Nicely renovated hotel. Unfortunately staff are new and surprising not many front desk staff can converse in English.
Breakfast was good with many choices. However, we couldnt eat most of the time as my family has to go for activities early like skiing and local tours. The cafe staff allows us to start breakfast before the opening time but an English speaking lady with a coat turned up one morning and stopped us from starting breakfast early before the opening time. She was so rude and told us wait till 630 before we can touch the food!
I dont see why we cannot start with cereals that was already on display.
I will return to stay as the hotel is new, rooms are large and the onsen is clean and comfortable. There was a gym and laundry facilities too
Our group enjoyed a lot in this hotel,
The location is close to everywhere.
Breakfast is the best for my entire trip to Hokkaido comparing to other hotel.
They offer free pillow n aroma of your choice during your stay.
Bahagian dalam bilik adalah luas dan selesa seperti yang ditunjukkan dalam foto, dan saya sangat berpuas hati dengan perkhidmatan bilik dan perkhidmatan hotel (spa, kemudahan senaman, restoran, dll.). Lobi hotel sangat cantik dengan suasana hotel yang asli, dan kakitangannya ramah secara keseluruhan. Oleh kerana lokasinya, ia berbaloi untuk berjalan ke Stesen Susukino atau Stesen Sapporo, tetapi pemandangan luar tidak begitu cantik. Namun, memandangkan Taman Nakajima, tempat yang bagus untuk mengambil gambar, berada di hadapan, saya tidak fikir ia adalah satu kelemahan. Ia adalah pengalaman yang sangat memuaskan, dan saya sangat mengesyorkan hotel ini.
Hotel berhampiran Susukino,Sapporo100% pelancong memilih kawasan ini
PPengguna Tetamu2025.07.04
Hotel ini baru dibuka, dan kemudahan bilik sangat baru, terutamanya pancuran mandian mempunyai jumlah air yang banyak, yang sangat selesa. Daftar masuk layan diri juga sangat mudah, dan daftar keluar juga layan diri, yang sangat mudah dan mudah.
Amazing hotel. Close to the TV tower and the park. The train station is also not far away. It's convenient for when you have to walk with your luggage in the snow. Relaxing hot bath. Lavish breakfast with a lot of options. Outstanding service.
The only complaint is that the laundry service was closed for the holidays and there is no self service laundry in the hotel. The closest one was 20 minutes away.
Location: Within the airport international terminal. Short indoor walk from Arrivals. Very convenient.
Atmosphere: Calm, quiet and friendly. Warm welcome. Full of artistic features.
Rooms: Well appointed, spotlessly clean. Spacious. Quiet. Comfortable beds.
Amenities: Library. Tea House and Onsen
Breakfast: Lovely breakfast spread. Delicious ramen.
We would love to be back.
A huge hotel without any personal attention. No hello when you enter the shop of the hotel, this is the first time for my experience in Japan. Cleaning service is not optimal, still some plastics left behind on the desk between the guide. No tea bags in the room when we want to have a cup of tea, go to reception to get the tea bags and the first thing the staff asks is which room number, after that then I get the tea bags, no any apologies for no tea bags available in the room.
The hot spring is huge but also a lot of people, very crowded, no space and no time to enjoy the hotspots spring. One very good thing, you can get an icecream after the hot spring.
The staff was very friendly and welcoming. They kindly instructed us into the designated parking space before we checked in. Not only was the hotel near to the Sapporo Station, one of the biggest transport hub in Hokkaido, but also a near proximity to many stores and restaurants, like Donki. The room was decent and clean, and for this price, the space is adequate for two person to stay comfortably.
Overall would try again.
This hotel is perfect if you don't want to walk far from Sapporo station and you need to leave early for the airport. Just a few minutes beside Stellar Place mall. Check in is strict as with all hotels in Japan at 3pm. The best part is the view. I got the room at level 34 facing north side of Sapporo and it was breathtaking. I booked 2 rooms and the staff was kind enough to accomodate my request for the rooms to be nearby. We got rooms next to each other. It was initially full booked and once I saw rooms available at the last minute, I took it. No regrets. The rooms are spacious too. Amenities are complete with both body and skincare products too. Breakfast was add on and we chose western cuisine. There were varieties but not that amazing. But the 360 view at the 35th floor restaurant is worth checking out.
Such a beautiful place! Service is top notch from the entrance to check in! Absolutely love this cosy place! Rooms were large and has the best view of the lake! The open air rooftop onsen was so pretty, it felt like we were with the seagulls flying past! The dinner and breakfast were top notch! We would love to come back again! The views were truly breath taking! No regrets about booking here! They have bicycles if you want to ride around the lake, rent them at Select 108. Oh and your doggo is welcomed here too!
Hebat
1489 ulasan
9.2/10
Harga bermula
US$ 268
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Spa di Hokkaido
Terokai Ulasan Tetamu Hotel di Hokkaido
Lihat semua
/10
GGuest UserThe room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
GGuest UserThe hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand.
GGuest UserThis was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!
TTutusThis was the most anticipated part of our entire trip, and it certainly didn't disappoint!
#Hotel Location: Excellent. It's right on the hot spring street, and behind it is the pier for lake boat tours (Happy Boardwalk).
#Hotel Service: They upgraded us to a large suite for free, and the view was absolutely fantastic. I loved the suite's layout, amenities, and the smart toilet. The outdoor hot spring faces the lake, and the male and female baths rotate at different times, so you can try them all (っ˘ڡ˘ς)♨️
The buffet was also good, and we additionally ordered a red king crab which was delicious. You can book many activities and experiences at the hotel. There's an outdoor shop called Siri on the first floor of the hotel where you can book activities like hiking and lake tours. My friend and I booked the night forest light show at the front desk. The only thing worth complaining about is how ugly the hot spring robes are – absolutely no desire to take photos in them!
AAnonymous UserThe hotel is located between New Chitose Airport and Sapporo city center. It takes about half an hour to reach Sapporo. If you're looking to shop, staying in Sapporo is more convenient. However, this hotel is a good option if you have an early flight the next day. The room had a very strong disinfectant smell; I suggest the hotel improves its ventilation.
HHaibushiyinweiwokeaiThe views are absolutely amazing, no doubt about that. However, getting to the hotel is a hassle. You can only book their shuttle or take a taxi. There isn't much good food at the hotel either; you have to go all the way down the mountain to eat. Compared to being down the mountain, the view here just adds the sea view. Unless you specifically want to ski up here, I don't think it's worth it, as the ski resort isn't particularly outstanding, though it might be good for kids. Overall, it's not worth the trouble (not that the price isn't worth it, but it's not worth all the inconvenience).
NNS21Excellent service. Love their facilities, especially the playroom and the onsen. The hotel is new and clean but the room is a bit small, but we still love it. Thank you so much ♥️
If you’re lucky, you’ll get a beautiful view of the snow mountains.
AAnonymous UserLocation: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform.
Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath.
I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks.
GGuest UserThe place is such a beautiful accommodation. The views from the lobby, corridors and rooms is breathtaking. Gives a calm relaxing vibe. Rooms are very spacious and comfortable. Modern design. Lobby is very cozy and staffs are friendly. Will definitely stay with here again if I visit Lake Akan area again.
VverazheFirst time staying at an OMO hotel, and this one in Asahikawa is about a 10-minute walk from Asahikawa Station. It's quite family-friendly, with various animal themes throughout. The lobby has a great vibe, and they offer welcome drinks and snacks after 3 PM. There were a lot of Westerners here, likely for skiing, as the hotel provides free shuttle services to the zoo and major ski resorts. The room itself felt a bit dated, and the bathroom facilities were just average. However, the amenities in the public bath were Hoshino Resorts' own brand, which was a nice touch. Breakfast was more Western-style, and the dishes were beautifully presented.
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