Hotel Dengan spa di Capital Region, Iceland

Great location in the city center. Comfortable room with nice view.

Extremely satisfied with this hotel! First off, the staff were all very polite and friendly. Also, before checking into this hotel, we had just finished an 8-day, 7-night island tour. Since there were luggage size restrictions on the tour, it was a huge relief that this hotel allowed us to store some of our luggage while we were away. Upon entering the room, the facilities were even better than expected. There was plenty of space to put our belongings and hang clothes. The lotion provided was also very useful, especially given how dry it can be in the room. I will definitely book this hotel again if I come back to Iceland!

CityHub’s location was perfect! Right in the heart of downtown Reykjavík. The hot tub was absolutely fabulous during a cold morning rain. The rooms were futuristic looking with lights and sounds depending on your choice of mood. The beds were super clean and comfortable! Their key card was a wristband that you could place over your wrist so you don’t have to worry about losing your hotel card or trying to figure out the code to your room. The bathrooms were spotless and had continuous music with a good beat playing from the background so you can listen and dance a bit while brushing your teeth. They had a great system used in the dining area when pulling your own draft beer or other drinks and the atmosphere at night was peaceful and relaxing. The morning shift staff member which I believed was the owner was extremely friendly and helpful as well as the night shift staff member. However, there was one day shift staff member that wasn’t so helpful and was quick to negative judgement. There was also an additional fee that wasn’t mentioned when booking the room online. Other guesthouses did not allow it or it was probably already added into the package deal that you bought.

My stay at the Hilton Reykjavik Nordica was, overall, very satisfying. The hotel itself is spacious and comfortable, with a clean and modern design that perfectly captures the fresh Scandinavian aesthetic, while also offering the refinement and convenience expected of a high-quality accommodation. The front desk staff were excellent; check-in and check-out were efficient, and communication was smooth, making them feel both professional and attentive. My room was spotless and quite spacious, with a comfortable bed that ensured a great night's sleep. The attention to cleanliness details made me feel very secure and at ease. The hotel breakfast is also commendable, with a wide variety of fresh options that perfectly met my dining needs during the trip. While not in the absolute city center, the location is still convenient for getting around, and the quiet surroundings are ideal for a good rest. The hotel's facilities are comprehensive, providing a consistent and reliable stay. Whether for a business trip or a leisure vacation, you'll experience excellent service and quality here. All in all, this hotel offers a great combination of comfort, service, and brand assurance. My entire stay was pleasant and effortless, making it a highly recommended and quality accommodation option when visiting Reykjavik.

A once-in-a-lifetime trip made more meaningful and charming by world-leading staff and service. We messaged ahead and told them that we were on our honeymoon. Iceland is a unique place on Earth, but almost as surprising as the geology, geography and weather was just how remarkable and excellent this hotel was. Its location was outstanding right in the old city centre and an easy walk to boat trips (for organised bus trips, which all use the same bus stop numbering, the nearest bus stop is number 5, about 5 minutes’ walk away), the breakfast was splendid and the room was unbelievably cosy, which was particularly welcome after a winter’s day adventuring amongst the ice and snow and especially the epic and cold wind. This once-in-a-lifetime trip was made extraordinarily special by the outstanding and attentive staff who really impressed with their thoughtfulness and commitment to excellence throughout. We cannot thank the whole team enough, both everyone we met as well as everyone who worked behind the scenes, for delivering a world-leading stay. We felt exceptionally lucky to have chosen this hotel, and so delighted that we did!

The hotel sits on a street corner, with easy access to the city centre and a nice view of the harbour. Clean and warm, with enjoyable breakfast. The sauna and relaxation areas are not huge, but offer a nice opportunity to unwind after a long day out in the cold weather. The staff are friendly and happy to help with eating suggestions and deals available. I would definitely go back in the future.

I checked in at 2 a.m. at night. I'd mentioned it in an email, but that wasn't necessary because the front desk is open 24 hours. I was checked in very quickly. The room was spacious, but even if it's a four-star, it doesn't feel up to European standards. The room was actually quite good. Large, well-designed, and had a comfortable mattress. I saw someone else's hair on a throw pillow, which was a bit of a bummer. Overall, it was fine. Would I choose this hotel next time? If I had other options I've stayed in in Reykjavik, I'd choose them. But only because the rooms in this hotel actually look older.

Beautiful hotel and excellent location (I had a view of the main square and parliament building). The staff was very helpful, professional and friendly. Food in the restaurant was superb with selected dishes from the local cuisine. The Spa design has taken inspiration from Icelandic nature in both colours, materials and textures, and is a fantastic addition to the experience with thermal pool, steam room, sauna, cold mist/rain and cosy relaxation areas.  Would highly recommend choosing this hotel when visiting Reykjavik, or using it as a base when exploring further around.

Really good location, near the city centre area and the service is awesome. Super friendly service staff and bar tender. Hotel looks great and the rooms are clean. Just take note some of their rooms at the top floor has the constraints of the roof where the ceiling is slanted, you may knock your head like i did. And the lighting can be quite dim. Other than that, great room great hotel great place.

The hotel is located in the city center with convenient transportation. The front desk service is very nice. The room is very large, and the mini bar is free on the first day. There is a hot tub and sauna on the basement floor, which is very refreshing before going to bed every day. The breakfast is 5200 Icelandic kronor per person, which is equivalent to 300 RMB per person. The hotel computer system needs to be updated. When I arrived at 8:30 pm that day, the hotel said that I had not paid the room fee. I contacted Ctrip to let me pay first to check in. Ctrip followed up, but when I wanted to pay, the system could not enter the payment...