Hotel Dengan Spa di Zagreb County, Croatia

Nice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.

Very nice hotel with great amenities; a welcome drink, pool, gym, and a spa (extra cost). There was also a rooftop space/bar (didn’t go to see) - the reception staff were very pushy to get people to attend giving a 10% discount for consumption. The room was very nice and clean, a smart TV welcome with the guest name, free water, coffee and tea. There was also a smart panel to control the lights and air conditioning, it did get warm in the room and the temperature didn’t seem to correlate to the ac thermostat. The bed was comfortable however it was a hard mattress, may find it a little difficult to find comfort if used to a softer mattress. The hotel is an art lovers paradise, there were artworks throughout the public spaces and room by the artist Boris Bućan - the hotel offered a guided tour to view all throughout the hotel. Great location and close to many tourist attractions, restaurants and supermarkets.

Sehr saubere Zimmer, gute Betten, gut ausgestattetes Bad. Check in erfolgte schnell, in guter englischer Sprache. Essen im Restaurant, gutes Preis-Leistungsverhältnis. Das einzige was wir bemängeln ist das Frühstück. Die Auswahl ist völlig in Ordnung nur das Personal war an diesem Morgen überfordert. Als wir um 7:30 Uhr zum Frühstück gingen, hatte eine größere Gruppe vor uns gefrühstückt. Es gab keine Kaffeetassen, anstatt Milch kam nur Wasser aus der Kaffeemaschine und das nachlegen dauerte lange. Kein sauberer Tisch im Frühstücksraum obwohl 80% leer. Gut, dass man ins Lokal ausweichen konnte. Da könnte man bessere Lösungen finden. Ansonsten haben wir uns wohl gefühlt.

酒店就在中央車站隔壁，出行很方便。給我們的房間帶有陽台並且正對着維蘇威火山，拖鞋、洗髮水等一次性用品也都一應俱全。一家三口住正好，還是很推薦給大家的。

離機場很近，十歐元就夠了，不需要提前約，優步隨時可以叫到車。就是去市裡麪有點遠。早餐還可以吧，有中國人能吃的烤腸香腸累的食物。

I recently stayed at the Sheraton in Zagreb and found the experience to be quite average. While the staff were friendly, the accommodations were disappointing, especially for a hotel rated 5 stars—it had more of a 3-star look and feel. The lack of windows made the rooms feel stuffy, and the carpet was noticeably dirty. The bathroom was small, the TV was outdated and small, and not all channels worked. The rooms overall felt old and in need of renovation, which was a stark contrast to the beautifully renovated front desk area downstairs. The bright, modern lobby clashed with the dark, outdated corridors and old rooms, leaving much to be desired. I had hoped for better given the brand's reputation. While the service was good, the overall accommodations did not live up to the rating or expectations.

Nicest hotel suite i have ever seen. The sheets and the room were clean, had additional blankets in the closet. Big bright bathroom. Has a nice tv inside. Bed was comfortable. Really private area

Check in took excessively long they had the chance to pre-check as in as we were seating at the restaurant. Food was good and restaurant staff efficient. Decent breakfast

The hotel is very close to the town centre. There are many good restaurants around and the hotel staff are very friendly. The junior suite is very spacious and clean. Will book again if we visit Zagreb again.

the hotel is so clean, big room, good breakfast, serve halal food as well. but the location is a bit far from the old town. overall its good hotel