Hotel Dengan spa di Zagreb County, Croatia

Fantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.

The hotel is right in the city center, just a 10-minute walk from the University of Zagreb. You simply turn left out of the hotel entrance and walk straight. There are many historic buildings nearby, making it a great area for a stroll. The hotel facilities are a bit dated, but the room size is decent, with enough space left after opening two 28-inch suitcases.

1. Good location, convenient. 2. A male receptionist checked me in with a blank expression, no greeting, and a cold, unfriendly demeanor. (I read many reviews about friendly service at this hotel, a stark contrast.) The next morning, while having breakfast, I saw him again, lazily sitting at the front desk scrolling on his phone. (Staff at other hotels greet guests, but not at this hotel.) 3. Breakfast was good, with an à la carte menu (abundant selection).

Hotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets. Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.

The room facilities were a bit old, but everything else was great, especially the rich breakfast. The lobby and restaurant were beautifully decorated.

Overall, it was a good stay with comfortable rooms and good service. However, the bathroom had no door, which was inconvenient and lacked privacy. The parking fee for hotel guests was also quite expensive and disappointing.

the hotel is so clean, big room, good breakfast, serve halal food as well. but the location is a bit far from the old town. overall its good hotel

The room (twin bed) is large and clean. The staffs are also very friendly. Althought the food selection during the breakfast is a bit limited, but the taste is quite nice with a comfortable dining environment as well. The hotel location is a bit far from city centre, but there is a tram station nearby the hotel, which is within 2 to 3 minutes walking distance.

The hotel is relatively new, with complete facilities and no peculiar smell. It is convenient for business travel. There are two large shopping malls within walking distance, which makes shopping convenient. There is a free indoor swimming pool and gym. The overall stay experience is very good. It is recommended for business travel and tourism shopping.

Hotels outside Budapest, consider a hotel on the way back to the city for convenient parking. The room is acceptable and the service is average. Dinner in the hotel restaurant, not too expensive, the product is also decent, nodding the head but on the table, said to be free, but there is an inexplicable charge on the final bill, it is estimated that it is a disguised header charge.