Hotel Dengan Wifi di Nagano Prefecture, Japan

"The room size was good and the beds were very comfortable. The view in the room was a highlight, overlooking a beautiful green garden with mountains in the background. Walking around the hotel was very enjoyable. The entire area is lush and green, and there is also a lake which adds to the atmosphere. There is an activity area as well, although it is mostly designed for kids and requires an extra fee. Bicycle rental is available, but it was surprisingly expensive, probably the highest I have seen in Japan. The onsen was unfortunately closed for two out of our three nights. We were able to use the onsen at East hotel, but it was not as good as the one in our hotel. A nice touch was the coffee. There is a popular coffee shop in town called Mikado, and the hotel provided their drip coffee for free every day. It was excellent, and when we asked for more, they kindly provided it again at no extra charge. There is also a FamilyMart inside the hotel, which carries some unique regional products. That was quite interesting and a nice detail. The shuttle bus service was always on time, and the drivers were kind and friendly. The nearby shopping mall, which is part of the hotel area, offers many popular brands at relatively good prices. It feels more like an outlet, with slightly older products, but still great for shopping. There are also a few good restaurant options within the mall. I did not have breakfast at the hotel, so I cannot comment on that. Overall, it was a good stay."

"1. Parking - Parking is behind the hotel, and they will check your booking and give you a parking chit (駐車券). The person manning the parking situation doesn't inform you beforehand that you have to bring this chit to the lobby for check in. We left it on the dashboard as we thought it indicates that we can park here. If you're travelling with alot of baggage, it can get pretty inconvenient as you will have to walk one round around the hotel for accessible routes to avoid a flight of stairs. 2. Check in procedure - 三條-san was helping us with the check in. Did not feel welcomed, and everything just felt routined and mechanical. This was still acceptable. When it came to asking for the parking chit, we said we left it on the dashboard and whether we could return later to show it to him. We were really not informed that we had to bring it to the reception. 三條-san's face immediately showed a face of disgust and annoyance, and he mildly rolled his eyes too in displeasure. My partner immediately ran to the car to get it for him there and then. This was pretty shocking to me as I did not expect Japanese hospitality to be this rude and nobody mentioned to us to bring the chit to the reception. He could have been more patient and handled it more professionally. We were also unaware at the time of making a hotel reservation that you have to book a breakfast slot at the time of your check in. We checked in at around 7pm, and we were only left with the 6am or 6:30am breakfast slot. This felt very restrictive as everyone has different waking habits or plans for the next day (Felt like we were back in school). You were also restricted to 50 minutes duration at breakfast. Having to change my plan entirely just because of this restriction felt ridiculous. Would I get a refund of the cost of the breakfast if I can't make it for any of the breakfast timings? If this was made known at the point of the hotel reservation, I might have reconsidered as the slots for the more human timings seem to get snatched up really quickly. All in all, the check in progress was pleasant and 三條-san was a huge reason for it. I will recommend future visitors to avoid him if you see that there are other staff manning the reception desk. 3. The J floor rooms were lovely. Clean, decent size, filled with amenities and complimentary drinks even those in the fridge. The hotel room itself was lovely compared to what happened in the lobby. 4. Breakfast - Despite being left with the ridiculously early breakfast slots, breakfast spread was great. Wide range of food and if you get a window seat, you have a good view of the city."

"Smile Hotel Nagano is a solid choice for travelers looking for a convenient and affordable stay in Nagano. One of its biggest advantages is the location — the hotel is just a short walk from Nagano Station, making it very easy to access transportation, restaurants, and shops. The staff are frequently praised for being friendly, polite, and helpful. Many guests mention that the service is welcoming and professional, which creates a comfortable atmosphere throughout the stay. In terms of cleanliness, the hotel generally performs well. Rooms are described as clean and tidy, with basic amenities provided. However, the hotel is somewhat older, and some guests note that the furniture and facilities can feel a bit dated."

"Shuttle bus service from Nagano Station is a bonus! Close enough to attractions by car, parking is abundant paid 1000yen for 2 days parking. Breakfast spread is pretty good. Only down side is that the hotel is slightly old."

"This hotel is excellent. The service and amenities are outstanding, and the staff are professional and friendly. The rooms are well-equipped — including a fully stocked kitchen and an in-unit washer and dryer — spacious, and furnished with very comfortable beds. Breakfast is simple but tasty. Great value for the price; highly recommended."

"The hotel is quite far from the city but it comes with super great view. The room is so spacious despite being a bit old. The dinner and breakfast is also great. Highly recommend for those who would like to have leisure time."

"Excellent location and a stone throw away from Nagano train station. Lot of eatery and convenient stores around. Breakfast is simple but good enough and room are clean and efficient with daily change of towels ! If you need more amenities just collect near the reception. Highly recommend those who’s plan to stay in Nagano"

"まだ建ってまもないのか、とてもきれいでおしゃれでした。お部屋も広く、各部屋にトイレ、シャワーがあり、みんな大満足！出発が早かったので、朝ゆっくりできなかったのが残念でした。 また機会があったら、利用させていただきます。 ありがとうございました。"

"Замечательно провели время, всё что было в рёкане очень понравилось. Но добираться очень очень сложно. Мы от Нагои хотели ехать на автобусе, но билеты на весь день на все автобусы закончились ещё утром. Потому пришлось ехать на такси. От Нагои до рёкана стоимость такси 50000 Йен. Это очень дорого. Жаль что нигде не было информации о том, что покупать билеты на автобус нужно заранее."

"The location is perfect with a sheltered underground walkway from the train station. Plenty of food options nearby. Room is very clean and staff are helpful. Bathroom had a high step and bathtub was high so elderly with knee problems may have a hard time getting into the tub. Breakfast was nothing special, not worth the price. Better to walk less than 10 mins for a nice breakfast that costs 1000 yen"