Hotel Dengan Spa di Zagreb County, Croatia

Hotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets. Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.

Very nice hotel with great amenities; a welcome drink, pool, gym, and a spa (extra cost). There was also a rooftop space/bar (didn’t go to see) - the reception staff were very pushy to get people to attend giving a 10% discount for consumption. The room was very nice and clean, a smart TV welcome with the guest name, free water, coffee and tea. There was also a smart panel to control the lights and air conditioning, it did get warm in the room and the temperature didn’t seem to correlate to the ac thermostat. The bed was comfortable however it was a hard mattress, may find it a little difficult to find comfort if used to a softer mattress. The hotel is an art lovers paradise, there were artworks throughout the public spaces and room by the artist Boris Bućan - the hotel offered a guided tour to view all throughout the hotel. Great location and close to many tourist attractions, restaurants and supermarkets.

Sehr saubere Zimmer, gute Betten, gut ausgestattetes Bad. Check in erfolgte schnell, in guter englischer Sprache. Essen im Restaurant, gutes Preis-Leistungsverhältnis. Das einzige was wir bemängeln ist das Frühstück. Die Auswahl ist völlig in Ordnung nur das Personal war an diesem Morgen überfordert. Als wir um 7:30 Uhr zum Frühstück gingen, hatte eine größere Gruppe vor uns gefrühstückt. Es gab keine Kaffeetassen, anstatt Milch kam nur Wasser aus der Kaffeemaschine und das nachlegen dauerte lange. Kein sauberer Tisch im Frühstücksraum obwohl 80% leer. Gut, dass man ins Lokal ausweichen konnte. Da könnte man bessere Lösungen finden. Ansonsten haben wir uns wohl gefühlt.

離機場很近，十歐元就夠了，不需要提前約，優步隨時可以叫到車。就是去市裡面有點遠。早餐還可以吧，有中國人能吃的烤腸香腸累的食物。

Nicest hotel suite i have ever seen. The sheets and the room were clean, had additional blankets in the closet. Big bright bathroom. Has a nice tv inside. Bed was comfortable. Really private area

The hotel itself is nice, but the room was very dirty. And I’m not talking about minor surface dirt - it was clear that proper cleaning had not been done for a long time. There were layers of dust, a dirty carpet, stained doors, etc. We also booked parking, but no one explained where exactly we should go or how to enter. When we called the hotel from the parking area, no one opened the gate. We had to go to the hotel in person and ask again. These are things hotel staff should explain proactively and clearly, rather than guests having to chase this information themselves. Overall, the hotel itself is not bad, but the dirt and the passivity of the staff completely spoil the experience.

Located about 15-20 minutes walk from the central bus station or about 5 minutes via taxi. A mix of tram and walking would take you 15-20 minutes. Surrounded by a pizza takeaway, coffee shop, bakery and mini mart. About 20 minutes walk to the main town centre or take the tram just outside the hotel. You can take a taxi which is generally outside. The surrounding area is safe but looks a bit run down because of graffiti. The hotel reception is immaculate. Customer service is really good and you can leave your bag if you check in early (3pm check in). The first floor has a pool (free), limited gym (free) and spa (paid). Restaurant and bar at the ground floor. The room is immaculate but looks a bit dated. King size bed is very comfortable and a bonus. Blankets are comfortable and weighted. Air conditioning is strong but a bit loud. Kettle, free coffee/tea, complimentary waters, iron/ironing board, hair dryer, robes/slippers, and towels available. Shower is strong with two different heads. The shower sprays everywhere on the outside floor due to a poor glass shower curtain. Noise? Rather quiet but can hear noisy people shouting in the corridor. TV is old and dated. Plugs on both sides of the bed (European style). Overall, a decent hotel for the price.

The room (twin bed) is large and clean. The staffs are also very friendly. Althought the food selection during the breakfast is a bit limited, but the taste is quite nice with a comfortable dining environment as well. The hotel location is a bit far from city centre, but there is a tram station nearby the hotel, which is within 2 to 3 minutes walking distance.

衞生條件很棒，整體寬敞明亮，服務人員態度也特別好。800米之外有一個熊貓中餐館，味道也不錯，衹是價格有些。。。。。

酒店整體體驗特別好，地理位置很方便，出行吃飯都很近。房間乾淨整潔，衞生做得很到位，床品柔軟舒適，睡得很安穩。前台服務熱情周到，辦理入住退房效率很高，工作人員態度温和有禮貌。洗漱用品齊全，熱水充足，隔音效果也不錯，安靜不嘈雜。性價比很高，入住體驗感滿分，下次來還會選擇這家！