Hotel Dengan Wifi di Nagano Prefecture, Japan

From the bottom of my heart I would like to express my gratitude to all the staff of the hotel. Your hard work is invaluable! Everything in the hotel is made with love and care. Each piece of furniture is in its place. Everything is harmonious and really magnificent! The service is impeccable. Soft ice-cream and welcome drinks for the guests in the lobby made our waiting for dinner enjoyable over watching a beautiful sunset there. The dinner was amazing with its delicate dishes and polite waiters. Onsen, with its outdoor bath and stunning rooms for women with floor-to-ceiling windows from where you could see the bath itself, is marvellous! I'd never felt such peaceful atmosphere in a ryokan before.

Buffet breakfast was great, children eats free. We have a car so is accessible. Ski field a short 8 mins away. Onsen was nice, unfortunately not all guests followed the rules. Would be perfect if they provided Japanese toiletries in the hotel room (Dove brand provided). Room with balcony was beautiful. Overall we really enjoyed our stay, the facilities, hospitality. Highly recommended.

First of all, the two staff at the check-in counter showed a very strong sense of job burnout on their faces, and the whole check-in process was not very pleasant. However, the next morning during check-out, the ladies at the counter were very professional and everything felt fine. After entering the room, I found it to be very stuffy and hot. When I turned on the air conditioning, it was only heating. Since the weather outside was quite cool, I understand that the system is centrally controlled and set to heating. I then tried opening the window, but it could only be opened a small amount. For some reason, no fresh air was coming in, and the room still felt very stuffy. Later, I went down to the counter (again, the same two male staff from check-in) to ask if the air conditioning could be switched to cooling, but my request was rejected. I then asked if it was possible to borrow a fan, and they refused again with a very impatient attitude. Overall, the stay was not a very good experience. The room itself was actually fine, but it was too stuffy. I hope this review can be helpful to others.

Service: The front desk service was very attentive and welcoming. Amenities: Well-equipped. Environment: Right opposite the subway station, very convenient. Hygiene: Very good, satisfied. This is a great hotel with excellent value for money. I will definitely come back again.

Good accommodation with easy breakfast. Free bicycle and unlimited amenities. However it's hard to close the room's light. Iis a remote control system and it didn't work properly. The location's quite good 10 mins walk from the station but no bus station there plus as it's residential area it's so quiet and kind of scary after the sun set.

This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.

I’ve stayed at many ryokans throughout my travels—often making up half of each trip—but this one felt a bit different. It seemed to be run by just one person, who I assume is the owner. Everything was self-service, which might be understandable considering it was the most affordable option among the ryokans in the area. Most amenities required an extra fee, such as towels. Payment was made by dropping coins into a basket and making your own change, which wasn’t very convenient—especially since I didn’t carry much cash. One thing I appreciated was the luggage delivery service. I was able to leave my bag at the lobby before check-out and have it sent to Toyama Station (for about 4,000 JPY, cash only). What stood out was the creativity in the shared spaces. There were several common rooms designed for relaxing and spending time—perfect if you’re traveling with friends. You could play ping pong, read books, watch TV, or use the canteen, which had a microwave and dishes available. They even had coin-operated massage chairs and a small fitness room. However, I must mention two important downsides: 1. Limited nearby dining options – Many restaurants shown as open on Google Maps were actually closed. The only one that was open had extremely slow service—I waited nearly an hour for dinner. 2. Insects—large ones – Unfortunately, I encountered big insects in my room, which made it hard to sleep. (He even provided insect-catch tape for me while introduce the room) I stayed awake most of the night, worrying it might come back—especially stressful since I had to get up early the next morning to catch a bus to Ogizawa. Minds you, stairs only, need to carry your luggage down by yourself. Overall, while it offers good value for the area and has unique communal features, this ryokan may not suit travelers who prefer full service, cashless payment, or guaranteed comfort.

I had a large tatami room with side sitting area and sink as well as an ante-room. I had three delicious Japanese meals at the ryokan that were served with polite elegance. The two in-house onsen baths were a joy to use after a day of skiing. The staff was knowledgeable about how to get around by the buses and suggested the best restaurants for days that I did not eat at the ryokan. Senshinkan Matsuya was situated in the center of.Shibu Onsen town next to three of the public onsen. I could not ask for a better stay!

This hotel boasts an excellent location, just a five-minute walk to the Karuizawa Outlet Mall, and offers a free shuttle bus service to and from JR Karuizawa Station, making travel and shopping incredibly convenient. The property is surrounded by lush forest and greenery. The guest rooms are spacious and airy, with balconies offering serene woodland views. Each room also features a private hot spring bath, where floor-to-ceiling windows bring the mountain scenery indoors. The buffet breakfast is a delightful blend of local Shinshu ingredients and a wide variety of delicious Western options. There's even a FamilyMart convenience store in the lobby, ensuring all amenities are well-covered. The staff are polite and attentive, and guests can rent bicycles to explore the town, creating a relaxed and comfortable vacation atmosphere. It's the ideal base for short, chartered tours around Karuizawa.

We spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere. I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience. The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery. The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge. Was I would go back to Prince Asama and experience the scenery during a different season!