Hotel Dengan Spa di Somerset, United Kingdom

Stayed for one night and couldn’t fault the location – literally a couple of minutes’ walk from the Roman Baths, Pump Rooms and everything else in the centre. Perfect for exploring Bath on foot. The hotel itself is lovely: modern, spotless, with fantastic facilities. Staff were genuinely friendly and helpful – I sent a message via feedback email for additional biscuits to find they had read the email and dropped them off. They clearly read and act on feedback, which makes a big difference. Only downsides: the pillows are thick and puffy – if you prefer flatter pillows it’s worth requesting in advance. Also, parking is the typical city-centre headache: no on-site spaces, so you’re directed to the nearest public car park about 5-7 minutes’ walk away. Dropping bags means parking temporarily, unloading, then moving the car – and it added roughly £20 per day to the stay. Overall, despite the pillow and parking niggles, I’d happily stay again. Excellent hotel in a perfect spot – just be aware of those two small drawbacks if they’d bother you. Highly recommended overall!

It was a very special reunion for a group of nurses celebrating 50 years since we started our course in May 1975. In those days this hotel was a nurse's home and we all lived here for around 18 months. We had booked lunch,the food was lovely and the service was amazing. We so enjoyed our stay, 5 of us stayed for one or two nights. So beautiful and peaceful, couldn't have been better. Benice organised things for us, highly recommend her if you are booking an event.

The room is actually nice and quite big. There is a living room and a bedroom. Our room faces north, facing the big tree and the house on the mountain in the distance. Both windows can be opened. There are no gauze curtains, only curtains, but the house opposite is not facing is actually okay. The bathroom is very clean, with typical German-style bathroom facilities, wall-mounted toilets, beige tiles, large bathtubs and showers, and a hot towel rack for plumbing. Simple and practical. Facilities: There is no refrigerator in the room, so there is a pantry on the second floor, which has a refrigerator and some free soda, milk, popcorn, and fruit. Two bottles of mineral water are given in the room. After drinking, you can go to the pantry's filtered water facility to fill new ones. Hygiene: The sanitation is okay, at least the bathroom is cleaned very clean. I saw that the bed was made when I came back at night, but they didn't help fold the clothes, which is different from Asian hotels. Service: The hotel bar is very good, a pot of tea is only 4 pounds, and the breakfast is also delicious, so you don't have to go out for breakfast. The service staff are also very enthusiastic. The location is very good, it takes about 10 minutes to walk from the station. Bath itself is very small, so it is close to everything. Overall, it is a good choice to stay in Bath, at least this hotel does not require climbing a slope. 😂

Very nice hotel, service is great and the spa is amazing. Will definitely come back later

The environment is good and the room is big enough. But knowing that there are four of us, there are only three beds, which is a bit inconvenient. The service is not good. When eating, you can hear all kinds of noises from the waiters, which is annoying. The plates fell on the floor twice. If there were no local guests next to me, I would have been too sensitive to think that they were showing off to our family. It is a pity that the service of such a good hotel is not as good as the hotel.

Small luxury hotel I feel relieved to see that it is SLH, but it is unusually understaffed. From check-in to dining in the restaurant, you have to wait, wait, wait. If you don’t understand English, please don’t come. Most of the employees look like college students who work part-time and cannot solve the problem alone. question. The restaurant and bar are good, the room is very big, you need to take the stairs to the first floor, and the bathroom is half a floor up. The swimming pool is small and there are many people. There is a sauna, but it was useless because the temperature was 30 degrees on the day of arrival. Charging the tram is also very funny. It took a long time to fully charge it.

The waiting area for check-in is very British and beautiful. We booked a classic room, which requires us to walk through the main building, pass the garden, and come to the second floor of a stable. The room is clean and the toilet is relatively large. But the location is a bit disappointing. The high price and high positioning of the hotel make us automatically assume that the view of the room will be particularly good, overlooking the city of Bath. The actual situation is disappointing. Looking out is the street view on the other side, and I dare not open the window. The pure British white old man helps you carry the luggage, making you feel embarrassed not to tip. The restaurant is very delicious, and the cauliflower is especially delicious. In this place, you have to keep communicating and making requests. They can do better.

Great stay!

This is a bit out of the way but OK if you are touring the area. A rather faded Edwardian large hotel that is in need of a bit of renovation and redecoration to bring it up to standard. Our room was a bit small and showing its age. The staff were friendly