Hotel Dengan spa di Piedmont, Italy

While the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating. The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags. The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight. Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay. Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.

During my recent stay in Torino, I was pleased to spend a weekend at the Belezia Palace Luxury & Spa, an experience that has been far beyond expectations. Situated in the heart of the city, this hotel encarnates a perfect balance between historical elegance and modern comfort, offering a refined and relaxing stay. One of the hotel's strengths is the wellness area, a real jewel in a suggestive architectural context. The warm indoor pool, with soft lights and marble details, is perfect for relaxing after a day to explore the city. Water is kept at an ideal temperature, and hydromassage seats help dissolve any muscle tension. The Turkish bathroom is spacious, clean and equipped with a aromaterapy system that makes the experience even more sensory. Heat and covering vapours, combined with natural essences, promote deep purification of the skin and a general sense of regeneration. Even those who are not used to this type of treatment will be pleasantly surprised and reinforced. The Finnish sauna completes wellness experience in an excellent way. After a few minutes inside it, you feel a feeling of light and wellness hardly describeable. There is also a relaxing area with tisane and fresh fruit, perfect to finish the path. The staff is always careful and discreet, ready to meet every need with professionalism. In short, the Palace of Belezia is not just a hotel, but a real luxury and quiet home. I strongly advise those who seek exclusive and regenerative experience in the heart of Torino.

Очень дружелюбный, приветливый, внимательный персонал

Villa crespi is absolutely beautiful!  And the staff are wonderful. And the location is a nice walk to town. However I have no idea how they received a gold key last year!  The rooms were so hot I could not sleep (march) and I asked them to turn off the heat!  But that did not work. I also asked them not to continue spraying perfume all over my room because I was allergic… however housekeeping continued to do so until I locked them out. In addition the mattress was limp and old- very uncomfortable. The shower is vintage and needs to be upgraded- nice to loook at but impossible to shower in if you stand over 5’2”!

The hotel was very comfortable and very comfortable and the room was perfect. The price was unbattable (low season) and excellent price quality ratio. It is true that some details are a little overlooked but nothing special. I would strongly advise this hotel to all my friends and relatives!

Very nice staff, clean, nothing to complain about, and a great location. Unfortunately, all this is spoiled by the lack of soundproofing, both between rooms and outside noise. A tram passes nearby, making you feel like you're on the sidewalk. I was in room 234; the parquet floor is extremely noisy, so be careful. Despite the €25 a night garage, take it as a guide, or you might get a nice surprise when you wake up, like me, with a broken window. Nothing was stolen; I think it was just a fan of French license plates. Personally, I won't be going back.

Rooms are small and uncomfortable . Restaurant and bistro are not available for dinner on Saturday

My intended booking was at splendid hotel in lugano but once I went there I realised that it was at baveno 😅 ,so I took a taxi for 350 euro to go there . The front desk upgraded my rooms to lake views for 80 euro/night. The gym is for 12 euro /person, the breakfast is about average nothing special. The front desk are nice people but they put an extra service charge for that(optional). The view from the balcony was beautiful.

Perfect location: right between the airport and the city of Turin. The bus station is in front of the hotel entrance and the metro only few minutes away. Better than staying in an expensive hotel in the city centre.

Safe and Good location. Just take a short tram ride to  beautiful old town. Room is quite basic and small but functionals. Kettle is provided with some tea sachet. No coffee.  But made up by the owner by offering us an appretif before our dinner.  Buffet breakfast is reasonably price @€9.00. Refer to photos.  Valet parking only €15/day right in front of the hotel. Very good and reasonable.