Hotel Dengan Spa di Devon, United Kingdom

I always try and book a pre Xmas stay somewhere, with my children . I came across Woodford Bridge on a booking site , and it seemed to offer great value for money so I thought why not. There are some positives and negatives which I ll list below. Arrived on a dark and gloomy Tues evening, the roads are not particularly great , potholes galore in the area. In the dark its quite scary roads too, in the middle of nowhere !! Check in was straightforward, nice friendly staff , however I found they have a tendency to talk amongst themselves and leave you waiting for too long before saying ” can I help you ”? Apartment was very clean , modern and warm. Incredibly happy with the size of it. Easy location to the games room for my boys, which they enjoyed very much, the pool table and table tennis. However the lighting is not great around the steps , and also the warning paint on edges of steps have worn off , so I had to be very careful walking back to apt in the dark. Used swimming facilities , nice , clean , quiet . The other facilities looked good . Went to the pub on site one night. Lovely little place , although totally devoid of atmosphere, hopefully better at weekend when live music on. They definitely need something. Prices of wine extortionate 175ml for 7.25 . I had to contact reception as the seal around the oven was coming off, did this in the morning before we went to atlantic village. On our return it was still hanging off, so had to contact reception again. Although I really liked the apt , there are a couple of improvements needed I feel. Firstly I could not find a chopping board or fish slice in the kitchen. As a single female with 2 children I also did nt feel safe as the apts can be accessed by anyone , there needs to be a key card reader on the entrance to the block , not just the apt door. Overall , it was a nice enough stay but I Don t think we d return. Probably much nicer in the Summer , and more going on in the area

Another wonderful stay. Reception staff warm and friendly. Upgraded to a sea view suite, lovely views over the bay, what a view to wake up to. Huge selection of fresh breakfast food, waiting staff very friendly and attentive.  Location is fantastic a few minutes walk down the hill to the harbour. Our 2nd stay at this hotel this year, 5 stays in total.

The room we were given was at the bottom of a flight of stairs resulting in a lot of noise disturbance throughout the day and night. The hotel itself feels a little dated and the bed was incredibly uncomfortable. The fire alarm at 7am was also an unwelcome wake up call. The breakfast was good, with a decent selection and the general location is good for accessing local walks and the costal path. Parking is a bit of a nightmare and you can end up with a lengthy walk to the hotel when it is busy.

晚上7點多到達酒店，訂了兩間房，告訴衹有一間，且滿房，經多重協調，酒店在一個小時以後騰挪出來一間，經理帶到屋裡時解釋説是agent在他們系統上訂了不知道為什麼他們系統又取消了，酒店並沒有實質性上對我們做任何補償。 第二天一早，由於很晚才入住房間，跟前台兩次要求才從11點延遲到12點退房。 更甚，check out時告訴我 需要全款再付第二間我已經在攜程上付過的房費，否則不能走。 早餐及其難吃且幾乎沒有什麼可以選擇的，對於接近5000一晚的房費 我簡直無話可説。 現在多付的房費還沒有退還給我。 另到酒店的路很窄 需要小心駕駛

The spa is incredible, so relaxing. Ideal location with about 10 mins walk to Harbour and to Meadfoot beach. Breakfast was on the small side but tasty. Staff are friendly and helpful. Rooms are okay, clean, but for 4* I’d expect a bit more like an iron in the room, toiletries, wash cloths etc. Didn’t sleep that well unfortunately as was woken up by people coming back to room as doors are loud and corridor floors are creaky. This let it down, but I’d return for the spa experience!

Nice and clean hotel

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

The Palace Hotel was a delight to stay at. The rooms were warm, comfortable and clean. The staff were lovely and we were surprised to have evening entertainment. We went on a budget and were delighted with the hotel. Only thing to add was the bathroom was a bit dated and could do with a new set, I understand having orgional features is nice, however, I think new would be better. Also we were told breakfast would be £9.00 each on arrival, but when we went to pay it what a whopping £27.00 for a full English (1 of each item) amd some avocado and boiled egg on toast... of course we could have the continental... but it did make us cough a bit!! The service was great though. Overall great stay would recommend and return.