Hotel Dengan Bar di Hebei, China

The room was spacious, clean, and well-equipped. The service was thoughtful and attentive, and the security was excellent. Overall, a fantastic stay!

Everything was great, room is clean, stuff is friendly. During winter time the location is not great coz all the shops around are closed even KFC and Starbucks but this not hotel’s fault. The breakfast is a bit Chinese but foreigners also can find a lot of options to eat. The only thing I didn’t like is that during the breakfast there was a jar of Nutella but in fact that wasn’t Nutella just some cheap chocolate spread - just use another jar so people won’t be confused.

This hotel offers incredible value for money! We stayed for four days with our kids, and every day was a joy. The dining options were convenient, and the accommodations were very comfortable. We were satisfied with every aspect. We'll definitely be back next winter season. I love the Genting Grand Hotel. The staff at the Blue Lake Restaurant were exceptional, always smiling and ready to answer any questions. The front desk service was also great, resolving issues quickly. The cleaning staff were very diligent and polite. My only unpleasant experience, and why I can't give a perfect score, was at the ski resort's ticket exchange counter. The first time, I accidentally handed over my driver's license instead of the correct ID, and the staff member immediately looked annoyed and unhappy. Then, on the morning of January 20th, I went to exchange tickets again. I wasn't sure if I should use the same card or get a new one, so I simply asked. The woman at the first window suddenly started shouting, ”I'll give you two new cards!” It startled me so much that I was speechless for a while. I've never experienced such service at a five-star hotel. After that, I discovered a lovely and kind young lady with a bob haircut at window 3, and I made sure to go to her every time. She always had a sweet smile and chatted with me a bit.

My stay here was great. The hotel was well located, right by a ski slope, and compared to other hotels, this area was quite secluded (or just less busy). Shan Lu is well run, with space for all activities (equipment storage, relaxing, KTV, spa, eating etc). I liked the free shuttle services, I liked how friendly and accomodating the staff were. The rooms were nice, aesthetic, and quite big. The bed/mattress was hard though, which made sleeping hard after a day of skiing and muscles tight and sore. But overall am happy with my stay here. I had such a good time. And also, the Buffet Breakafast was so so good. They had Everything you can think of! Sushi, chicken sausages, omelettes, juices, cereals, teas, breads, rice, curry, the list is endless!  

The hotel is very new, the room type is very good, it is very convenient to go to the high-speed rail station county. There is an underground parking lot and it is convenient to travel. Facilities: New Hygiene: very comprehensive Environment: Good Service: Good

Hotel lobby is located on floor 31. There are hotel staff on the ground floor directing you to the lobby upon arrival. Studio room was spacious and suitable for a small family, a baby cot was available and provided upon request.

We only stayed for 1 night but really enjoyed the experience. Due to the centralized heating system, our room was extremely hot and reached 29 degrees celsius even with the window open. We ended up calling the front desk at 4:30 a.m., and within 10 minutes, someone arrived with a large fan. She helped us set it up and adjust the temperature, and it quickly became comfortable enough for us to fall back asleep. Thank you for the quick assistance!

We had a slight hiccup during check-in, and traveling with a child, I really didn't want any unpleasantness. However, thanks to the excellent service from Peach 🍑, everything was resolved smoothly. They never shied away from any issues that arose, always trying their best to offer a discount or a small gift to make my child happy. Sometimes, a hotel's quality isn't just about one person's opinion; if everyone could be a bit more considerate of guests, InterContinental would probably avoid a lot of problems! The bunk bed mattresses could definitely be softer; they were really firm, but my child still loved them, oh well!

The hotel is very good and new.comfortable room, good signal internet, note bathroom 10 and a well-equipped and free laundry.Breakfast has a mix of Chinese and Western.The reception team is very careful. We arrived late and they helped us to ask a pizza. The reception bar offers a wide variety of imported beers.

Pros: The location is excellent, with a lively area right outside. There's a pedestrian street downstairs, and MixC City is just an 8-10 minute walk away, making it super convenient for dining, entertainment, and shopping. The building has an underground parking lot. While it can get busy, finding a parking spot is relatively easy. The hotel front desk is on the 31st floor, but a dedicated elevator makes access very convenient. There's a laundry room and a gym; I used both and found them to be fully functional and well-maintained, not just for show. The breakfast selection isn't huge, but the quality and taste are great, and I thoroughly enjoyed my meals. The service staff are all very enthusiastic and friendly. Any issues were promptly addressed. Cons: The hotel might be a bit older, and some facilities are showing their age. For example, the air conditioning wasn't very effective – it was hard to control and would inconsistently blow hot or cold. Overall: I'm very satisfied. It offers good value for money and is highly recommended. I forgot to take any photos, but the actual condition perfectly matches the pictures online, so I'll just use a few placeholders.