Check in was to slow. Don't know what he's doing. Need to open book to refer how to check in. No other staff available for guidance. First given me a door code with alphabets. When I went up there is no alphabets on the door. Secondly the reception gave me a code which didn't work. Again went down to ask him just to open the door with his key. To my amaze he didn't know where the room is. I can understand he probably new but to let a new person running the whole hotel without a guardian is absolutely absurd.
Nice hotel , good location for first time coming , very easy access to everything around, food , markets everything at walking distance , very good
Would love to visit same hotel on my next visit soon
Incredibly convenient location. Walking distance from train station. Very spaciou room. Friendly staff. Free tea and coffee for all guests. Quite strict on the after 3pm check in but luggage storage is available
Hotel was fine, room was small but modern enough. My room wasn’t cleaned or serviced one day, which was disappointing. When I alerted reception they didn’t seem to consider it too big a deal. Some kind of acknowledgment would have been nice. Not great location if you wanted to head into the city, was a few bars and restaurants within walking distance. If I were back in Antwerp I’d likely look at alternatives but as a last resort it’s not that bad a hotel to stay in for business travel.
Stayed at this hotel for Tomorrowland festival. A great location smack in the middle of the different cities which are easily accessible by public transport (although some locations might take 1-2h travelling time). Twin room was a little small for two man but it was still a relatively comfortable stay. Free coffee and tea at the lobby was great. Do note that for sustainability, aircon automatically shuts down at noon and you have to manually on it back if you’re intending to sleep in late or chill around in your hotel room.
The location is recommended, nearby the Central Station. Spacious for a standard room. For standard room is there no outlet available so it was difficult if you want to curl or iron your hair. When I checked in the room looked clean but the toilet was not cleaned the was still urine in the toilet and drops of urine on the toilet seat so I called the reception and they sent somebody to get it cleaned. Staff are friendly.
Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
As a long-time hostel user from the 1970s, I was pleasantly surprised at this hostel/hotel. It was a quite a long way from the 70s! Mostly due to the fact that they had twin-for-single-use rooms with a nice toilet/shower and included towels, though I'd brought my own thinking they wouldn't be. The beds (two singles pushed together) were relatively comfortable, and the duvets were warm enough considering there was no heat as it was ”between seasons”. Shower was small but hot and powerful enough.
Location was of course excellent, being directly outside the main centraal station, and a couple steps from a large supermarket (and nearly directly on the main shopping area with every shop/food/etc you could ever want or need.
Check-in was super easy and the receptionist was extremely nice, warm and welcoming. Though I didn't partake of breakfast as I felt it was pretty expensive for being a hostel (the name being synonymous with ”inexpensive/cheap”), I did see a very crowded breakfast room in the morning when I went down for hot water for my portable Aeropress. Thankfully they had no issue with giving me hot water that was saving me the 3 euro for a tiny coffee :-)
Price-to-value ratio -- I'm not quite sure about this, as the twin-for-single-use was really only about 5-10 euro less expensive than quite a few full-service hotels in the same centraal station area. As I wasn't in a ”dormitory with multiple beds”, I can't speak to the comfort or quiet of those rooms. Rooms on the 8th floor were not exactly ”quiet” as doors had a tendency to slam shut, but whether that's just a design flaw or simply people not really caring, I don't know (including blasting television and music...c'mon! Have a bit of consideration, you're not alone in the hostel/hotel.). Would I recommend it over others just a few meters away? I might have a tough time doing that. But I spent a relatively pleasant night overall.
Omgeving niet heel gezellig.
Ontbijt was prima.
Gratis parkeren is fijn.
Kamer was op zich prima, maar rook heel erg muf en als je het raam open deed hoorde je de snelweg heel erg goed.
Prima bedden, lekker geslapen. Douche had een zachte straal.
Mag wat frisser de kamer.
Baik
56 ulasan
7.7/10
Harga bermula
€ 48
satu malam
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Terokai Ulasan Tetamu Hotel di Antwerp Province
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8.7/10
Very Good
GGuest UserGreat hotel, but the cleaning is very poor. They come by every time at a time when you are often in the room and then do not clean anything. They also refill the coffee/sugar/creamer poorly and you have to ask for this every time if you stay longer.
It is best to park nearby, since it is quite expensive to park there. You can easily stop in front of the hotel to load and unload stuff.
MMariia ReznikovaAn excellent hotel for the price and one of the best cities in Europe, really clean and nice view and amazing nature and a lot of to do in the city if you’re staying here two or three days. If you plan to explore the area on foot, this is the ideal choice. It is close to the train station, conveniently located, and features nice rooms. For Europe, the price is very affordable. You can book with confidence—I highly recommend it for a comfortable stay. It’s a lot of beautiful places around the hotel. You just need to go by walk. Really cheap price.
MM48621****The room was great, very spacious, and the shower was excellent. The only downside was that the hallway had a strange smell. It's very close to the main train station.
The breakfast was fantastic with a wide variety of choices, really enjoyed it. I would definitely consider staying here again.
PPianist with no handsThe reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
KKatrien DestuyverThe crew is always very helpful and kind. I love the rooms - they are very spacious, clean and have everything you need. Large mirror and area to get ready in the morning. Perfect location, right next to the station so easy when you arrive by train. The bed is huge, and very comfortable. This is my second stay here and my go-to hotel when in Antwerp.
EEgor KrombergI had a mixed experience at Moxy Antwerp. On the positive side, the breakfast was really good, with a nice variety and quality. The location is also convenient: you can reach the city center in about 30 minutes on foot or 10–15 minutes by tram, and the largest museum is just a 5–10 minute walk away. There’s also a grocery store nearby that’s open on Sundays, which is very handy.
However, there were several downsides. The check-in process was slow - staff needed to verify something, and I had to wait in the lobby with my 5-year-old child instead of going straight to the room. The “welcome drink” was disappointing: after we had already chosen cocktails, we were told we could only pick from a single limited option. It felt misleading and poorly communicated.
Cleanliness was also an issue. There was a dirty table in the room, stains on the bathroom walls, and the room had an unpleasant smell - possibly due to pets being allowed, which raises the question of why carpet is used at all.
Overall, while the location and breakfast are strong points, the service and cleanliness need significant improvement.
JJ TripThe location was excellent — very convenient and close to everything we needed. However, our stay was affected by a few issues. The soundproofing of the room was poor; we were woken up around 6 a.m. by the clattering of dishes and cleaning noises from outside. It was difficult to rest properly.
Additionally, there were a lot of fruit flies in the room, constantly flying around, which was very bothersome and affected the quality of our stay. I hope the hotel can improve on these issues — otherwise, it’s a real pity given the great location.
LLuuk OrlandoStay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
GGuest UserA good budget hotel for one night. Could be cleaner. It's right next to the highway. The curtain is missing and in the closet instead of being fixed. There's no refrigerator or anything like that in the room. The shower and bed were fine.
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