Hotel Dengan Breakfast di Jilin, China

The five-star rating is for Zongzi (a staff member). They arranged for my luggage to arrive early, and the person who took over for me was excellent. On the downside, when checking out, there were a lot of staff members asking for good reviews. If a service is good, I'll naturally give one. For example, last time, they charged me 12 for the mini-bar and still asked for a good review, which I really didn't want to give. Otherwise, this time, I really felt like giving a 2-3 star rating. Some of the front desk staff I encountered this time were a bit lacking. It feels like the more I come, the less attention I receive. This time, I didn't get a room upgrade, though they did give me some fruit. If there's an empty room, they should definitely upgrade to improve the experience. For breakfast, if one portion is provided, it would be great if another could be offered for VIPs. None of the four of us went to eat. 1. There was an issue with the pillows in the room. I was too lazy to complain about it, but you can see in the video, there were hard lumps – I don't know what they were. If it weren't for Zongzi's excellent service, I would honestly consider giving a 2-3 star review. The Vianna next door is half your price, and their service was better when I went. But maybe it just depends on the person. 2. I overheard a department responsible for external car services – I don't know what it's called. This was a particularly unsatisfactory issue. They were complaining about a guest who parked to go upstairs to get something, saying that just because a guest spends a hundred yuan, they act like they're superior. To complain about guests when you're in the service industry – that's really not the standard you should have. Everyone has urgent matters sometimes. To speak ill of guests behind their backs, especially when you're supposed to be the best hotel in Jilin, is unacceptable. What's wrong with spending money? The hotel rooms aren't even worth this price; what you're paying for is the service. And then you talk behind our backs and nitpick.

Extending my stay today was even more ridiculous. I mentioned that yesterday there were no rooms left except a small one, and I was constantly disturbed by the noise. Today, I was given a regular room, and it's right by the elevator, which isn't ideal but whatever. All the rooms nearby are occupied by foreigners, and it's already noisy enough facing the elevator, plus my neighbors to the left and right are absolutely relentless. I wouldn't stay here for a third day even if you paid me. Your hotel has completely defeated me.

I was really impressed by the hotel's service during this stay! As soon as we arrived in the lobby, a staff member immediately came over to help with our luggage. The front desk attendant was incredibly patient and thorough during check-in; she not only processed everything quickly but also proactively asked about our preferences and thoughtfully upgraded us to a room with a better view. The hotel rooms even have Type-C outlets. During our stay, when the mini-fridge in our room ran out of drinks, I called housekeeping, and they refilled it in less than ten minutes. Such warm and thoughtful service truly makes you feel comfortable. I'll definitely choose this hotel again for my next trip!

Right as I entered the hotel, the front desk offered me a bottle of hot water to warm my hands. I also redeemed a welcome fruit with just 1 point on Ctrip. The hotel breakfast was good, and it's about 300 meters from the subway station, so the location is quite convenient. The room is a bit small but has everything you need; it was perfect for a solo traveler. I mainly booked this place because all the other hotels had jacked up their prices for New Year's Day; the hotel I stayed at the night before literally doubled in price... This place barely raised its rates, which made it an exceptional value in comparison. I didn't expect the service to be this good either. Highly recommend.

The hotel's location is a bit remote, but that's typical for hot spring hotels. I communicated with the front desk a few days before arrival. I sent them my high-speed rail information and scheduled a pickup at Changbaishan Station. So, despite the somewhat remote location, the hotel's shuttle service was excellent. The front desk staff were also very good. When I arrived, I had intended for the front desk to book a rafting trip for me, but it turned out the hotel's contract with the rafting company had expired, so we had to sort it out ourselves. (I had inquired with the front desk a week prior, and they said it could be arranged there. I was surprised to find upon arrival that the hotel had just canceled its contract with the rafting company.) I want to be clear, I'm not blaming the hotel; it was just bad luck. I do hope the hotel can continue to assist out-of-towners in the future, as foreigners often face difficulties booking things in China without local phone numbers. I wanted to see Tianchi Lake, but it was closed all three days I was there. Rafting was also out. So, I ended up staying at the hotel. However, I enjoyed several hot spring baths, visited the gym, and the hotel can also arrange skiing for you. We didn't go skiing because we had elderly people with us. So, staying at the hotel wasn't bad at all. There are only two restaurants: a Korean restaurant and the hotel's buffet. The food was good, but the dinner shrimp seemed to be limited. I arrived at 7:30 PM and only got two shrimp, while my dad got five. Then there were none left, and the restaurant staff didn't replenish them. The room was very large and clean. I particularly liked the rooms at this hotel. The hot spring has both indoor and outdoor sections. I might return in the future.

Overall, it was a fantastic stay. The lady at the front desk upgraded our room, which was a lovely gesture and highly recommended. The hotel is just over 100 meters from the subway station, situated in a bustling area with stunning night views – though the windows were a bit dirty. The room itself was very comfortable with plenty of outlets, but only one was conveniently located. The others were quite far away, under the TV, making it very inconvenient for charging phones at night. The breakfast was affordable, the dining environment was comfortable, and the staff were very warm and helpful.

This hotel truly goes above and beyond, paying meticulous attention to detail. You'll find fresh flowers in the lobby. While the guest rooms are small, they are immaculately clean. Breakfast was incredibly varied and plentiful, offering everything from fresh fruits and vegetables to dumplings and cakes. I was extremely satisfied; they've clearly put a lot of thought and effort into making guests comfortable. The only drawbacks are the limited space and the air conditioner in the room which blows directly onto the bed. Also, at 399 during peak season, the price isn't particularly cheap.

This stay far exceeded my expectations – it was an absolute travel delight! The hotel boasts a superb location, just a few minutes' walk to both the subway station and major shopping areas, making getting around and shopping incredibly convenient. The lobby is decorated in a simple yet grand style, with green plants interspersed, creating a warm and comfortable atmosphere the moment you step inside. The guest room was even more satisfying. It was spacious, bright, and well-laid out without feeling cramped. The bedding was soft and skin-friendly, and the mattress offered just the right amount of firmness. Combined with the blackout curtains, I enjoyed a perfect night's sleep every night. The bathroom's wet/dry separation design was thoughtful, hot water supply was ample and consistent, and the branded toiletries felt high-quality. There wasn't a speck of dust or water stain in any corner; the cleanliness was absolutely impeccable.

After much comparison, I still chose the Huayi Kailuos Hotel, and my experience after checking in told me that my choice was indeed correct. The hotel staff, from the customer service manager down to the cleaning aunties, were all enthusiastic, attentive, and warm-hearted. The customer service manager personally handled everything from pre-arrival communication to a welcoming check-in and a farewell upon departure, setting a silent example for the staff. It's precisely because of excellent leadership that there is such an outstanding team. The cleaning auntie promptly responded to our unintentional actions and tirelessly cleaned up, which deeply touched us. Also, the front desk staff, porters, and other employees treated guests like family, truly making us feel right at home. Furthermore, the hotel's facilities and hygiene also met our expectations. The next time we come to Yanji, we will definitely stay at this hotel again.

We had a great time at Wanda Vista. The room was beautiful and comfortable. Service was always very friendly and 小袁 was very attentive to all our requests. The location is prime, right next to many major attractions. We would definitely recommend!