Hotel Dengan Spa di Yorkshire Barat, United Kingdom

The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay. Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature. When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured. The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected. Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail. Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.

Cleanliness was top-notch, and the beds were incredibly comfortable. The room was spacious and well-equipped with everything we needed for a relaxing stay Perfect location for exploring the city center, with easy access to public transportation. The rooms were modern and well-maintained, and the hotel offered a fantastic rooftop bar with stunning views

Right in the heart of Leeds city centre, this hotel provides good value for money. However, check-in is a bit late at 3pm, and I had to pay an extra £15 to check in at 1pm. Still, I had a nice cosy room to myself at a reasonable price considering its location.

Great clean room with comfortable beds, room modern but missing usb charging points which is a shame but overall very good. Location great for town centre and theatre etc. Parking chargeable but 20% discount for hotel guests so approx £10 for an overnight stay

My 3rd time staying in this hotel this time in room 319 the room was good and bed was comfortable massive bathroom. Only down side to this stay was the fire alarm going off at 6am in the morning. No view from the window and the bathroom door didn't shut as it was hanging off the hinges. But I'd use the hotel again

The location is convenient to go to the town centre, it is around 15-20minutes by walking. The breakfast is really good and delicious. The receptionist is very friendly and polite and the staff member at the restaurant is very nice. It is a decent size of room but it is not very clean, we found rubbish on the floor and in the bathroom. Overall, I am quite happy with my stay so I will stay again if I go to Leeds again.

Absolutely delightful stay. I booked very last minute and didn’t expect much but I received the warmest welcome from Hamid! Despite the very central location, my room was completely quiet up on the 12th floor. It’s a really clean, comfortable, and convenient place to stay. Perfect for a work trip- I’ll definitely be staying here next time I’m up for work too.

It was 4 degrees outside and the windows were left open. The heating system was on max and I could barely feel it, there was also a plug in heater in the room so the hotel obviously know it’s cold in there, but even the portable heater didn’t give out much warmth Room is dated but I expected that for the price, I just didn’t anticipate the lack of adequate heating

We have stayed at this hotel a few times before and would always recommend. Competitive price, good location and especially good if you need a parking space. They offer a £10 discount to park at the citipark so only cost £10 for 24 hours, I don't think you can beat that in Leeds city centre. Room is clean and fairly big!

I’ve stayed here a number of times now and it remains my go-to pick for a cheap hotel in Leeds. All the rooms are uniform and functional, with no frills. It’s big, has lots of rooms and is almost always cheaper than its rivals.

The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay. Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature. When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured. The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected. Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail. Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.

Right in the heart of Leeds city centre, this hotel provides good value for money. However, check-in is a bit late at 3pm, and I had to pay an extra £15 to check in at 1pm. Still, I had a nice cosy room to myself at a reasonable price considering its location.

The location is convenient to go to the town centre, it is around 15-20minutes by walking. The breakfast is really good and delicious. The receptionist is very friendly and polite and the staff member at the restaurant is very nice. It is a decent size of room but it is not very clean, we found rubbish on the floor and in the bathroom. Overall, I am quite happy with my stay so I will stay again if I go to Leeds again.

Absolutely delightful stay. I booked very last minute and didn’t expect much but I received the warmest welcome from Hamid! Despite the very central location, my room was completely quiet up on the 12th floor. It’s a really clean, comfortable, and convenient place to stay. Perfect for a work trip- I’ll definitely be staying here next time I’m up for work too.

We have stayed at this hotel a few times before and would always recommend. Competitive price, good location and especially good if you need a parking space. They offer a £10 discount to park at the citipark so only cost £10 for 24 hours, I don't think you can beat that in Leeds city centre. Room is clean and fairly big!

It was 4 degrees outside and the windows were left open. The heating system was on max and I could barely feel it, there was also a plug in heater in the room so the hotel obviously know it’s cold in there, but even the portable heater didn’t give out much warmth Room is dated but I expected that for the price, I just didn’t anticipate the lack of adequate heating

I’ve stayed here a number of times now and it remains my go-to pick for a cheap hotel in Leeds. All the rooms are uniform and functional, with no frills. It’s big, has lots of rooms and is almost always cheaper than its rivals.

What a beautiful stay I had! A friendly and welcoming team displayed above and beyond service during my whole stay! Thank you!

Just across the road from the train station so ideally located in the city centre. Check in is real easy and the staff very friendly and helpful. Not that I watched the TV but they have decent sized TV's in the rooms too...

Stay here a lot and consistently good. Lovely rooms and very clean, especially bathrooms. Great water pressure too! Comfy beds and good selection of channels on tv. Good selection at breakfast and friendly attentive staff throughout. Only minor grumble was the lifts on this stay. Took ages for them to arrive and always very busy because of this. It was a Saturday though.

Cleanliness was top-notch, and the beds were incredibly comfortable. The room was spacious and well-equipped with everything we needed for a relaxing stay Perfect location for exploring the city center, with easy access to public transportation. The rooms were modern and well-maintained, and the hotel offered a fantastic rooftop bar with stunning views

Great clean room with comfortable beds, room modern but missing usb charging points which is a shame but overall very good. Location great for town centre and theatre etc. Parking chargeable but 20% discount for hotel guests so approx £10 for an overnight stay

My 3rd time staying in this hotel this time in room 319 the room was good and bed was comfortable massive bathroom. Only down side to this stay was the fire alarm going off at 6am in the morning. No view from the window and the bathroom door didn't shut as it was hanging off the hinges. But I'd use the hotel again

I recently stayed at the Campanile Hotel in Bradford and I have to say, I was impressed with my experience. The room was clean and spacious, which made my stay very comfortable. I particularly liked how the bathroom and toilet were separated, adding an extra level of convenience. The staff in the restaurant and the bar were absolutely exceptional, providing top-notch service and serving excellent food. The reception staff were also friendly and helpful, making the check-in and check-out processes smooth and easy. Overall, I had a great stay at the Campanile Hotel in Bradford and would definitely recommend it to others. While my stay at the Campanile Hotel in Bradford was mostly positive, there were a few things that I didn't like. Firstly, I found that the housekeeping staff were a bit intrusive. They would knock on my door before 12.00 and then walk into the room without waiting for a response. This made me feel uncomfortable and like my privacy was being invaded. Additionally, I found that the check-out process could have been smoother. I had rebooked my room day by day and had informed reception that I would be staying longer, but the housekeeping staff kept knocking on my door early in the morning.

Really liked this hotel. It was very clean with all the basic facilities. Food was great as we enjoyed both breakfast and dinner. Staff were very friendly and welcoming. Good sized very comfortable rooms. Great value for money. Would definitely recommend.

It was 4 degrees outside and the windows were left open. The heating system was on max and I could barely feel it, there was also a plug in heater in the room so the hotel obviously know it’s cold in there, but even the portable heater didn’t give out much warmth Room is dated but I expected that for the price, I just didn’t anticipate the lack of adequate heating