Pangsapuri di Boracay Island

Everything went well. With an average buffet breakfast and I really love the pancake. Beach front. Only issue was the leaking aircon and suddenly makes a aound as if someone is drilling.

The place is so nice 👍, I highly recommend this hotel to all other Boracay Visitors. First, the location is so close to the beach front just a minutes walk when you want to experience the sunset, the room was excellent every facilities work well, we had a good sleep it’s like they have noise cancellation 😂🤣that I don’t get to hear some noise outside the hotel room. The breakfast was so yummy and staff served as well on our needs when at the restaurant. The staff,Gosh!! They’re so accommodating and they’re so nice and kind staff, they make sure to greet us every time we get to cross our path inside the hotel. I could say this hotel is superb! Surely,be staying here when we get back in God’s perfect time! Thank you Ferra Hotel & Keep up the good work !

While my stay at this hotel had some positive aspects, a few notable issues detracted from the overall experience. Upon arrival, I encountered persistent problems with the room’s card key system. After being issued two card keys, neither worked to unlock my room door, regardless of how they were used. When I returned to the front desk, I was told—incorrectly—that I must have deactivated the keys, even though they had been in my hand for less than two minutes. The staff reactivated the keys, but they still didn’t work. A housekeeping staff member attempted to assist me, confirming the keys were faulty and using their own master key to grant me access. Despite this confirmation, the front desk staff seemed skeptical until they heard directly from housekeeping, which I found frustrating. Additionally, the room’s sliding door had a noticeable gap that would not close properly. This became particularly problematic on a windy, stormy day, as the door rattled, pulled apart, and emitted a loud whistling noise. My initial request to have the door fixed resulted in housekeeping advising me to “press as hard as I could” or simply tolerate the gap. After enduring the noise for one night, I requested a room change, but the new room also had a gap in the sliding door. Again, I had to insist on a solution, which seemed like an inconvenience for the front desk staff. That said, the dining and housekeeping staff were outstanding—friendly, accommodating, and professional. These teams clearly prioritize guest satisfaction, which was a redeeming aspect of my stay. Unfortunately, the front desk service, particularly from one male staff member, left much to be desired. In summary, while some areas of the hotel staff excelled, the front desk (specially the male reception member) team could benefit from additional training in customer service to ensure guest concerns are addressed with care and urgency.

We recently had an overnight stay at Henan Regency Boracay, Station 2 and it was a nice experience. Location: The hotel is ideally located at Station 2 with easy access to restaurants, shopping, and the beach Check-In/Check-Out: The check-in process was smooth, and the staff at the front desk were friendly and welcoming. I did experience a slight delay during check-in due to a room request initially located at the East Wing where construction is being made, but it wasn’t a major issue. They upgraded our room and placed us near the swimming pool and breakfast buffet area. Room: The room was spacious and well-appointed. The bed was incredibly comfortable, and the room was equipped with all the amenities you’d expect, including a welcome home chocolate pieces, coffee machine, and Wi-Fi. The bathroom was modern, with a large walk-in shower and bath tub. However, I did notice a bit of noise because we were at the ground floor, which might be an issue for light sleepers. Facilities: The fitness center is well-equipped for a hotel gym, and spa for relaxation. Hotel kept the pool clean, hygienic and it looked inviting. Breakfast in the morning was a highlight with a variety of options, from fresh fruit to made-to-order omelets. The staff in the restaurant were attentive and friendly. The hotel also boasts the singing and dancing chefs which gives entertainment to all guests Service: The service was generally excellent. Staff went out of their way to ensure a comfortable stay, and housekeeping did a great job of maintaining cleanliness. The concierge was helpful in providing recommendations for local attractions. Cons: While the hotel overall was excellent, the street noise in my room was a bit bothersome at times. Additionally, the prices for dining and drinks at the hotel were on the higher side, but that's expected at this level of accommodation. Conclusion: The Henan Regency Hotel offers great value for its location and amenities. I’d definitely consider staying here again, though I might request a room on a higher floor for a quieter experience.

We had a wonderful stay here at fairways! All staffs are very friendly and accommodating. The property was very spacious and they even have a big private beach. Our room was very clean and smells so good. The best part is the pool party where my kid had so much fun because of the bubbles! Also there are different restaurants to choose from. For me this hotel is underrated. It should be 5 stars!!!

From the moment we arrived we were made to feel safe, comfortable and every single need was catered to. Traveling with our 1 year old son for the first time, the stay at Movenpick was exactly the right place. Amazing amazing staff: Our transfer by private boat, van and bus was organised perfectly. Checking in and out - staff are friendly. Concierge and staff assistance with transfers/ in town travel and anything else - exceptional. Staff at the pools, beach, restaurants, daycare, shops, cleaning staff - all are exceptional and truly warm and friendly. Amazing food and drinks, pool and beach is amazing and we truly cannot say enough how well we were treated and spoiled. Special shoutout to: Rianne, Honey, Antonet, Mia, Cara and Brooks for greeting our boy by name every day, spending time with him, making him laugh all while making sure we are comfortable and enjoying our breakfast/lunch/dinner - you all truly embody professional and loving service - we will miss seeing you every morning. To the managers - Arnold, Marichel and Arlene - thank you for your honest goodness, smiles and small favours (small glasses of fruit juice, extra bananas etc etc). We are sad to leave here but will definitely be back one day - hope to see you all here again!

A dream place, paradise, there are two private beaches, 4 restaurants, pampering rooms, dream pools. The whole stay there felt like a dream.

The service was nothing short of outstanding! Our flight coming from boracay was scheduled early morning. I had arranged our transportation to the airport to one of the front desk employees. My friends were amazed with the service provided. Arrived at the airport without delay and treated like royal customers. Way to go Hennan garden resort staffs.

The Arrival We were met at the baggage claim by a happy-looking guy holding up a sign that said ”Crimson” and were directed to the van, which took us to the boat terminal. There was a private waiting area inside the terminal, where we waited about 20 minutes for the boat. The boat ride took about 15 mins, going to the far side of the island, instead of the dock directly across the water. We were pleasantly surprised by a beautiful rock formation we’d never known was there, since in all the times going to Boracay, we had never seen that part of the island. From there, we rode a van to the resort, which was about a 10-minute ride. Staff was very pleasant, and all around a good pick-up experience.   Checking in We were welcomed with a glass of dalandan (citrus fruit) flavored iced tea. It was a quick check-in, and we were happy to know that our hotel room was ready right away. We were escorted to our room.   The Suite Our room was amazing! We came to Boracay to celebrate our son’s birthday. When we entered the room, they surprised us with a “Happy Birthday” sign on the bed as well as on the TV screen. There was also a cake and cookies which the kids loved. We booked a 1-bedroom suite with a plunge pool. For reference, we are a family of 5, and the kids' ages ranged from toddler to preteen. The room was spacious enough for all of us and very clean. The beds and pillows were very comfortable. For someone who has spine issues, I slept well. The bathroom had all the toiletries you would need, from the loofa to bubble bath. Shower water pressure matters to us 😅, and it didn't disappoint. Also, there was also a crimson tote and a beach sombrero. They were very thoughtful with what they chose to provide for guests.   The Restaurants   Saffron cafe - Our booking included breakfast, which was buffet-style. There was a wide selection of food, including continental and Filipino breakfast, a carving station, omelette station, bread and pastries, and dim sum and noodle stations. Some Mediterranean, Japanese, and Korean dishes too. The servers were all so friendly and accommodating, always happy to serve. Mosaic - Latin American grill The first thing that struck me was the beautiful interior design. For appetizers, we ordered the octopus, Caesar salad with anchovies, and the salmon tiradito as appetizers. The octopus paired very well with beets which was unexpected; Caesar salad, you can never go wrong with, while the salmon was just ok. For the main course, we ordered The Tomahawk steak and the cod which were excellent. They served the steak with different choices of salt and sauces, which elevated the flavor and the presentation of the food, and all of them were good. By the way, all restaurants in the resort had a kids' menu, which came with a drink, main entree, and dessert. Do yourself a favor and order their Tres Leches 👌 Azure Beach Club - so accommodating, and the food was great! We entered the restaurant wet from the rain, and they were happy to sit us

For the first two days of our stay it was okay tho the people who welcomed us were not comforting as other front desk crew are but they were still nice. Once you entered the lobby it was kinda dead place, you know there are people but they are like robots. It’s kinda dead place for me. The crew at Kuya J’s were fighting over personal agendas and it was in the morning. Imagine having your breakfast and hearing those personal fights of the crews, you haven’t started your day and that’s what you hear. Also the restaurant is also stinky. It gives you the vibes of the Estero in Binondo. No joke you’ll lose your appetite smelling the area and unfortunately you have no choice because that’s where your complimentary breakfast served. Lastly, we chose azalea because of the kitchen this is technically our kitchen but some of our family were staying at henann and other hotels. And since the food was in the place some of us are going in to eat. My niece and nephew ate in our room and since it was a bit late they stayed and decided to sleep at the room. However the following events are very inconsiderate on the Azalea crews. While we were resting the guard knocked to the door with a bit escalated emotion. He told me that the phone was not ringing the front fest were calling us it might be hung or whatsoever, so I checked the phone and it was in good place then I phoned the front desk and asked why. The crew told us that we were five in the room and we were only allowed just 3. I understand the situation but I explained what’s on our behalf I told him that they were just staying because we have food here and so forth. However he told me that I’m going to pay for the extra guests who were still a children (tho still another person) but again children so I told him just wait I’ll contact my family in other hotels where they were staying so I can send them off there. While it was hard to contact them since its in the middle of the night. So I phoned the front desk again and told him to give us a little more time because of the situation in the other hotel. But instead of understanding the situation he was like “ma’am okay but in 10 mins they should be downstairs or else we’ll charge them” uhm okay okay again I understand tho be considerate they were children I know the policy but I think it’s situational that can be understood. Its like yes you have a policy but at the same time you should be human first I guess. But it brings me back to what I felt in the first days. The place feels dead because of the people whose hearts like a robot. So never again. You booked a hotel not just for the luxury but the ambiance the vibe that you feel inside the hotel but its useless if people who are running the business doesn’t have a heart like a human. There are a lot of hotel and resorts that are same rate as they have like henann, Hue, Lime, Altabriza the prices are not far from here but you should pick them rather than here a place where there’s no heart like a parents, si