Hotel Romantic di Mugla Province, Türkiye

The hotel location is amazing but the service is the worst one I’ve ever experienced. I’ll share my story with you: They don’t serve tea during lunch and dinners but still have some sweets (baklava, waffles and so on). I can’t imagine eating sweets with water or beer. I’ve asked if I can still get a tea somehow, and the waiter that “there’s nothing I can do, we don’t have tea”, so then I’ve asked a waiter “since there’s no tea during the dinner time, can I take a piece of baklava to the pool bar (they serve tea 24/7, but don’t have sweets) to eat it with tea”, she responded “yes, you can”. I’ve grabbed a piece of baklava and went to the exit, where another waiter said “you can’t take food out of the area”. I explained the situation, said that another waiter approved it, but this waiter has just taken my baklava in front of 30-50 people. Disgusting. I’m ok with the rules, every hotel can set their own, but why do two waiters say absolutely different things? It’s an abusive behaviour, I would say. He would either say “if it’s been confirmed by my colleague then ok, but we can’t confirm it next time” not to make me feel embarrassed, or go to the bar and deliver a cup of tea, and explain one more time that they can’t do it next time. It would be a good service, I think. So, I went to the reception desk and asked to call a restaurant manager. They said he will come in 30 minutes. I said I’ll be at the bar. In 30 minutes, nobody came. I went back to the reception, where a person told me that the manager is already gone and asked to come back tomorrow. Nice. So, next morning I came to the reception, where another receptionist told me that there is no restaurant manager today because he is off on Saturday and Sunday. I told that been said I will be able to talk to the restaurant manager today. She responded “okay, but there’s nothing I can assist”. Absolutely worst service experience ever.

We enjoyed our stay - the room was spacious and comfortable, the view from the room was great and the breakfast was delicious. Breakfast came as buffet with extra choices of eggs and great service of all staff members. The location is in walking distance to the center of you don’t mind a short walk - was perfectly fine for us.

Antalya’daki ultra her şey dahil otellere göre daha küçük ama imkanlara ulaşmak kolaydı. 15 yıldır bu tür otellere gidiyoruz ilk kez hırsızlık vakasıyla karşılaştık deniz gözlüğümüz çalındı. Otelin misafir ilişkileri bu durumda olumlu ve yapıcı yaklaşmadı. Çalışanlar genel olarak otelin kapanmasını bekliyordu. Yiyecek içecek kalitesi anlamında eksiklikler mevcut. Akşam eğlenceleri konusunda ise ***et başarılı bir iş çıkarılmış. Kapalı havuz gördüğüm en büyük kapalı havuzlardan biri olabilir. Kids clublarda xbox sayısı yetersiz bu yüzden kişi başı 15 dakika ile süre sınırlaması yapmışlar. Kids club açısından voyage, rixos ve barut grubu otelleri ile yarışabilecek seviyede asla değil. Fiyat/performans olarak uygun olduğunda tercih edilebilir.

Staff very helpful and went out of their way to make our stay comfortable. The overnight staff at the front desk and restaurant had an incredible sense of service and customer support. The property was sad, bathroom stank of backflow, many parts of the property were broken. The defense from the staff was that it was low season (winter) but if low season is like that I wonder how bad summer will be. It feels like a property that a uber rich Qatari sheikh bought and then asked to make it look like Santorini. Gaudy interiors of the room but lacking basic requirements.

前一天住在費特希耶小鎮上發現住不習慣馬上訂了當天的航海酒店 個人比較喜歡安靜一點的酒店 剛到費特希耶住的是隔壁lov酒店 價格差不多 不過一對比這家服務和設施好太多了 迎賓小姐姐特別的熱情 從開始到門口迎接我到送我回房間 並且加了微信説有需要可以微信聯繫 不得不説這對於我們來説太方便了 關於早餐 我覺得單點的食物都比較好吃 不過總是會配一些其他的食物（奶酪麪包類的）吃不習慣，希望會先問客人需不需要再上這些菜會比較環保 酒店還有很多其他活動項目 可惜我住了三天衹體驗了一次瑜伽課 非常不錯 在海邊進行 下次還會想來的地方

Wer vom Alltag entfliehen möchte von vielen menschen mengen, vom lärm ,ist hier genau richtig es ist LEISE man genießt die aussieht in einer absoluten Privatsphäre. Die Mitarbeiter alle total bemüht, lieb und hilfsbereit. Das Essen war bombe man muss das hotel weder mittags nich abends verlassen. Was mann wissen sollte ist das nur frühstück im preis inbegriffen ist. Alles andere muss man selbst bezahlen Getränke Snacks und Essen. Was auch total in Ordnung ist aber dennoch bei dem stolzen preis und der Hitze mitten im Sommer könnte man wenigstens Wasser gratis anbieten. War aber nicht so tragisch in den zimmern gibt es mini bars und wir haben sie dan selbst aufgefüllt mit unseren lieblings Getränken. Wir waren leider nur 2 tage dort werden aber bestimmt noch mal zurück kommen.

3 gece 4 gün tatilimiz için bu oteli tercih ettik. Tamamen puana göre karar vermiştim ama yorumları sonradan okudum, ne verip ne almak istediğinize iyi karar vermelisiniz. Fiyat/performans/kalite dengesi bence ***et iyi. Yüzme havuzu yeterli, çocuklar için 2 adet kaydırak mevcut. Plajı güzel, kum/taş karışık (deniz ayakkabısı ile rahat girdik). Vee yemekler, 1.gün ”asia night”, yemekler genel olarak çok iyiydi . 2. Gün ”fish night”, 3. Gün ”international night” ama o kadar da uluslararası bişey görmedik. Ama her akşam leziz pideler yapan Şener bey'e teşekkür etmek isterim. İlk akşam yemeğimizden sonra yediğimiz ”paris brest” harikaydı, tazecik yapılıp servis edildi. Kahvaltısı da ***et çeşitli ve yeterli. Yine her sabah nefis börekler yapan ustaya da teşekkürler (fırından çıktığı an bitiyordu). Biz standart ranzalı oda tercih ettik 2 çocuğumuzla, oda küçüktü, sadece yatak ve yanında ranza var, valizimizi rahatça açamadık. Sinek ve böcek konusunu okudum ve evet var, 3 örümcek ve 2-3 sivrisinekle karşılaşınca çocuklar biraz korktu ama hallettik. Pastane bölümünde ve öğlen/akşam yemek bölümünde tatlı büfesini yeterli ve çeşitli bulmadık. Hep aynı tatlılar ve doğru dürüst yenecek bi tatlı yok malesef (paris brest olaydı tabi). Çarşamba ve cuma canlı müzik vardı ve eğlenceliydi. Otel Personeli gençlerden oluşuyor, genel olarak ilgili ve güler yüzlüler. Plajda yanımıza gelip ihtiyacımız olup olmadığını soran Helin hanım bize havuza kadar eşlik etti, teşekkürler (ilk gün biraz kafa karıştıran bir yer). Yani genel olarak biz memnun kaldık.

Stayed here for 1 night, and it was very picturesque! It’s just like the photos online. It is a very quiet area we stayed in our cabin the entire time and just relaxed. The hotel operate on a watsapp service and everything requested comes to you very quickly. The property was clean. We did have issues here with mosquitoes and came out with several bites! We went in October, so we couldn’t use the private pool as it is ice cold, which was a downside and our cabin was in the shade so we didn’t get any sun at all during our stay here. But nevertheless, it was a nice cosy night away. 1 night was perfect for us to take lots of pictures and soak in the views. I wouldn’t stay here longer than a night as I feel like you would just be staying indoors without making the most of the holiday.

定的帶有私人海岸的套房，非常非常值得！可以享受到游泳不被打擾的樂趣。這家酒店的優點和缺點都非常突出！ 酒店位置比較偏僻，需要把車停到停車場後再讓酒店的車來接送，離市中心還有一段距離，所以基本住進來就懶得出去了。 服務也是非常迷惑，三點到酒店後，入住等了很久才把房間準備好。第一次遇到住酒店需要填職業，而且填的不確切時酒店經理會追問具體職業，這點真的讓人很反感。 酒店的餐食也是一言難盡，晚餐時一個有些痞氣的服務員試圖推銷我人民幣1w+的紅酒，在我拒絕後，他雖然努力剋制住自己擺出臭臉，但還是在結賬時試圖多收我600人民幣，我指出賬單有誤後他立馬説了句sorry，然後轉身去給我拿新的賬單了。我認為這種失誤（或故意）略為低級，希望酒店能加強管理！ 雖然有些小不愉快，無敵美景可以原諒一切，我下次還會定這家酒店的這間套房的。