Hotel Dengan bar di Western Australia, Australia

The Crown Tower Perth Front Desk charged me additional breakfast cost for 1 adult and 1 child which i already paid in Trip.com. During check-in, I mentioned to the hotel front desk that i booked breakfast for 4 pax. Subsequently I have to contact Trip.com and hotel to ask for refund. However the hotel still charged me credit card service charges due to their mistake. Their front desk’s service is really bad experience to me.

This trip to Perth, I stayed in three hotels in total, and this one for 5 days was my favorite and offered the best value for money. The room wasn't huge, but it felt spacious. The staff were very polite. Initially, I thought they only provided two bottles of water daily, but then I found a card in the bathroom stating that guests could refill water on the first floor! We just didn't notice it earlier. There are many delicious and affordable restaurants nearby, and some beautiful buildings too. Plus, the free Red Cat bus to the city center is conveniently close. I would definitely recommend this hotel to friends.

Will need a local number for calling of airport pick up and they are quite strict in terms of only leaving the hotel upon collection of luggage’s.Good location for red eye flights.

staff were really lovely and polite, they upgraded us to a deluxe room! its a 10min walk from the station and not fully sheltered. with a car its fine, just a little hard to find free parking. the bathroom was really bad for 4 star standards... the shower sprayed everywhere but me and the temperature fluctuated often. the bathtub was nice but the hot water wasnt really hot either, and theres no shower head. we only stayed 2 nights so it was not so bad for us.

I really enjoyed to stay at there. We should be careful about the shower. After some people use showers, the water is not hot enough. That was not good point. But except of that, it was very good place.

The room was comfortable and clean, but the kitchen area was a bit dark. It would be much better if there was an extra light there. The location is very close to the station, and there's a free Cat bus downstairs, which makes getting around very convenient.

Housekeeping was poor and sloppy. Cutlery left unwashed, bed not made and on one day left the room door ajar after so anyone could have entered my room. Room curtain controls down up buttons don't work, shower handles were broken in the two rooms we had, aircon couldn't be controlled so both rooms were freezing. Will not recommend. The Holiday Inn Express down the road is half the price and everything works there. 

Karri Valley Resort offers a truly serene escape, set amidst the stunning natural beauty of Western Australia. This destination is undoubtedly one of the most relaxing places you can visit, with breathtaking views and a tranquil atmosphere that invites you to unwind. The accommodations, especially the lakefront rooms, are fantastic. They provide a perfect vantage point to soak in the picturesque scenery. However, there are areas that need attention, particularly regarding the cleaning service. On our two-day stay, the cleaners arrived quite late, and unfortunately, their work did not meet expectations. The bed wasn't properly made, the pillowcases were not changed, and the floors were not vacuumed, which was quite disappointing. This aspect highlights the need for improved management of the housekeeping team to ensure a consistently high standard of cleanliness. The resort's restaurant, however, is a highlight. It boasts a beautiful ambiance and a menu that delivers a perfect balance of flavors. The food was expertly prepared, but we did find the portion size of the duck leg ordered for our 12-year-old to be a bit small. While the presentation and taste were exceptional, a larger portion would enhance the overall dining experience. Another minor concern was the noise levels in the rooms. With some soundproofing measures, particularly on walls shared with other rooms, the overall comfort could be significantly improved. On a positive note, the staff were friendly and helpful, contributing to the warm atmosphere of the resort. I would highly recommend visiting Karri Valley Resort for its heavenly lake views and relaxing environment. With a few adjustments, it has the potential to be an unparalleled getaway in WA.

Although the hotel is a bit old, the facilities are very well-maintained, some even looking brand new. I read online that parking was $65, but that's actually just for the area in front of the hotel lobby. I asked a bellboy and found out there's a free parking lot not far behind the hotel, which was great! They also have a heated pool, but I was too tired to try it on my first day. The bed was incredibly comfortable! 😊

Loved the location - if you are okay with stairs, 5min up Jacob's ladder and you're at Kings Park. Or a quick hop up in the morning to get an awesome view of the sunrise over Perth CBD and Swan River, before going back to your room for breakfast! I booked mainly for the cooking facilities, and they were stocked as described (a few pots/pans, plates, bowls, mugs, cutlery, etc). No foil or baking paper so didn't use the oven. They have luggage storage facilities before and after check-out. The bathroom did have a bit of a funny smell, but that might have been a once-off and everything else was clean. Did not use the gym; it was a little small with no windows so preferred getting outside for exercise.