions. However, with that its also at a quieter area and nice break away from the touristy area. Because of the location, it is also convenient to get to the Gotemba outlet mall. There’s a mountain view outside the balcony. A convenience store and bus stop just right outside the hotel. We felt the breakfast served was underwhelming, and the same food was served on the 2 days we were there. The hotel was spacious and really clean, interior design was beautiful. The hotspring was really nice as well. The staff recommended the Izakaya restaurant called Monta, just few minutes walk from the hotel. The food was really good and open till 12am!

I would really love to visit again. So conveniently located at togendai port. Just 5mins walk from back exit. Staff are international and speaks good english. Love the food and free flow alcohol at buffet. I booked private onsen for my family 3000yen for 40mins. Clean and comfortable. There is shuttle bus service from odawara station. Taked abt an hour. Prebook with the hotel for the shuttle bus to and from odawara. It's probably a lil pricey compared to other hotels but it's not the most expensive and I think it's worth it.

Well-located Hotel with friendly and accommodating staff. Don’t believe the other reviews, the smoking rooms smell like smoke a lot. Guess that’s my problem for booking late though. What I am really unhappy about is the washing machines. They are more expensive than going to a coin wash somewhere else. They require you to fill out a super long form (in Japanese) for every single machine. And they do not wash well. I expect more from hotel amenities.

The reception staff were very friendly and helpful. The public bath was large and relaxing. There is no convenience store nearby - you need to walk towards the station to visit the closest (Family Mart) which takes about 5mins one way. There were 2 things that bothered me: 1. Position of TV. You can’t be on the bed to watch as you cannot turn the TV towards the bed. 2. There were 2 chairs and a table and the height of the table and the part you sit on the chair was same. Therefore I had to bend so much to reach down to eat which was quite frustrating

The room was spacious and the access to the airport was super convenient. The on-site hot spring is paid, but hotel guests get a discount (700 yen), and you can even use it again the next morning, which was a nice surprise. At first, there was a slight smell in the room, but considering the cleaning, price, and overall value, it’s still a solid choice. There’s nothing much within walking distance around the hotel, though. The best part was definitely the hot spring — soaking outdoors under the stars felt incredibly relaxing.

Highly highly recommended Location: Super near Gora station very convenient to travel everywhere. There is even direct bus to and fro Gotemba premium outlet, Hakone-Yumoto and Odawara was convenient as well. Ryokan: Check in was great, front desk communicates and explains everything in English clearly. Was able to reserve my 2 night’s dinner upon checking in too. There were free snacks, lounge area with coffee/drinks/ice cream, you can choose your yukata for both male/female, daily nighttime free delicious ramen. Room: Excellent, bed was comfortable and there is an outdoor tub as well. Take note the tub will be filled with hot water instead of hot spring water. There was pyjamas as well. Onsen: There are 3 different outdoor private tubs which will light up when in used (first come first serve basis). We managed to try all 3 and our favourite was the wooden tub, followed by stone tub and lastly the one with 2 tubs (so each person to soak in 1). Queue can be quite long sometimes as this private onsen is popular among couples. To be considerate it is best to use it as quick as possible. Then there is the public onsen with both indoor and outdoor, hot, cold dips and sauna. Hot dips can reach up to 40-42 degrees. There is another human made hot water carbonation onsen which has lesser people since it is not hot spring water. I thoroughly enjoyed all the onsens. Meals: Highly recommend to opt the breakfast and dinner options. Restaurants close very early around 5pm so there are not a lot of dinner options outside the ryokan. Meals were excellent and Japanese Kaiseki style. Very delicious and there was so much food in the course meal. Overall 10/10 experience and I would choose this ryokan on my next trip.

Excellent!! Although the location is a bit far ( by walking) from Gora Station, when we first arrived, with the help of the Tourist Information personnel, they helped to contact the hotel for free pick up. After this you will be given a whatspp number to call them for future pick up- very attentive service. Check in - well explained and patience Room- superb cleanliness and amenities Dinner and breakfast - delicious A 5 star services hotel

Fabulous place and perfect Japanese style hospitality. Great amenities, delicious food, friendly and helpful staffs - can't ask for more for a great holiday in Hakone.