Hotel Dengan Spa di Lazio, Italy

The hotel’s location is excellent—only a 7-minute walk from the train station, and most of Rome’s must-see sights are within about 20 minutes. If you want to stay in the center of everything, this place is a great choice. However, the service was a nightmare. The elevator is almost a joke: maximum 2 people, extremely slow (luckily my room was on the 2nd floor). Maybe it’s cultural differences, but the staff here were the rudest I’ve ever experienced. My flight from Nice to Rome was canceled, which meant I lost a night at the Hive. I called to ask for help canceling that night—it wasn’t my fault for not showing up—but both Trip.com and the hotel staff were completely unhelpful. Very disappointing and frustrating. My room was close to construction, non-stop noise over the night. Bottom line: the location is great, but don’t expect any favors or kindness from the hotel. When you’re already stressed, their cold and unfriendly attitude will only make things worse.

The hotel is very comfortable and clean, the top staff, offers two piacines, restaurant, bar, nothing missing.

We stayed in this building in mid-November and, besides some small problems with the heating of the room, we can say we were well!

The hotel's reception staff are very welcoming and helpful. Good breakfast. However, for a 4-star hotel, there are areas for improvement, such as the expensive tourist tax for two nights, which is €30, the wait time at the bar for someone to come and see you, the lack of bathrobes in the room when we arrived, which we had to ask for to use the spa, the small bathroom with the toilet inside, the lack of insulation; we could hear the showers running, and when we arrived, there was a pair of socks from the previous guests that hadn't been removed.

The hotel's classy area, very clean, in the room there is everything you need, there were even tea, tea, coffee and honey! Very cool hygiene, there is everything from soap for hands to makeup. The room is fresh. Staying in the hotel was very comfortable. Very soft towels! The only one, is far away, but it is more like even his plus, TK very quiet and no crowd of tourists. I recommend this hotel.

The bed was very comfortable but the room was dark, musty and smelled damp. Difficult to open the shutters which are high and very dirty to touch. Couldn't leave window open to air room as on ground floor. First impression of room was looking at threads hanging down from the stairs to the bedroom- looked like cobwebs at first - could be easily remedied. No explair in bathroom- not good.

Lovely place, helpful staff and very clean environment. Free mini bar everyday as well. Though a bit far from the main city Center, there is a bus stop right by the hotel that connects you to the metro that goes into town. Generally a good experience. Would definitely stay here again.

my family had a perfect moment. The hotel was clean and the staff were really kind to us. The interior was awesome (perfect for taking SNS photos) while we were staying at the hotel, a local party was hosted. Fortunately, we were able to experience the party. it was the best moment of our trip.

Good and comfortable stay. Like the location as it is not so far from the places that we would like to visit.

I had a pleasant experience staying at this hotel. The room has enough size for the two of us and the bathroom was fairly good. I have tried eating breakfast but I think it was a bit pricey. I love the location as it was quiet. I will definitely recommend this place to friends who are planning to visit Rome. The room rate was fair.